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Service Desk Overnight Jobs in Springfield, MA (NOW HIRING)

Helion Automotive Technologies

Field Support

Springfield, MA · On-site

$19.75 - $27/hr

Additional responsibilities include working in a cohesive manner with Service Desk personnel and ... overnight stay. * Load and unload automobiles of equipment, PC's and other hardware. * Drive to ...

Planet Fitness

Overnight Closer

Chicopee, MA · On-site

Job Summary The Overnight Closer (Member Services Representative) will be responsible for creating ... customer service. * Handle all front desk related activities including: * Answer phones in a ...

Inserso

Network Support Technician

Hartford, CT · On-site

... Service Desk supported Tier II environment. This position relies on instructions and pre ... overnight travel may be required (Actual travel percentage varies based upon location but is ...

Planet Fitness

Overnight Closer

Enfield, CT · On-site

Job Summary The Overnight Closer (Member Services Representative) will be responsible for creating ... customer service. * Handle all front desk related activities including: * Answer phones in a ...

Lewis Tree Service

Groundsperson

Bondsville, MA · On-site

$21.23/hr

Travel frequently (including overnight stays) to different job sites * Participate in safety ... Lewis Tree Service is an equal employment opportunity employer committed to providing equal ...

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All JobsService Desk JobsService Desk Overnight JobsService Desk Overnight Jobs in Springfield, MA

Service Desk Overnight information

See Springfield, MA salary details

$11

$30

$49

How much do service desk overnight jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for service desk overnight in Springfield, MA is $30.64, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $42.88 per hour, depending on experience, location, and employer.

What is the difference between Service Desk Overnight vs Service Desk Day?

AspectService Desk OvernightService Desk Day
Shift TimingNight hours, typically overnightDaytime hours, regular business hours
Work EnvironmentLess crowded, quieter, often fewer staffBusier, more collaborative, higher customer volume
Required CredentialsSame certifications, such as CompTIA A+ or ITILSame certifications, such as CompTIA A+ or ITIL
Industry UsageCommon in 24/7 support services, IT, and tech companiesStandard in most customer support and IT service roles

Service Desk Overnight and Service Desk Day roles share similar credentials and industry usage, but differ mainly in shift timing and work environment. Overnight roles focus on night support, often with quieter settings, while Day roles involve busier, collaborative daytime support.

Service Desk Overnight jobs near you
Infographic showing various Service Desk Overnight job openings in Springfield, MA as of August 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 100% In-person job distribution, with an average salary of $63,721 per year, or $30.6 per hour.

Overnight Front Desk Associate

Manchester, CT • On-site

Planet Fitness
Health and Personal Care Stores • 501 - 1,000 employees

5.6

Company rating: 5.6 out of 10

Based on 604 frontline employees who took The Breakroom Quiz

45th of 63 rated gym and leisure clubs

People enjoy working here

Recommended by students

Respectful managers

Learn more about Planet Fitnessexternal

$17.44/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of an Overnight Front Desk Associate.

Essential Duties and Responsibilities:

  • Welcome and exit members in a confident, professional, and friendly manner with hellos and goodbyes.
  • Anticipate member's needs, respond promptly and acknowledge all members
  • Provide gracious and efficient telephone service. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information.
  • Utilize strong communication and problem-solving skills to effectively resolve customer concerns, ensuring a pleasant experience.
    • Ability to maintain the cleanliness of the club for up to 50% of the shift.
    • Deliver prompt, efficient customer service while maintaining a high level of accuracy in a fast-paced retail environment.
    • Hands-on experience in accepting payments from customers and give change and receipts.
    • Drive revenue by communicating and demonstrating benefits of products and special promotions to customers.
    • Proven ability to answer customers' questions and give information regarding the business procedures and policies in an exact and customer-friendly way

Hours (Initial training hours may vary as well as when the needs of the facility change.)

  • Discuss your availability with the Hiring Manager and/or notate it on your application.
  • Weekday Overnight Hours based on club needs.

Skills

  • Excellent verbal and written communication skills
  • Ability to manage multiple responsibilities
  • Solid work ethic with strong decision-making & problem solving skills
  • Self-starter who takes initiative with minimal direction and supervision
  • Comfortable working a flexible rotating schedule
  • Superior customer service skills, preferably in the fitness industry.
  • Team player: ability to work within a team where members depend on each other to get work done.
  • Desire to learn, seek new challenges and take on additional responsibilities
  • Friendly and Professional able to deal with customers when they are on-site while cleaning is being performed
  • Hard working, enthusiastic and energetic!
  • Physical Requirements: Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel. Required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds.

Minimum Qualifications

  • 18 years old or older
  • High School Diploma or Equivalent
  • Six months face to face customer service experience in a retail environment required or 1-year Fitness experience preferred.

Benefits

  • Competitive Salary & 401K plan
  • Company contribution towards health benefits that includes: Medical, Dental, Vision, LTD, STD and Critical Illness (Applicable for Full Time positions)
  • Paid Time Off benefits (Applicable for Full Time positions)
  • Free Black Card membership and fun exercise incentives


Planet Fitness is an Equal Opportunity Employer

Planet Fitness logo

About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

View All Planet Fitness Jobs

What Planet Fitness employees say

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Benefits

Hours and flexibility

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