Service Desk
$15.30/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
$15.30/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
District Heights, MD · On-site
$15 - $50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
District Heights, MD · On-site
$15 - $50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
$17.95/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
$17.95/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
$17.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
$17.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
$17.95/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
$17.95/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Washington, DC · On-site
$17.95/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Washington, DC · On-site
$17.95/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
$15.30/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
$15.30/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Washington, DC · On-site
$17.95/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Washington, DC · On-site
$17.95/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
$17.95/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
$17.95/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
$17.65/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
$17.65/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
$17.95/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
$17.95/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Hyattsville, MD · On-site
$15.30/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Hyattsville, MD · On-site
$15.30/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
$15 - $50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
$15 - $50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Washington, DC · On-site
$17.95/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Washington, DC · On-site
$17.95/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Washington, DC · On-site
$17.95/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Washington, DC · On-site
$17.95/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Washington, DC · On-site
$17.95/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Washington, DC · On-site
$17.95/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk Associate information
See Springfield, VA salary details
$9.04 - $11.82
6% of jobs
$11.82 - $14.61
9% of jobs
$15.45 is the 25th percentile. Wages below this are outliers.
$14.61 - $17.39
31% of jobs
The median wage is $17.80 / hr.
$17.39 - $20.18
25% of jobs
$21.99 is the 75th percentile. Wages above this are outliers.
$20.18 - $22.96
5% of jobs
$22.96 - $25.75
9% of jobs
$25.75 - $28.53
5% of jobs
$28.53 - $31.32
4% of jobs
$31.32 - $34.10
1% of jobs
$34.10 - $36.89
1% of jobs
$36.89 - $39.67
2% of jobs
$9
$21
$39
How much do service desk associate jobs pay per hour?
As of May 31, 2026, the average hourly pay for service desk associate in Springfield, VA is $21.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $24.86 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Service Desk Associate, and why are they important?
To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.
What are some common challenges Service Desk Associates face, and how can they effectively manage them?
Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.
What are Service Desk Associates?
Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.
What jobs make $3,000 a month without a degree?
Service Desk Associate roles typically do not require a degree and can pay around $3,000 per month, especially with experience and certifications like CompTIA A+ or ITIL. Other jobs that may reach this salary level without a degree include sales representatives, administrative assistants, and certain skilled trades such as HVAC technicians or commercial drivers, which often rely on training or certifications rather than formal degrees.
What are the most commonly searched types of Service Desk jobs in Springfield, VA? The most popular types of Service Desk jobs in Springfield, VA are:
What are popular job titles related to Service Desk Associate jobs in Springfield, VA? For Service Desk Associate jobs in Springfield, VA, the most frequently searched job titles are:
What job categories do people searching Service Desk Associate jobs in Springfield, VA look for? The top searched job categories for Service Desk Associate jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Service Desk Associate jobs? Cities near Springfield, VA with the most Service Desk Associate job openings:
Planet Fitness rating
5.5
Based on 587 frontline employees who took The Breakroom Quiz
47th of 61 rated gym and leisure clubs
Job description
Company & Benefits
As one of the largest independently owned operators of Planet Fitness clubs, Ohana Growth Partners’ core purpose is to inspire people to change their lives (and have fun doing it)! We are an equal opportunity employer who celebrates diversity and equity and are committed to creating an inclusive environment for all employees. Some of our benefits include:
- Positive and professional environment where our brand promise is “Judgement Free Zone”
- Growth Opportunities: over 90% of our management team started as an entry level team member
- Competitive pay
- 401K Retirement Fund (Annual discretionary employer match up to 6%)
- Regular involvement in community outreach events
- Free employee Black Card Membership
The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This person will provide excellent customer service to both members and non-members as they will frequently communicate and interact with both members and guests as well as management and staff and must maintain excellent relationships.
Essential Job Functions- Greet all members and guests upon arrival and say goodbye upon departure;
- Monitor club access to both members and non-members;
- Answer questions and handle member and guest complaints;
- Answer phone calls and provide information to prospects;
- Give tours to prospective members;
- Sell memberships, write agreements, and enter new members into database;
- Operate Point-of-Sale system and collect balances on past due accounts;
- Organize and maintain customer service front desk;
- Schedule appointments for fitness training sessions;
- Complete the Club Walk-Around every 20 minutes and complete checklists;
- Answer questions and give guidance to new employees;
- Perform beginning of shift and end of shift procedures;
- Perform club housekeeping including, but not limited to:
- Cleaning equipment (and under equipment), hydromassage beds, chairs, benches, showers, changing stalls, lockers, toilets, sinks, mirrors, hand dryers, top of stalls;
- Dusting where and when necessary including vents;
- Wiping tile, walls, and doors;
- Vacuuming and mopping floors;
- Replenishing toilet paper and soap;
- Emptying trash cans; and,
- Maintaining organization of cleaning closet.
- Demonstrate a commitment to diversity, equity, and inclusion that embraces the contributions of all team members; and,
- Perform all other duties as assigned or required.
- High School Diploma or G.E.D. preferred;
- Previous customer service and/or sales experience preferred;
- Previous cleaning/maintenance experience preferred; and,
- Basic computer literacy.
- Excellent phone, communication, and interpersonal skills;
- Understand and be able to communicate the Judgment Free Zone concept;
- Accuracy with numbers;
- Ability to follow directions;
- Ability to work well independently and with others;
- Positive attitude and willingness to help others;
- Ability to maintain composure in difficult situations; and,
- Ability to recognize and learn from mistakes.
- Primarily indoor environment with normal exposure to light, sound, heat, and cold;
- Must be able to frequently walk, stand, bend, stoop, kneel, crouch, grasp, and reach;
- Must be able frequently move, lift, push, pull, carry at least 60 lbs.;
- Must be able to operate equipment such as vacuums and floor scrubbers;
- Exposure to standard cleaning fluids and chemicals;
- Must be able to recognize, identify, and judge behavior within environment; and,
- Must have the ability to communicate information and ideas so others will understand and must be able to exchange accurate information.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This description reflects management’s assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. This job description is subject to change at any time.
What Planet Fitness employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Planet Fitness
Sourced by ZipRecruiter
Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!
Industry
Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers
Company size
501 - 1,000 Employees
Headquarters location
Hampton, NH, US