Service Desk Manager
Alexandria, VA · On-site
Service Desk Manager Location: Alexandria, Virginia Company/ Program Description: Centuria, a ... Job Responsibilities: - Responsible for overall project management of complex, multi-task IT ...
Service Desk Manager
Alexandria, VA · On-site
Service Desk Manager Location: Alexandria, Virginia Company/ Program Description: Centuria, a ... Job Responsibilities: - Responsible for overall project management of complex, multi-task IT ...
Service Desk Manager
Deerfield, IL · On-site
$99K - $141K/yr
Service Desk Manager We are seeking a Service Desk Manager to provide technology business ... Excellent project management skills and the ability to prioritize. * Firm grasp of information ...
Service Desk Manager
Deerfield, IL · On-site
$99K - $141K/yr
Service Desk Manager We are seeking a Service Desk Manager to provide technology business ... Excellent project management skills and the ability to prioritize. * Firm grasp of information ...
Establish and maintain accountability for operational goals, service levels, project commitments ... Service Desk. Service Management & Governance * Facilitate operational reviews, service assessments ...
Establish and maintain accountability for operational goals, service levels, project commitments ... Service Desk. Service Management & Governance * Facilitate operational reviews, service assessments ...
Sr. Service Desk Manager
Hartford, CT · On-site
Establish and maintain accountability for operational goals, service levels, project commitments ... Service Desk. Service Management & Governance * Facilitate operational reviews, service assessments ...
Sr. Service Desk Manager
Hartford, CT · On-site
Establish and maintain accountability for operational goals, service levels, project commitments ... Service Desk. Service Management & Governance * Facilitate operational reviews, service assessments ...
Service Desk Manager Location: Alexandria, Virginia Company/ Program Description: Centuria, a ... Job Responsibilities: - Responsible for overall project management of complex, multi-task IT ...
Quick apply
Service Desk Manager Location: Alexandria, Virginia Company/ Program Description: Centuria, a ... Job Responsibilities: - Responsible for overall project management of complex, multi-task IT ...
Sr. Service Desk Manager
Eagle, ID · On-site
Establish and maintain accountability for operational goals, service levels, project commitments ... Service Desk. Service Management & Governance * Facilitate operational reviews, service assessments ...
Sr. Service Desk Manager
Eagle, ID · On-site
Establish and maintain accountability for operational goals, service levels, project commitments ... Service Desk. Service Management & Governance * Facilitate operational reviews, service assessments ...
We're seeking an Information Technology Project Manager with an excellent working knowledge of ... The Contractor shall provide IT Service Desk Support Services in collaboration with the DHA Global ...
We're seeking an Information Technology Project Manager with an excellent working knowledge of ... The Contractor shall provide IT Service Desk Support Services in collaboration with the DHA Global ...
Service Desk Manager
Washington, DC · Hybrid
ICF is seeking an experienced Service Desk Manager to lead delivery of a modern, AI-enabled IT service desk supporting a federal technology program. Reporting to the Program Manager, this role owns ...
Service Desk Manager
Washington, DC · Hybrid
ICF is seeking an experienced Service Desk Manager to lead delivery of a modern, AI-enabled IT service desk supporting a federal technology program. Reporting to the Program Manager, this role owns ...
Service Desk Manager
Huntsville, AL · On-site
Service Desk Manager Redstone Arsenal/Huntsville, AL We are seeking an experienced IT Service Desk Manager with ServiceNow experience to lead the daily operations of a large IT Service Desk. The role ...
Service Desk Manager
Huntsville, AL · On-site
Service Desk Manager Redstone Arsenal/Huntsville, AL We are seeking an experienced IT Service Desk Manager with ServiceNow experience to lead the daily operations of a large IT Service Desk. The role ...
Manager - Service Desk
Big Rapids, MI · On-site
$51K - $55K/yr
Manager - Service Desk Job no: 497895 Work type: Staff Location: Big Rapids, MI 49307 Categories ... and project tasks to assure timely and accurate resolution. 9. Perform other duties as assigned.
Manager - Service Desk
Big Rapids, MI · On-site
$51K - $55K/yr
Manager - Service Desk Job no: 497895 Work type: Staff Location: Big Rapids, MI 49307 Categories ... and project tasks to assure timely and accurate resolution. 9. Perform other duties as assigned.
Service Desk Support III
Questa, NM · On-site
Service Desk Agent Summary: The Service Desk Agent provides a single point of contact to resolve or ... of project Manage Customer needs (Service Level Agreement) To evaluate the current Helpdesk ...
Service Desk Support III
Questa, NM · On-site
Service Desk Agent Summary: The Service Desk Agent provides a single point of contact to resolve or ... of project Manage Customer needs (Service Level Agreement) To evaluate the current Helpdesk ...
Service Desk Lead
Vienna, VA · On-site
Support projects for the FBI/TSC as directed by government and management. * Communicate information in a clear and effective manner when addressing customer issues with Service Desk staff.
Service Desk Lead
Vienna, VA · On-site
Support projects for the FBI/TSC as directed by government and management. * Communicate information in a clear and effective manner when addressing customer issues with Service Desk staff.
Service Desk Manager
Washington, DC · On-site
We are seeking a Service Desk Manager to join our team and support our client. The ideal candidate is a customer-focused IT operations leader who combines technical depth, service management ...
Service Desk Manager
Washington, DC · On-site
We are seeking a Service Desk Manager to join our team and support our client. The ideal candidate is a customer-focused IT operations leader who combines technical depth, service management ...
IT Manager - Service Desk
Durham, NC · On-site
The DHTS Service Desk Team provides 24/7 support for Duke Health System customers. This team has ... Manage projects and tasks for a team of analysts in support of the above role * Provide technical ...
IT Manager - Service Desk
Durham, NC · On-site
The DHTS Service Desk Team provides 24/7 support for Duke Health System customers. This team has ... Manage projects and tasks for a team of analysts in support of the above role * Provide technical ...
IT Service Readiness Manager (Service Desk Operations)
Atlanta, GA · On-site
$40 - $42/hr
This role requires a high-level blend of Project Management rigor, ITIL process expertise, and ... Manage the daily output of L1 (Service Desk) and L2 (Desktop/App Support) teams to ensure strict ...
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IT Service Readiness Manager (Service Desk Operations)
Atlanta, GA · On-site
$40 - $42/hr
This role requires a high-level blend of Project Management rigor, ITIL process expertise, and ... Manage the daily output of L1 (Service Desk) and L2 (Desktop/App Support) teams to ensure strict ...
Service Manager - Service Desk
Dallas, TX · On-site
Service Manager - Service Desk Duration: Long Term Location: Dallas, TX (Onsite) Position Summary: We are seeking a seasoned Service Manager - Service Desk to lead end-to-end Service Desk operations ...
Service Manager - Service Desk
Dallas, TX · On-site
Service Manager - Service Desk Duration: Long Term Location: Dallas, TX (Onsite) Position Summary: We are seeking a seasoned Service Manager - Service Desk to lead end-to-end Service Desk operations ...
Service Desk Manager
Huntsville, AL · On-site
Service Desk Manager Redstone Arsenal/Huntsville, AL At IPT Associates (IPTA), we enjoy solving real-world problems with technology. We work closely with our customers, teammates, experts, and ...
Service Desk Manager
Huntsville, AL · On-site
Service Desk Manager Redstone Arsenal/Huntsville, AL At IPT Associates (IPTA), we enjoy solving real-world problems with technology. We work closely with our customers, teammates, experts, and ...
Monitor and audit ticket quality, queue activity, escalations, and overall Service Desk performance * Establish practical service levels, KPIs, operating cadences, and management reporting
Monitor and audit ticket quality, queue activity, escalations, and overall Service Desk performance * Establish practical service levels, KPIs, operating cadences, and management reporting
Coordinate closely with project, NOC, security, and account management teams to ensure smooth ... service desk/support experience. * 2+ years in a leadership or supervisory role managing a ...
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Coordinate closely with project, NOC, security, and account management teams to ensure smooth ... service desk/support experience. * 2+ years in a leadership or supervisory role managing a ...
Senior Service Desk Engineer
Merriam, KS · On-site
This role ensures the seamless operation of critical systems, supports the Service Desk Manager with essential reporting and metrics and leads cross-functional projects that require Service Desk ...
Senior Service Desk Engineer
Merriam, KS · On-site
This role ensures the seamless operation of critical systems, supports the Service Desk Manager with essential reporting and metrics and leads cross-functional projects that require Service Desk ...
Service Desk Project Manager information
See salary details
$36.5K - $47.5K
6% of jobs
$47.5K - $58.4K
6% of jobs
$58.4K - $69.4K
9% of jobs
$71.5K is the 25th percentile. Wages below this are outliers.
$69.4K - $80.3K
19% of jobs
The median wage is $87.4K / yr.
$80.3K - $91.3K
15% of jobs
$91.3K - $102.2K
12% of jobs
$108.5K is the 75th percentile. Wages above this are outliers.
$102.2K - $113.2K
14% of jobs
$113.2K - $124.1K
5% of jobs
$124.1K - $135.1K
5% of jobs
$135.1K - $146K
5% of jobs
$146K - $157K
3% of jobs
$36.5K
$94.5K
$157K
How much do service desk project manager jobs pay per year?
As of Sep 14, 2026, the average yearly pay for service desk project manager in the United States is $94,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $112,500.00 per year, depending on experience, location, and employer.
What cities are hiring for Service Desk Project Manager jobs?
Cities with the most Service Desk Project Manager job openings:
What states have the most Service Desk Project Manager jobs?
States with the most job openings for Service Desk Project Manager jobs include:
What are popular job titles related to Service Desk Project Manager jobs?
For Service Desk Project Manager jobs, the most frequently searched job titles are:
Service Desk Manager
Alexandria, VA • On-site
Centuria
• 51 - 200 employees51 - 200 employees
Full-time
Re-posted 16 days ago
Job description
Job Title: Service Desk Manager
Location: Alexandria, Virginia
Company/ Program Description:
Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government since 2002. During our two decades of service, we have earned the trust and respect of our government clients for the simple reason that we have great people who are experts in their fields and take pride and ownership in everything they do.
Job Responsibilities:
- Responsible for overall project management of complex, multi-task IT contracts.
- Plans, organizes and manages groups of employees engaged in various technical duties.
- Provides administrative and technical direction to personnel; has the corporate authority to recruit, hire, terminate personnel and commit corporate resources
- Coordinates approved task order
-Establishes improved procedures and controls, where necessary, to ensure that all services meet schedule and/or production
-Provides the customer representatives the status and activities of personnel covered under contract
-Responds to administrative or technical requests from the customer representative
- Applies continuous evaluation and control measures; works without supervision.
Job Requirements:
- Holds ITIL Certification. May hold 1 or more Help Desk Institute (HDI) certifications; HDI Support Center Manager is preferred.
- The manager shall demonstrate five (5) years of successful leadership or equivalent experience.
- BA/BS in Computer Science, Engineering, Mathematics, Business, Management, or equivalent.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Alexandria, Virginia
Company/ Program Description:
Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government since 2002. During our two decades of service, we have earned the trust and respect of our government clients for the simple reason that we have great people who are experts in their fields and take pride and ownership in everything they do.
Job Responsibilities:
- Responsible for overall project management of complex, multi-task IT contracts.
- Plans, organizes and manages groups of employees engaged in various technical duties.
- Provides administrative and technical direction to personnel; has the corporate authority to recruit, hire, terminate personnel and commit corporate resources
- Coordinates approved task order
-Establishes improved procedures and controls, where necessary, to ensure that all services meet schedule and/or production
-Provides the customer representatives the status and activities of personnel covered under contract
-Responds to administrative or technical requests from the customer representative
- Applies continuous evaluation and control measures; works without supervision.
Job Requirements:
- Holds ITIL Certification. May hold 1 or more Help Desk Institute (HDI) certifications; HDI Support Center Manager is preferred.
- The manager shall demonstrate five (5) years of successful leadership or equivalent experience.
- BA/BS in Computer Science, Engineering, Mathematics, Business, Management, or equivalent.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
About Centuria
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Reston, VA, US
Year founded
2002