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Service Director Jobs in Hackensack, NJ (NOW HIRING)

RHS WINE LLC

Service Director

Manhattan, NY · On-site

We are looking for a Service Director to join our team here at WS New York. WS New York is a restaurant and private club concept in Hudson Yards. WS New York has unparalleled access to the finest ...

NY Rehab and Nursing

Food Service Director

Astoria, NY · On-site

$30 - $40/hr

We are seeking a Food Service Director to join our team! You will be responsible for providing customers with a memorable dining experience. Responsibilities: * Planning departmental policy and ...

MB Healthcare

Food Service Director

Cedar Grove, NJ · On-site

Food Service Director Department: Dietary/Food Service Employment Type: Full Time Location: Eagle Rock Post Acute Care at Cedar Grove Description Director of Dietary Services / Food Service Director ...

Constellation

Food Service Director

Greenwich, CT · On-site

$100K/yr

Food Service Director Job Reference Number: 41440 Employment Type: Full-Time , Onsite Segment: Dining & Events Brand: Constellation Greenwich, CT The Role at a glance: We are looking to add a ...

Chatham Hills Subacute

Food Service Director

Chatham, NJ · On-site

$70 - $100/hr

Food Service Director Chatham Hills Subacute Care Center Full-Time Lead Our Culinary Team! Chatham Hills Subacute Care Center is seeking an experienced and passionate Food Service Director to oversee ...

Elior North America

Food Service Director

Greenwich, CT · On-site

Food Service Director Job Reference Number: 41440 Employment Type: Full-Time , Onsite Segment: Dining & Events Brand: Constellation Location: Apollo - Greenwich The Role at a glance: We are looking ...

CareRite Centers LLC

Food Service Director

Chatham, NJ · On-site

) Food Service Director Chatham Hills Subacute Care Center Full-Time Lead Our Culinary Team! Chatham Hills Subacute Care Center is seeking an experienced and passionate Food Service Director to oversee ...

MB Healthcare

Food Service Director

Cedar Grove, NJ

Director of Dietary Services / Food Service Director Nursing Home Facility seeking a Director of Food Services DUTIES: * Delegate, assign and inspect the work of Food Service Staff * Supervise the ...

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Service Director information

See Hackensack, NJ salary details

$33.3K

$112K

$190.3K

How much do service director jobs pay per year?

As of Sep 4, 2026, the average yearly pay for service director in Hackensack, NJ is $111,980.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,600.00 and $130,900.00 per year, depending on experience, location, and employer.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

How do you become a service director?

To become a service director, candidates typically need several years of experience in customer service, operations, or management roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often required, and some employers may prefer candidates with industry-specific certifications or advanced degrees. Progression usually involves advancing through supervisory or managerial positions before qualifying for a service director role.
More about Service Director jobs

What are the most commonly searched types of Service jobs in Hackensack, NJ?

The most popular types of Service jobs in Hackensack, NJ are:

What job categories do people searching Service Director jobs in Hackensack, NJ look for?

The top searched job categories for Service Director jobs in Hackensack, NJ are:

What cities near Hackensack, NJ are hiring for Service Director jobs?

Cities near Hackensack, NJ with the most Service Director job openings:

Service Director jobs near you
Infographic showing various Service Director job openings in Hackensack, NJ as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $111,980 per year, or $53.8 per hour.

Service Director

Elite Recruiting Services

Port Reading, NJ • On-site

$150 - $200/hr

Other

Posted 4 days ago

Job description

Avenel, United States | Posted on 08/27/2026

Compensation: $150,000–$200,000+ Per Year

Full-Time | Automotive Dealership

About the Opportunity

A confidential, high-volumeimport automotive dealershipis seeking an experiencedService Directorto lead and grow its service and parts operations. This is a leadership opportunity for a proven automotive professional who understands how to drive profitability while delivering an exceptional customer experience.

What You’ll Do
  • Lead and develop the Service Department team
  • Drive service sales, gross profit, CSI, and retention
  • Monitor department performance, productivity, and expenses
  • Partner with dealership leadership to achieve overall business goals
What We’re Looking For
  • Proven experience as aService Director, Fixed Operations Director, or Service Manager
  • Strong leadership and team-building skills
  • Track record of improving service department performance
Compensation

$150,000–$200,000+ annually, based on experience and performance.

This is a confidential search.Dealership name and location will be disclosed to qualified candidates during the interview process.

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