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Service Director Jobs in Forney, TX (NOW HIRING)

Aramark

Food Service Director

Addison, TX · On-site

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Aramark

Food Service Director

Richardson, TX

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Aramark

Food Service Director

Dallas, TX · On-site

LifeWorks is seeking a Food Service Director to lead a premier dining program in an executive setting where luxury, precision, and hospitality excellence are the standard. This role offers the ...

Aramark

Food Service Director

Addison, TX

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Aramark

Food Service Director

Richardson, TX

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Aramark

Food Service Director

Dallas, TX

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Aramark

Food Service Director

Richardson, TX · On-site

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Aramark

Food Service Director

Dallas, TX

LifeWorks is seeking a Food Service Director to lead a premier dining program in an executive setting where luxury, precision, and hospitality excellence are the standard. This role offers the ...

Aramark

Food Service Director

Dallas, TX

LifeWorks is seeking a Food Service Director to lead a premier dining program in an executive setting where luxury, precision, and hospitality excellence are the standard. This role offers the ...

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Service Director information

See Forney, TX salary details

$27.5K

$92.5K

$157.2K

How much do service director jobs pay per year?

As of Aug 31, 2026, the average yearly pay for service director in Forney, TX is $92,494.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,700.00 and $108,100.00 per year, depending on experience, location, and employer.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

How do you become a service director?

To become a service director, candidates typically need several years of experience in customer service, operations, or management roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often required, and some employers may prefer candidates with industry-specific certifications or advanced degrees. Progression usually involves advancing through supervisory or managerial positions before qualifying for a service director role.
More about Service Director jobs

What are the most commonly searched types of Service jobs in Forney, TX?

The most popular types of Service jobs in Forney, TX are:

What job categories do people searching Service Director jobs in Forney, TX look for?

The top searched job categories for Service Director jobs in Forney, TX are:

What cities near Forney, TX are hiring for Service Director jobs?

Cities near Forney, TX with the most Service Director job openings:

Service Director jobs near you
Infographic showing various Service Director job openings in Forney, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, 2% Contract, and 4% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $92,494 per year, or $44.5 per hour.

Dining Service Director

Rowlett, TX • On-site

The Oaks at Liberty Grove
See more jobs at The Oaks at Liberty Groveexternal

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 13 days ago

Job description

Join our team at The Oaks at Liberty Grove in Rowlett as Dining Service Director! You'll be part of a compassionate team, making a meaningful impact on the daily lives of our senior residents, creating nutritious and delicious meals in an inviting dining experience. Enjoy a competitive pay rate, commensurate with your experience and expertise. As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, Life Insurance, and Paid Time Off. Don't miss the chance to showcase your culinary skills.
Day to day as Dining Service Director
As Dining Service Director at The Oaks at Liberty Grove, your daily expectations will focus on appetizing meals for our resident's enjoyment. You will be responsible for meal preparation, cooking, and presentation, following specific recipes and safety protocols. Each day, you'll collaborate with the team to ensure timely meal service and maintain a clean and organized kitchen environment. Your schedule will allow for a balanced work-life routine.
You will be interacting with residents, receiving valuable feedback that can inspire new culinary creations. join us in bringing joy through food while making a difference in the lives of seniors!
What we're looking for in a Dining Service Director
Strong culinary skills, including food preparation and cooking techniques, a keen understanding of nutrition and dietary needs of seniors. Effective communication is crucial, as you'll work closely with the dining and caregiving team and engage with residents. Time management will help you efficiently prepare and ensure meal service schedules. Attention to detail in food presentation and cleanliness is vital for maintaining our high standards. Finally, an empathetic approach will enhance your interactions with residents, fostering a warm and welcoming dining atmosphere.
Connect with our team today!
If you enjoy cooking and enjoy working with seniors, we'd like to meet you!
The Oaks at Liberty Grove
Where Family Always Welcomes You Home

Apply