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Service Desk Technician I Jobs in Syracuse, NY (NOW HIRING)

Cox Automotive

Shop Trailer Mechanic I

Syracuse, NY

$18.17 - $27.31/hr

Cox Fleet also services customers utilizing its 50+ nationwide service centers; each offering ... The Shop Trailer Technician I will be responsible for performing DOT inspections, Preventative ...

Cox Fleet

Shop Trailer Mechanic I

Syracuse, NY · On-site

Cox Fleet also services customers utilizing its 50+ nationwide service centers; each offering ... The Shop Trailer Technician I will be responsible for performing DOT inspections, Preventative ...

SPECTRUM

Service Technician

Syracuse, NY

$20.50/hr

... and repairing services and educating customers on their use. In this entry-level role, we will ... Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, ...

SPECTRUM

Field Service Technician

Syracuse, NY

$20.50/hr

... and repairing services and educating customers on their use. In this entry-level role, we will ... Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, ...

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Service Desk Technician I information

See Syracuse, NY salary details

$10

$23

$36

How much do service desk technician i jobs pay per hour?

As of May 28, 2026, the average hourly pay for service desk technician i in Syracuse, NY is $23.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $26.59 per hour, depending on experience, location, and employer.

What is the difference between Service Desk Technician I vs Help Desk Technician I?

AspectService Desk Technician IHelp Desk Technician I
CertificationsCompTIA A+, Network+ often preferredCompTIA A+, Help Desk certifications
Work EnvironmentCorporate IT support, call centers, on-site and remoteCustomer support, remote and on-site, often in tech companies
Employer & Industry UsageIT departments across various industriesIT support roles in tech and service industries
Search & Comparison IntentUnderstanding entry-level IT support rolesComparing entry-level help desk positions

The main difference between Service Desk Technician I and Help Desk Technician I lies in their typical work environments and industry usage. Service Desk Technicians often support internal corporate IT systems, while Help Desk Technicians usually assist external customers or end-users. Both roles require similar certifications and serve as entry points into IT support careers, but their focus and daily tasks may vary slightly depending on the employer's structure.

What are popular job titles related to Service Desk Technician I jobs in Syracuse, NY? For Service Desk Technician I jobs in Syracuse, NY, the most frequently searched job titles are:
What job categories do people searching Service Desk Technician I jobs in Syracuse, NY look for? The top searched job categories for Service Desk Technician I jobs in Syracuse, NY are:
What cities near Syracuse, NY are hiring for Service Desk Technician I jobs? Cities near Syracuse, NY with the most Service Desk Technician I job openings:
Service Desk Technician I jobs near you
Infographic showing various Service Desk Technician I job openings in Syracuse, NY as of May 2026, with employment types broken down into 2% Locum Tenens, 71% Full Time, 7% Part Time, 5% Temporary, and 15% Contract. Highlights an 97% Physical, 2% Hybrid, and 1% Remote job distribution, with an average salary of $49,093 per year, or $23.6 per hour.
Installation and Service Technician I, Entry Level - Syracuse, NY

Installation and Service Technician I, Entry Level - Syracuse, NY

IK Systems

Syracuse, NY

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

We're Hiring: Install and Service Technician I

 Syracuse, NY (and regional job sites) | Full-Time

Are you ready to launch your career in the low voltage security industry? At IK Systems, we're looking for an Install and Service Technician I to join our growing team. This entry-level role is the perfect way to gain hands-on experience with integrated security systems - including surveillance, access control, intrusion detection, and structured cabling.

You'll work directly alongside experienced technicians and project foremen, learning best practices while building the foundation for a long-term career. If you're mechanically inclined, detail-oriented, and eager to grow, this role offers the training, mentorship, and opportunity to advance to Technician II and beyond.

What You'll Do

  • Install and service low-voltage cabling, data racks, cameras, access control hardware, and alarm devices

  • Perform cable terminations, labeling, testing, and troubleshooting under supervision

  • Learn how to read and apply manuals, schematics, and wiring diagrams in real-world settings

  • Assist senior technicians on projects at commercial client sites

  • Maintain accurate daily work logs and jobsite documentation

  • Follow OSHA regulations and company safety protocols to ensure safe, efficient installations

What You Bring

  • High School Diploma or equivalent (technical or vocational training a plus)

  • Valid Driver's License required

  • Basic understanding of wiring, hand tools, and mechanical concepts

  • Strong work ethic and willingness to learn through on-the-job training

  • OSHA 10 certification a plus (not required)

  • Ability to travel regionally depending on assignments

Why Join IK Systems?

We are a trusted leader in mission-critical low voltage system integration, known for our technical depth, collaborative culture, and commitment to quality. As an Install and Service Technician I, you'll gain the skills, certifications, and experience that open the door to advancement within our team.

We offer:

  • Competitive hourly pay (with overtime and prevailing wage opportunities)

  • Health, dental, and vision insurance

  • Simple IRA with company match

  • Paid time off & holidays

  • On-the-job training, industry certifications, and career growth opportunities

  • A team-focused culture where your contributions matter

About IK Systems

IK Systems provides tailored surveillance and security solutions for clients who prioritize protection and performance. From installation and service to full-scale integration, we deliver IP video, access control, intrusion detection, communications, and complex network solutions across diverse industries.

Apply Today

Ready to start your career with a company that values growth, teamwork, and innovation? Apply now and build your future with IK Systems.


IK Systems, Inc. is an equal opportunity employer. IKS does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.

All offers of employment are contingent on the successful completion of a Background Check, Drug Screen License Verification, and any other requirements or certifications necessary to complete the essential functions of the job.


Apply