Service Desk Overnight Jobs in Springfield, MA (NOW HIRING)

IST Management is a rapidly growing business process outsourcing (BPO) company and the largest American privately-owned facilities management company. Founded in 1997, the company is a two-time recipient of the Human Resources Professional Excellence Award granted by the Society for Human Resource Management. This is a part time, direct hire position, providing administrative support services at IST client site locations based in the Hartford, CT area. The Office Services Associate will work closely with the on-site office services staff in a corporate environment and utilize the highest level of customer service. We observe a business professional dress code. 

Compensation: While the compensation for this position is finally dependent upon the candidate’s experience/qualifications, the approximate compensation for this position will be $22.00 to $23.00 to be paid hourly.

Location: Hartford, CT site locations

Hours: Varies depending on assigned site location (8am-5pm), no more than 1 site location per day  

Note: Currently many positions require that the employee be fully vaccinated to be on-site. While IST as a company does not mandate COVID-19 vaccinations for our employees, this particular position could be at a client site location that does mandate that you be vaccinated to be on site.  Would you be willing and able to provide a vaccination card to show that, if you are vaccinated?  If you’re not, we can consider you for other openings we may have that do not require vaccinations to work on-site in the area.

Essential Duties and Responsibilities:

• Pickup/sort/deliver mail. Sign and account for overnight mail deliveries and ensure delivery is made to client recipient
• Front desk reception coverage including answering phones and directing calls
• Process print request (both hard copy and electronic)
• Perform basic copier equipment maintenance including changing ink cartridges, loading paper, replacing toner waste and/or staple cartridges and clearing jams
• Assist with office moves
• Respond, coordinate and submit building-related issues with property management and or outside contractors
• Perform other tasks as assigned to support client and site needs

To be considered for this position, you must meet the following qualifications:

• Must have a valid driver's license and/or reliable transportation
• High school diploma or equivalent (GED) 
• Keyboarding and windows environment PC skills. Excellent communication skills both verbal and written
• Ability to effectively work individually or in a team environment
• Competency in performing multiple functional tasks
• Capable of lifting up to 55 pounds
• Willingness to cross-train for other job functions
• Experience in reception /office services a plus

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.