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Service Desk Associate Jobs in Warsaw, IN (NOW HIRING)

Front Desk

Warsaw, IN · On-site

$12.50/hr

Use different types of technology to service members: * Certify in both CPR and AED training. * Perform CPR and use the AED machine. * Use and understand our exercise equipment and be able to ...

New

Front Desk

Goshen, IN · On-site

$12.50/hr

Use different types of technology to service members: * Certify in both CPR and AED training. * Perform CPR and use the AED machine. * Use and understand our exercise equipment and be able to ...

Ensure comprehensive training for new front end associates and oversee their development. * Oversee cashier transactions and customer service desk layaway transactions including monthly layaway ...

Ensure comprehensive training for new front end associates and oversee their development. * Oversee cashier transactions and customer service desk layaway transactions including monthly layaway ...

Ensure comprehensive training for new front end associates and oversee their development. * Oversee cashier transactions and customer service desk layaway transactions including monthly layaway ...

Retail Sales Associate Opportunity We are happy you have taken time out of your day to check out ... See, it's that simple! Lowe's offers jobs for people who aren't interested in sitting behind a desk ...

Brock Customer Service Rep

Milford, IN · On-site

$12.75 - $17.50/hr

Education: Associates Degree in a related field; or equivalent education and experience ... Physical Requirements to Perform Essential Functions: -Ability to sit at desk for 5+ hours per day ...

We believe our associates are our greatest brand ambassadors, and we value talent, entrepreneurial ... Operate the information desk including answering phones, providing customer service, and managing ...

We believe our associates are our greatest brand ambassadors, and we value talent, entrepreneurial ... Operate the information desk including answering phones, providing customer service, and managing ...

We believe our associates are our greatest brand ambassadors, and we value talent, entrepreneurial ... Operate the information desk including answering phones, providing customer service, and managing ...

We believe our associates are our greatest brand ambassadors, and we value talent, entrepreneurial ... Operate the information desk including answering phones, providing customer service, and managing ...

We believe our associates are our greatest brand ambassadors, and we value talent, entrepreneurial ... Operate the information desk including answering phones, providing customer service, and managing ...

Brock Customer Service Rep

Milford, IN · On-site

$12.75 - $17.50/hr

Education: Associate-s Degree in a related field; or equivalent education and experience. B ... Physical Requirements to Perform Essential Functions: - Ability to sit at desk for 5+ hours per day ...

Brock Customer Service Rep

Milford, IN

$12.75 - $17.50/hr

Education: Associates Degree in a related field; or equivalent education and experience. B ... Physical Requirements to Perform Essential Functions: - Ability to sit at desk for 5+ hours per day ...

This role is responsible for delivering world-class customer service, establishing and maintaining ... Provide backup support for front desk activities, including incoming external calls. Travel ...

Associate's or bachelor's degree in IT, Computer Science, or related field - or equivalent ... Service - Striving to provide the best experience for our customers and suppliers by making ...

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Service Desk Associate information

See Warsaw, IN salary details

$8

$19

$36

How much do service desk associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for service desk associate in Warsaw, IN is $19.54, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $22.93 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What cities near Warsaw, IN are hiring for Service Desk Associate jobs?

Cities near Warsaw, IN with the most Service Desk Associate job openings:

$12.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New


Planet Fitness rating

5.6

Company rating: 5.6 out of 10

Based on 603 frontline employees who took The Breakroom Quiz

46th of 63 rated gym and leisure clubs


Job description

Planet Fitness is looking for energetic, enthusiastic Front Desk Team Members who are passionate about health & fitness to join our amazing team.

Our Front Desk Team Members enjoy:

  • Flexible work schedules

  • Same-day pay

  • Paid time off

  • Promotional opportunities

  • A Free PF Black Card Membership

    • Go to any gym and bring a guest for free

    • Includes amenities such as free tanning, hydromassage & total body enhancement

  • Free CPR & trainer certifications

  • Retirement savings program with a 4% company match

  • Free Employee Assistance Program

  • Health, Dental & Vision Insurance

  • Life insurance

  • Short & Long-Term Disability

  • Volunteer opportunities in your local community

  • A fun, judgement-free environment

  • *Some benefits are exclusive to full-time team members


Our Mission: We feel a social responsibility to enable all people to enhance their lives through an affordable, high-value, non-intimidating, Judgement Free Zone®. We commit to connecting with each community we serve on a grassroots level by joining our communities with local involvement of our time and financial resources. Planet Fitness is one of the largest and fastest-growing fitness centers in North America. Our environment is engaging, positive, and fun.

Essential Front Desk duties:

  • Communicate with our members and TMs in person, by phone, and in writing.

  • Follow verbal communication. This includes communication from members, TMs, and supervisors.

  • Follow written communication. This includes prepared scripts for multiple member services, such as info calls, tours, cancellations, and rate reviews.

  • Use different types of technology to service members:

  • Certify in both CPR and AED training.

  • Perform CPR and use the AED machine.

  • Use and understand our exercise equipment and be able to demonstrate its use to members.

  • Cleaning & maintaining restrooms, locker area, showers, Black Card Spa amenities, entry way, club floor, exercise equipment.

    • Cleaning includes, but is not limited to, mopping, vacuuming, scrubbing, wiping, disposing of trash, and handling chemicals.

  • Comply with all safety & sanitization guidelines.

  • Other duties assigned.


What we are looking for:

  • Service-oriented and able to resolve member concerns.

  • Basic computer proficiency.

  • Upbeat attitude.

  • Punctuality and reliability are a must.

  • Minimum High School Diploma or Equivalent

  • Initiative and strong communication skills.

  • Ability to work a flexible schedule, which may include nights, weekends, and holidays.


Physical Requirements

  • Stand and walk for long periods of time.

  • Talk and hear.

  • Use of hands and fingers to handle or feel.

  • Repetitively reach with arms and hands, climb, balance, stoop, kneel, crouch, crawl, bend, and twist.

  • The employee must occasionally lift, push, and pull objects weighing up to 50 pounds.


EEO Statement

Impact Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruiting, hiring, career advancement, and all other employment practices.



What Planet Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Planet Fitness logo

About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US