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Service Desk Intern Jobs in Georgia (NOW HIRING)

Georgia

Systems Analyst 4 (Supv Level)

Forsyth, GA · On-site

Supervises and monitors performance of staff assigned to help desk support. This position is ... An equivalent combination of knowledge, education, job or intern experience, training, or ...

Numotion

Intern-Field CRT Technician

Norcross, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As North America's largest provider of mobility products and services, we deliver personalized ... Prolonged periods of time working at a desk and/or on a computer. * Occasionally move and reach ...

Farmers Home Furniture

Network Support Internship

Dublin, GA · On-site

$12.75 - $17/hr

Answer Help Desk calls and assist store personnel with Point of Sale (POS) systems, hardware, and ... services, or administrative support; or any equivalent combination of education, training, and ...

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Service Desk Intern information

What is a service desk intern?

A Service Desk Intern is an entry-level role where individuals assist with IT support tasks, such as troubleshooting hardware and software issues, responding to user inquiries, and helping maintain IT systems. This position is typically designed for students or recent graduates looking to gain practical experience in IT support. Service Desk Interns work under the supervision of experienced professionals and help ensure smooth day-to-day operations for end users. The role provides hands-on training and is a great stepping stone toward a full-time IT support or help desk career.

What can I expect in terms of collaboration and mentorship as a service desk intern?

As a Service Desk Intern, you will typically work closely with experienced IT professionals who provide guidance and mentorship throughout your internship. You'll have regular interactions with end-users, IT support staff, and sometimes other departments, allowing you to develop strong communication and problem-solving skills. Many organizations pair interns with a mentor or assign them to a team, fostering a supportive learning environment. This collaboration not only helps you quickly learn technical troubleshooting but also exposes you to industry best practices and career development opportunities.

What are the key skills and qualifications needed to thrive as a service desk intern?

To thrive as a Service Desk Intern, you need a basic understanding of computer systems, troubleshooting, and customer support, often supported by coursework or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong communication, patience, and a problem-solving mindset help you deliver excellent service and build rapport with users. These skills are crucial for resolving technical issues efficiently and ensuring a positive support experience for end users.

What are the most commonly searched types of Service Desk jobs in Georgia?

The most popular types of Service Desk jobs in Georgia are:

What cities in Georgia are hiring for Service Desk Intern jobs?

Cities in Georgia with the most Service Desk Intern job openings:

Service Desk Intern jobs near you
Infographic showing various Service Desk Intern job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Systems Analyst 4 (Supv Level)

Georgia

Forsyth, GA • On-site

Full-time

Posted 12 days ago

Job description

Explore a World of Opportunity with the State of Georgia!

We are the force that drives Georgia!
Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens!
Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title:

Systems Analyst 4 (Supv Level)

Job Requisition ID:

JR0000002009

Number of Openings:

0

Shift:

Not Applicable (United States of America)

Compensation Details:

Job Description:

Description of Duties & Responsibilities: Under general supervision, this position analyzes user requirements, procedures, and problems to automate business processes, upgrade or modify existing systems and review system-wide capabilities, and workflow. Supervises and monitors performance of staff assigned to help desk support. This position is responsible for day-to-day problem solving current and future implementations, architectural updates, and systems enhancements. Provides installation and troubleshooting for end user devices and servers. This position supports and maintains the legacy systems of the organization.

Minimum Qualifications: Bachelor's degree in a related field from an accredited college or university AND two (2) years of related experience OR Associate's/Vocational-Technical degree in a related field from an accredited college or university AND three (3) years of related experience OR one (1) year of experience at lower-level System Analyst or position equivalent. Relevant college coursework may substitute for on-the-job experience.


Preferred Qualifications: Preference may be given to those applicants who, in addition to meeting the minimum training and experience requirements, possess one or more of the following:
Bachelor's degree in Information Systems, Network/Database Administration, Cybersecurity, or a related field.
Experience in troubleshooting complex server hardware and software related issues.
Experience with developing and implementing business continuity and disaster recovery plans.
Experience with implementing a comprehensive, enterprise-level, cybersecurity plan.

Other Remarks: Selected candidate subject to criminal records background and drug screening clearance. Work duties primarily performed in person main GPSTC campus in Forsyth, Georgia. Must be authorized to work in the United States. (In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. GPSTC does not offer sponsorships.)

Minimum Qualifications:

High school diploma/GED and five (5) years of related experience; or one (1) year of experience at the lower level Systems Analyst 3 (ITP022) or position equivalent.--Note: An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

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