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Service Desk Associate Jobs in Warren, MI (NOW HIRING)

Front Desk Associate (WN)

Warren, MI · On-site

$13.25 - $17/hr

Bring The Edge culture to life by ensuring each guest receives outstanding service by providing a guest friendly environment by greeting and acknowledging every guest, saying "hello" and "goodbye ...

Front Desk

Rochester, MI · On-site

$10/hr

Customer service oriented. * Punctual, responsible and detail oriented. * CPR/AED training preferred. * Prior experience in a retail setting is preferred. Responsibilities of the Front Desk include ...

Front Desk

Rochester, MI · On-site

$10/hr

Customer service oriented. * Punctual, responsible and detail oriented. * CPR/AED training preferred. * Prior experience in a retail setting is preferred. Responsibilities of the Front Desk include ...

Front Desk

Northville, MI · On-site

$13.73/hr

Use different types of technology to service members: * Certify in both CPR and AED training. * Perform CPR and use the AED machine. * Use and understand our exercise equipment and be able to ...

FRONT END/CASHIER

West Bloomfield, MI · On-site

$10.75 - $14.50/hr

Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years ... Deliver and encourage other associates to deliver excellent customer service * Perform cashier ...

FRONT END/CASHIER

Farmington Hills, MI

$11.50 - $15.75/hr

Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years ... Deliver and encourage other associates to deliver excellent customer service * Perform cashier ...

Showing results 41-60

Service Desk Associate information

See Warren, MI salary details

$8

$19

$35

How much do service desk associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for service desk associate in Warren, MI is $19.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $22.36 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.
What are the most commonly searched types of Service Desk jobs in Warren, MI? The most popular types of Service Desk jobs in Warren, MI are:
What are popular job titles related to Service Desk Associate jobs in Warren, MI? For Service Desk Associate jobs in Warren, MI, the most frequently searched job titles are:
What job categories do people searching Service Desk Associate jobs in Warren, MI look for? The top searched job categories for Service Desk Associate jobs in Warren, MI are:
What cities near Warren, MI are hiring for Service Desk Associate jobs? Cities near Warren, MI with the most Service Desk Associate job openings:
Infographic showing various Service Desk Associate job openings in Warren, MI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 14% Part Time, 7% Temporary, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,600 per year, or $19 per hour.

Front Desk Associate (FH)

The Edge Fitness Clubs

Farmington, MI • On-site

$13.75 - $17.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 hours ago


The Edge Fitness Clubs rating

8.4

Company rating: 8.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

2nd of 63 rated gym and leisure clubs


Job description

This position is for the hours of: Monday - Friday 6am-12pm
Looking for employees that can work this shift long term. We do not do short term jobs for school breaks, etc.
Who We ARE: When you work at the Best. Gym. Ever, you join the Best. Team. Ever. You'll walk into our clean and spacious gyms with a smile on your face and a pep in your step because you know you are about to change lives! High-five your team and get ready to move quickly! Combine your passion for fitness and love of people into your career at The Edge Fitness Clubs!
What We LOVE: People. Fitness. Teamwork. Fun. Changing Lives.
What You'll Do:
  • Bring The Edge culture to life by ensuring each guest receives outstanding service by providing a guest friendly environment by greeting and acknowledging every guest, saying "hello" and "goodbye", while maintaining outstanding standards.
  • Strive to continuously improve the member experience, revenues and retention rates.
  • Maintain solid product knowledge and awareness of all product information, merchandise and services.
  • Accurately and efficiently complete all sales transactions and maintains proper cash accountabilities at POS registers.
  • Understands the opportunities of the business: every phone call, prospects walking through the door, in and out of the club.
  • Master the tour and build excitement and value with potential new members to ensure an awesome first impression
What you will need:
  • Energy & Enthusiasm
  • A Passion for Fitness
  • Ability to work with a sense of urgency
  • Ability to work flexible hours, as necessary during closeouts or end of month
  • A "roll up the sleeves" mentality
  • Proven track record of achieving and/or exceeding sales goals
What We Offer YOU:
  • We will give you a FREE Gym membership for you! Get your workout in during lunch or after shift!
  • We "insure" you and your family stay healthy with our tiered Health Benefits: Medical, Dental & Vision.
  • We work hard to play hard... take your vacation! PTO & Paid Holidays. Vacation days improve overall wellbeing!
  • We make sure you plan for your future. Enroll in our 401k.
  • We want you to save money! There are discounts on personal training, apparel, shake bar & Edge Kids!
  • We want you to grow! Team builders, Leadership and Development training, all opportunities to advance!
  • We want you to advance your education! Reimbursed training certifications!
  • We protect you with our company paid Life insurance ($25k), and Long-Term Disability (LTD) and Employee Assistance Program (EAP)
  • We will give you an awesome culture and fun work environment! Look forward to coming to work each day!

Not all heroes wear capes, we wear sneakers and workout clothes! There is a reason our members call us the best gym ever... it's because we have the best staff ever... come join our team! It's okay... you can invite your friends to come work with you too!
Edge Fitness, LLC is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
The above statements are intended to describe the general activities, duties and responsibilities that are required of the employee for this job. Please note these statements are not an exhaustive list of all activities, duties and responsibilities. Duties, Responsibilities and activities may change at any time with or without notice.

What The Edge Fitness Clubs employees say

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