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Service Director Jobs in Arizona (NOW HIRING)

Culligan Quench

Field Service Manager

Phoenix, AZ · On-site

$70K - $80K/yr

The Field Service Manager (FSM) will assist the Regional Service Director (RSD), and is responsible for general customer management, installations and the capability to provide assistance and ...

Culligan Quench

Field Service Manager

Phoenix, AZ · On-site

$70K - $80K/yr

The Field Service Manager (FSM) will assist the Regional Service Director (RSD), and is responsible for general customer management, installations and the capability to provide assistance and ...

Culligan Quench

Field Service Manager

Phoenix, AZ · On-site

$70K - $80K/yr

The Field Service Manager (FSM) will assist the Regional Service Director (RSD), and is responsible for general customer management, installations and the capability to provide assistance and ...

JF Group

Service Manager

Tolleson, AZ · On-site

$85/hr

Through direct supervision of technicians and close collaboration with their Dispatcher, the service manager shall oversee branch activities on break-fix and project work to assure that each is ...

JF Group

Service Manager

Tolleson, AZ

$85/hr

Through direct supervision of technicians and close collaboration with their Dispatcher, the service manager shall oversee branch activities on break-fix and project work to assure that each is ...

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Showing results 21-40

All JobsService JobsService Director JobsService Director Jobs in Arizona

Service Director information

See Arizona salary details

$28.4K

$95.7K

$162.6K

How much do service director jobs pay per year?

As of Aug 6, 2026, the average yearly pay for service director in Arizona is $95,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,200.00 and $111,800.00 per year, depending on experience, location, and employer.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

More about Service Director jobs
What are the most commonly searched types of Service jobs in Arizona? The most popular types of Service jobs in Arizona are:
What are popular job titles related to Service Director jobs in Arizona? For Service Director jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Service Director jobs in Arizona look for? The top searched job categories for Service Director jobs in Arizona are:
What cities in Arizona are hiring for Service Director jobs? Cities in Arizona with the most Service Director job openings:
Service Director jobs near you
Infographic showing various Service Director job openings in Arizona as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $95,680 per year, or $46 per hour.

Emergency Medical Service Director (46411)

Dilkon Medical Center

Winslow, AZ • On-site

Part-time

Re-posted 14 days ago

Job description

Under general supervision of the Chief Medical Officer, the EMS Director provides comprehensive oversight for the Winslow Indian Health Care Center Inc. (WIHCC) Emergency Medical Services (EMS) Program. The physician is expected to maintain active clinical skills, practice and credentialing at WIHCC and be familiar with patient care delivered in the Urgent Care Clinic and Emergency Department. The physician also serves as WIHCC's liaison to the Navajo Nation EMS Program. Upholds the principles of WIHCC's Vision, Mission, and Value Statements. Maintains confidentiality of all privileged information at all times.
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.
Essential Duties & Responsibilities:
  • Maintains regular attendance and punctuality.
  • Interviews and examines patients, reviews past medical history, and requests and/or performs diagnostic tests and examinations necessary to obtain all possible Information for each case.
  • Diagnoses and treats patients of all ages with a wide range of medical problems, ranging from relatively routine care to more complex, acute, and life-threatening emergency care.
  • Provides emergency stabilization as necessary, and arranges appropriate transportation to referral centers and tertiary care facilities when definitive or curative management cannot be adequately provided here at WIHCC.
  • Makes appropriate entries of all care provided in patient medical records in accordance with WIHCC policies and procedures, as well as regulatory requirements, requirements of accreditation bodies and third party payers.
  • As EMS Medical Director, physician provides on-line and off-line medical supervision of Navajo Nation EMS Program, and serves as member of WIHCC Medical Executive Committee (MEC) and other relevant committees to address pertinent issues relevant to pre-hospital and in-house emergency services.
  • Physician oversees EMS staff to ensure appropriate competencies are established and maintained.
  • The EMS Medical Director will also work with the WIHCC MEC and Pharmacy and Therapeutics Committee to develop and maintain Scopes of Practice for EMTs and protocols for emergency medication administration.
  • The EMS Director will be responsible for participating in periodic peer review activities to assure that licensed independent practitioners working in UCC & ED meet recognized standards of medical care. All records of peer review activities will be submitted to the Chief Medical Officer.
  • The EMS Medical Director will do periodic audits of EMS charts including high risk encounters, adverse events and sentinel events to ensure quality and standards of care are being maintained.
  • Monitor appropriate clinical indicators and direct department performance improvement activities.
  • The EMS Medical Director will maintain membership as Active Medical Staff at WIHCC.
  • Requires completion of tasks or duties assigned by a supervisor.
  • Upholds all principles of confidentiality and patient care to the fullest extent.
  • Adheres to all professional and ethical behavior standards of the healthcare industry.
  • Adheres to WIHCCs Personnel Policies and Procedures, departmental policies, rules, and regulations.
  • Interacts in an honest, trustworthy and dependable manner with patients, employees, visitors, and vendors.
  • Possesses cultural awareness and sensitivity.
  • Maintains compliance with all Human Resources requirements.
  • Performs other duties as assigned.

Minimum Qualifications: Degree in Medicine (MD or DO), and completion of an approved residency Emergency Medicine. Board Certification or eligibility required. The position also requires an unrestricted license to practice medicine in the State of Arizona. Bilingual skills in English and Navajo language preferred. Must maintain a valid unrestricted and insurable driver's license. Must successfully pass a background investigation and maintain suitable requirements for a Child Care position. This position is considered as a Child Care position, which requires a satisfactory background check investigation and is subject to the requirements of the Indian Child Protection and Family Violence Prevention Act, as amended (henceforth referred as the ICPFVP Act).
Knowledge, Skills, Ability
  • Knowledgeable of, and sensitivity to, cultural and language differences.
  • Must have excellent interpersonal skills in handling interactions with hospital staff, other agencies, groups, and patients and families.
  • Ability to work as a Team Member and develop productive and cooperative working relationships with health care providers within the facility as well as healthcare providers in hospitals and nursing homes, as well as private practitioners and law enforcement agencies throughout the community.
  • Knowledge of strong work ethics in the workplace.
  • Knowledge of basic application of confidentiality.
  • Knowledge of duties and responsibilities of the position.
  • Knowledge of basic computer skills, e.g. Outlook, Word, Excel, PowerPoint.
  • Ability to be dependable in attendance and job performance.
  • Ability to meet attendance, overtime (if necessary), and other reliability requirements of the job.
  • Ability to accept and learn from feedback.
  • Ability to effectively communicate both in written and verbal.
  • Ability to provide exemplary customer service at all times.
  • Ability to interact positively with others and possess great interpersonal skills.
  • Ability to multitask and perform well under pressure.
  • Ability to have self-confidence.
  • Ability to be a great team player.
  • Ability to accept and learn from supervisor/peer critique.
  • Ability to be flexible and adaptable to the changing needs of the organization.

Physical Demands:
While performing the essential functions of this position, the employee is regularly required to walk, sit, use hands and fingers, handle, or feel objects and equipment, reach with hands and arms, and communicate effectively by talking and hearing. The employee frequently must stand, climb, balance, stoop, kneel, crouch, or crawl and may occasionally use taste or smell. The employee must occasionally lift and/or move objects weighing up to 50 pounds.
Work Environment:
Work is performed in an office setting or outdoor work environment with moderate noise levels. Work environment may involve exposure to physical risks, such as blood borne pathogens, hazardous chemicals, or operating potential dangerous equipment, and requires adherence to all safety protocols. Required work schedules may include evening, weekend, overnight shifts, extended hours, or irregular schedules as operational needs dictate.
As required by P.L. 93-638, absolute preference will be given to qualified Navajo applicants. If there is no qualified Navajo applicant, preference will be given to qualified American Indian applicants.

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