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Service Director Jobs in Hazleton, PA (NOW HIRING)

ISH Dining Services

Experienced Cook

Orwigsburg, PA

$12.50 - $17/hr

Food Service Director POSITION SUMMARY: Position Summary: · Responsible for preparing and cooking a wide variety of foods. · He/she prepares food according to recipes and plans cooking schedules to ...

ISH Dining Services

Experienced Cook

Orwigsburg, PA · On-site

$18/hr

Food Service Director POSITION SUMMARY: Position Summary: • Responsible for preparing and cooking a wide variety of foods. • He/she prepares food according to recipes and plans cooking schedules ...

ISH Dining Services

PT Cook Needed

Orwigsburg, PA

$12.50 - $17/hr

Food Service Director POSITION SUMMARY: The essential functions of the job for a Cook requires: · Comply with standards of business conduct in accordance with federal, state and local health and ...

ISH Dining Services

PT Cook Needed

Orwigsburg, PA · On-site

$18/hr

Food Service Director POSITION SUMMARY: The essential functions of the job for a Cook requires: • Comply with standards of business conduct in accordance with federal, state and local health and ...

Harboroaks

Director Clinical Services

Shickshinny, PA · On-site

$150 - $200/hr

Evaluate clinical performance metrics, including service-delivery models, patient-reported outcomes ... Direct crisis intervention efforts and oversee case planning and care coordination. * Maintain a ...

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Service Director information

See Hazleton, PA salary details

$30.2K

$101.8K

$172.9K

How much do service director jobs pay per year?

As of Sep 7, 2026, the average yearly pay for service director in Hazleton, PA is $101,761.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,800.00 and $118,900.00 per year, depending on experience, location, and employer.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

How do you become a service director?

To become a service director, candidates typically need several years of experience in customer service, operations, or management roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often required, and some employers may prefer candidates with industry-specific certifications or advanced degrees. Progression usually involves advancing through supervisory or managerial positions before qualifying for a service director role.
More about Service Director jobs

What are the most commonly searched types of Service jobs in Hazleton, PA?

The most popular types of Service jobs in Hazleton, PA are:

What job categories do people searching Service Director jobs in Hazleton, PA look for?

The top searched job categories for Service Director jobs in Hazleton, PA are:

What cities near Hazleton, PA are hiring for Service Director jobs?

Cities near Hazleton, PA with the most Service Director job openings:

Service Director jobs near you
Infographic showing various Service Director job openings in Hazleton, PA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $101,761 per year, or $48.9 per hour.

Assistant Food Service Director

Meadow Springs PA

Plymouth, PA • On-site

$60 - $80/hr

Other

Posted yesterday

New

Job description

Assistant Food Service Director
Job Type:Full-time

The primary purpose of this position is to assist the Director of Food Services in planning, organizing, developing, and directing the overall operations of the Dietary Department. This role ensures compliance with all federal, state, and local regulations while maintaining high-quality nutritional services in a clean, safe, and sanitary environment.

Key ResponsibilitiesAdministrative Functions:

  • Assist in planning, organizing, and directing the Dietary Department.

  • Coordinate with other departments (e.g., Nursing, Housekeeping) to ensure smooth operations.

  • Develop and maintain dietary policies, procedures, and job descriptions.

  • Ensure dietary services meet resident needs and regulatory compliance standards.

  • Assist with dietary service adjustments, incident reports, and staff performance evaluations.

  • Inspect food storage, manage diet changes, and ensure quality food service delivery.

  • Collaborate with the Infection Preventionist and support quality assurance programs.

  • Maintain accurate records, including diet preferences, progress notes, and therapeutic diet plans.

Personnel Functions:

  • Assist with recruiting, interviewing, and scheduling dietary staff.

  • Supervise staff, delegate responsibilities, and ensure productivity.

  • Counsel or discipline staff as needed and monitor attendance.

  • Support efficient meal production and maintain a positive work environment.

Qualifications & Experience

  • Minimum of1 year supervisory experiencein a healthcare or medical facility.

  • Training incost control, food management, and diet therapypreferred.

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