IT Service Desk Support
Houston, TX · On-site
Job Title IT Service Desk Support Education Associate Degree Location Houston - Houston, TX 77032 US (Primary) Career Level Experienced (Non-Manager) Category Information Technology Job Type ...
IT Service Desk Support
Houston, TX · On-site
Job Title IT Service Desk Support Education Associate Degree Location Houston - Houston, TX 77032 US (Primary) Career Level Experienced (Non-Manager) Category Information Technology Job Type ...
IT Service Desk Support
Houston, TX · On-site
Job Title IT Service Desk Support Education Associate Degree Location Houston - Houston, TX 77032 US (Primary) Career Level Experienced (Non-Manager) Category Information Technology Job Type ...
IT Service Desk Support
Houston, TX · On-site
Job Title IT Service Desk Support Education Associate Degree Location Houston - Houston, TX 77032 US (Primary) Career Level Experienced (Non-Manager) Category Information Technology Job Type ...
IT Support Specialist
Houston, TX · On-site
IT Support Specialist/Help Desk Location: Houston, TX (Onsite) Schedule: Full-Time | Call Center Environment Overview: We are seeking a hands-on IT Help Desk / IT Support Specialist to support a fast ...
IT Support Specialist
Houston, TX · On-site
IT Support Specialist/Help Desk Location: Houston, TX (Onsite) Schedule: Full-Time | Call Center Environment Overview: We are seeking a hands-on IT Help Desk / IT Support Specialist to support a fast ...
IT Support Specialist
Jersey Village, TX · On-site
Position: IT Support Specialist/Help Desk Location: Houston, TX (Onsite) Schedule: Full-Time | Call Center Environment Overview: We are seeking a hands-on IT Help Desk / IT Support Specialist to ...
IT Support Specialist
Jersey Village, TX · On-site
Position: IT Support Specialist/Help Desk Location: Houston, TX (Onsite) Schedule: Full-Time | Call Center Environment Overview: We are seeking a hands-on IT Help Desk / IT Support Specialist to ...
Description Cornerstone Capital Bank is searching for a Senior Manager, Service Desk that is ... IT support. This role oversees daily operations, drives continuous improvement, and ensures ...
Description Cornerstone Capital Bank is searching for a Senior Manager, Service Desk that is ... IT support. This role oversees daily operations, drives continuous improvement, and ensures ...
The IT Network Administrator will be part of a global team responsible for monitoring and reporting on LAN/WAN network services in a 24x7, mission-critical environment. The Network Administrator ...
The IT Network Administrator will be part of a global team responsible for monitoring and reporting on LAN/WAN network services in a 24x7, mission-critical environment. The Network Administrator ...
Cornerstone Capital Bank is searching for a Senior Manager, Service Desk that is responsible for ... IT support. This role oversees daily operations, drives continuous improvement, and ensures ...
Cornerstone Capital Bank is searching for a Senior Manager, Service Desk that is responsible for ... IT support. This role oversees daily operations, drives continuous improvement, and ensures ...
Description Cornerstone Capital Bank is searching for a Senior Manager, Service Desk that is ... IT support. This role oversees daily operations, drives continuous improvement, and ensures ...
Description Cornerstone Capital Bank is searching for a Senior Manager, Service Desk that is ... IT support. This role oversees daily operations, drives continuous improvement, and ensures ...
Service Desk Technician
Katy, TX · On-site
We are seeking highly motivated, positive attitude, and highly technical IT talent to help our booming business grow. Service Desk Technicians are responsible for taking inbound inquiries via ...
Service Desk Technician
Katy, TX · On-site
We are seeking highly motivated, positive attitude, and highly technical IT talent to help our booming business grow. Service Desk Technicians are responsible for taking inbound inquiries via ...
We are seeking highly motivated, positive attitude, and highly technical IT talent to help our booming business grow. Service Desk Technicians are responsible for taking inbound inquiries via ...
We are seeking highly motivated, positive attitude, and highly technical IT talent to help our booming business grow. Service Desk Technicians are responsible for taking inbound inquiries via ...
... Recruiter | Syntricate Technologies Inc. Direct : 781-552-4333 | Email : pallavi ... information and is intended only for the use of the intended recipient(s). Any unauthorized ...
... Recruiter | Syntricate Technologies Inc. Direct : 781-552-4333 | Email : pallavi ... information and is intended only for the use of the intended recipient(s). Any unauthorized ...
Service Desk Agent
Houston, TX · On-site
$16.25 - $20.75/hr
Service Desk Agent Houston, TX onsite Contract Competencies: IT Service Desk Experience (Years): 8-10 Essential Skills: Service Desk Agent, OSS, AV, SME OSS ITSC SME Regards, Ashutosh Pasbola ...
Service Desk Agent
Houston, TX · On-site
$16.25 - $20.75/hr
Service Desk Agent Houston, TX onsite Contract Competencies: IT Service Desk Experience (Years): 8-10 Essential Skills: Service Desk Agent, OSS, AV, SME OSS ITSC SME Regards, Ashutosh Pasbola ...
Service Desk Lead
$75.34K/yr
JOB SUMMARY The Service Desk (SD) Lead is the bridge between the end user experience, Service Desk ... High school diploma or GED and 5 years' experience in IT support with increasing responsibility ...
Service Desk Lead
$75.34K/yr
JOB SUMMARY The Service Desk (SD) Lead is the bridge between the end user experience, Service Desk ... High school diploma or GED and 5 years' experience in IT support with increasing responsibility ...
Service Desk Lead
Conroe, TX · On-site
$75.34K/yr
JOB SUMMARY The Service Desk (SD) Lead is the bridge between the end user experience, Service Desk ... High school diploma or GED and 5 years' experience in IT support with increasing responsibility ...
Service Desk Lead
Conroe, TX · On-site
$75.34K/yr
JOB SUMMARY The Service Desk (SD) Lead is the bridge between the end user experience, Service Desk ... High school diploma or GED and 5 years' experience in IT support with increasing responsibility ...
Service Desk Lead
Conroe, TX · On-site
$75.34K/yr
JOB SUMMARY The Service Desk (SD) Lead is the bridge between the end user experience, Service Desk ... High school diploma or GED and 5 years' experience in IT support with increasing responsibility ...
Quick apply
Service Desk Lead
Conroe, TX · On-site
$75.34K/yr
JOB SUMMARY The Service Desk (SD) Lead is the bridge between the end user experience, Service Desk ... High school diploma or GED and 5 years' experience in IT support with increasing responsibility ...
Service Desk Lead
$75.34K/yr
JOB SUMMARY The Service Desk (SD) Lead is the bridge between the end user experience, Service Desk ... High school diploma or GED and 5 years' experience in IT support with increasing responsibility ...
Service Desk Lead
$75.34K/yr
JOB SUMMARY The Service Desk (SD) Lead is the bridge between the end user experience, Service Desk ... High school diploma or GED and 5 years' experience in IT support with increasing responsibility ...
Service Desk Technician
$19 - $20/hr
Service Desk Technician Job Number: 26-00755 Use your skills where innovative technology solutions ... Desire to learn and grow within IT infrastructure and operations. Team-oriented with a proactive ...
Service Desk Technician
$19 - $20/hr
Service Desk Technician Job Number: 26-00755 Use your skills where innovative technology solutions ... Desire to learn and grow within IT infrastructure and operations. Team-oriented with a proactive ...
IT Service Desk Technician Tier 1 - Remote/Hybrid Houston, Texas
Houston, TX · On-site
$55K - $65K/yr
As an IT Service Desk Technician Tier 1 , you will be the first point of contact for clients experiencing technical issues. You'll work directly with end users via phone, email, or chat to create ...
Quick apply
IT Service Desk Technician Tier 1 - Remote/Hybrid Houston, Texas
Houston, TX · On-site
$55K - $65K/yr
As an IT Service Desk Technician Tier 1 , you will be the first point of contact for clients experiencing technical issues. You'll work directly with end users via phone, email, or chat to create ...
IT Service Desk Technician Tier 1 - Remote/Hybrid Houston, Texas
Houston, TX · On-site
$55K - $65K/yr
As an IT Service Desk Technician Tier 1 , you will be the first point of contact for clients experiencing technical issues. You'll work directly with end users via phone, email, or chat to create ...
Quick apply
IT Service Desk Technician Tier 1 - Remote/Hybrid Houston, Texas
Houston, TX · On-site
$55K - $65K/yr
As an IT Service Desk Technician Tier 1 , you will be the first point of contact for clients experiencing technical issues. You'll work directly with end users via phone, email, or chat to create ...
Service Desk Technician
Houston, TX · On-site
$19 - $20/hr
Service Desk Technician Job Number: 26-00755 Use your skills where innovative technology solutions ... Desire to learn and grow within IT infrastructure and operations. * Team-oriented with a proactive ...
Service Desk Technician
Houston, TX · On-site
$19 - $20/hr
Service Desk Technician Job Number: 26-00755 Use your skills where innovative technology solutions ... Desire to learn and grow within IT infrastructure and operations. * Team-oriented with a proactive ...
Service Desk It information
See Spring, TX salary details
$9.84 - $11.90
1% of jobs
$11.90 - $13.96
5% of jobs
$13.96 - $16.02
8% of jobs
$17.14 is the 25th percentile. Wages below this are outliers.
$16.02 - $18.09
19% of jobs
$18.09 - $20.15
16% of jobs
The median wage is $20.20 / hr.
$20.15 - $22.21
19% of jobs
$23.28 is the 75th percentile. Wages above this are outliers.
$22.21 - $24.27
13% of jobs
$24.27 - $26.33
8% of jobs
$26.33 - $28.39
5% of jobs
$28.39 - $30.45
3% of jobs
$30.45 - $32.51
2% of jobs
$9
$21
$32
How much do service desk it jobs pay per hour?
As of May 28, 2026, the average hourly pay for service desk it in Spring, TX is $21.26, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $23.94 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Service Desk IT professional, and why are they important?
To thrive as a Service Desk IT professional, you need a solid understanding of computer systems, troubleshooting processes, and customer support, often supported by a degree in IT or relevant certifications like CompTIA A+ or ITIL. Familiarity with ticketing systems (such as ServiceNow or Jira), remote desktop tools, and knowledge base platforms is typically required. Strong communication, patience, and problem-solving skills are crucial for effectively assisting users and managing stress. These skills ensure efficient resolution of technical issues, high user satisfaction, and smooth IT operations within an organization.
What are some common challenges faced in a Service Desk IT role and how can they be managed?
Service Desk IT professionals often encounter challenges such as handling high volumes of support requests, prioritizing urgent issues, and effectively communicating technical information to non-technical users. Time management and strong organizational skills are essential for managing ticket backlogs and meeting service level agreements. Developing excellent customer service skills and staying calm under pressure can help in resolving user concerns efficiently and maintaining positive interactions. Regular training and collaboration with team members can also aid in staying updated with new technologies and troubleshooting techniques.
What is a Service Desk IT professional?
A Service Desk IT professional is responsible for providing technical support and assistance to users experiencing issues with computer systems, software, and hardware. They serve as the primary point of contact for troubleshooting, problem resolution, and service requests within an organization. Service Desk IT staff may handle tasks such as resetting passwords, resolving connectivity problems, and escalating more complex issues to higher-level technical teams. Their goal is to ensure that IT services run smoothly and efficiently, minimizing downtime for end users.
What is the difference between Service Desk It vs Help Desk Technician?
| Aspect | Service Desk It | Help Desk Technician |
|---|---|---|
| Certifications | ITIL, CompTIA A+ | CompTIA A+, HDI |
| Work Environment | Corporate IT support, enterprise environments | Help desk, technical support centers |
| Employer & Industry | IT service providers, large organizations | Small to medium businesses, tech support firms |
| Search & Comparison Intent | Understanding roles, career paths, certifications | Technical support, troubleshooting skills |
Service Desk It typically involves managing IT support requests within an organization, focusing on incident resolution and service management. Help Desk Technicians often handle first-level technical support, troubleshooting hardware and software issues. While both roles require similar certifications and work in support environments, Service Desk It has a broader scope including service management processes, whereas Help Desk Technicians focus more on direct user support.
What are popular job titles related to Service Desk It jobs in Spring, TX? For Service Desk It jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Service Desk It jobs in Spring, TX look for? The top searched job categories for Service Desk It jobs in Spring, TX are:
What cities near Spring, TX are hiring for Service Desk It jobs? Cities near Spring, TX with the most Service Desk It job openings:
Other
Retirement
This job post has expired today. Applications are no longer accepted.
PSA BDP rating
7.3
Based on 8 frontline employees who took The Breakroom Quiz
Job description
Job Title
IT Service Desk Support
Education
Associate Degree
Location
Houston - Houston, TX 77032 US (Primary)
Career Level
Experienced (Non-Manager)
Category
Information Technology
Job Type
Permanent
Job Description
I. Job Summary:
The IT Network Administrator will be part of a global team responsible for monitoring and reporting on LAN/WAN network services in a 24x7, mission-critical environment. The Network Administrator's primary duties will include monitoring of computer networks, hardware, software, and other related systems. He/She may be asked to perform moves, adds, or changes related to networking equipment, or assistance in replacing faulty network hardware components when necessary.
II. Job Responsibilities:
- Knowledge of any of the following technologies (hardware and ancillary tasks):
- Firewalls (Cisco/Palo Alto)
- Switching (Cisco/HP): port configurations
- Wireless technologies
- Network Monitoring Tools: Solarwinds, etc
- Microsoft: Active Directory, DNS, DHCP
- Monitor and report on the established networking environment
- Assist in troubleshooting network problems and coordinating changes
- Report network operational status by gathering information
- Assist with incident response on the network outages
- Follow IT change control best practices for predictable results
- Continuously update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations
Exempt (Salaried)
Job Requirements
Job Specifications:
- Associates' Degree and/or 1 years of experience that is directly related to the job responsibilities
- Certifications are a plus, but not required (Network+, CCNA)
- Must be able to multi-task and juggle multiple priorities while ensuring successful completion of all items.
- Excellent writing and communication skills
Please note: There is no relocation or immigration assistance associated with this opening.
Compensation based on experience. We offer a very competitive salary, full benefits, matching 401(k), tuition reimbursement, and casual dress environment.
Please visit our website: www.bdpinternational.com
*** This is a great opportunity to advance your career! Come join our growing BDP team!***
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About PSA BDP
Sourced by ZipRecruiter
Industry
Transportation and warehousing
Company size
5,001 - 10,000 Employees
Headquarters location
Philadelphia, PA, US
Year founded
1966