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Service Desk Associate Jobs in Naples, FL (NOW HIRING)

Troon

Front Desk Spa Specialist

Naples, FL · On-site

$15.25 - $19.50/hr

... Associate. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon. Key Responsibilities of the Front Desk ...

Troon Golf

Front Desk Spa Specialist

Naples, FL · On-site

$15.25 - $19.50/hr

... Associate. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon. Key Responsibilities of the Front Desk ...

Gold's Gym

Front Desk Sales Associate

Bonita Springs, FL · On-site

$14/hr

  • Retirement

Front Desk Sales Associate The Front Desk Associate will greet and direct members, guests and staff ... Qualifications • High school diploma or equivalent required. • Excellent customer service ...

Gold's Gym

Front Desk Sales Associate

Bonita Springs, FL · On-site

$14/hr

  • Retirement

Position: Front Desk Sales Associate Overview The Front Desk Associate will greet and direct ... Qualifications • High school diploma or equivalent required. • Excellent customer service ...

Port Royal Club

Fitness Front Desk

Naples, FL · On-site

$13.25 - $17/hr

The Fitness Front Desk Associate is the first point of contact for members using the fitness facilities. This role ensures a welcoming environment, provides exceptional customer service, and supports ...

FirstService Residential Careers

Front Desk

Estero, FL · On-site

$25 - $27/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented ...

Pet Paradise

Front Desk Supervisor - Naples

Naples, FL · On-site

$16.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Discounted Veterinary Care and Grooming Services (per location) * Dog/Cat Adoption Assistance ... Providing direct supervision of our Front Desk Associates including leading, training, and coaching ...

Pet Paradise Resort

Front Desk Supervisor - Naples

Naples, FL

$16.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Discounted Veterinary Care and Grooming Services (per location) * Dog/Cat Adoption Assistance ... Providing direct supervision of our Front Desk Associates including leading, training, and coaching ...

Pet Paradise Resort

Front Desk Supervisor - Naples

Naples, FL · On-site

$16.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Discounted Veterinary Care and Grooming Services (per location) * Dog/Cat Adoption Assistance ... Providing direct supervision of our Front Desk Associates including leading, training, and coaching ...

Pet Paradise

Front Desk Supervisor - Naples

Naples, FL · On-site

$16.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Discounted Veterinary Care and Grooming Services (per location) * Dog/Cat Adoption Assistance ... Providing direct supervision of our Front Desk Associates including leading, training, and coaching ...

Pet Paradise

Front Desk Supervisor - Naples

Naples, FL

$16.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Pet Paradise is looking for "pet people" with leadership and strong customer service experience to ... Providing direct supervision of our Front Desk Associates including leading, training, and coaching ...

Edgewater Beach Hotel

Front Desk Supervisor

Naples, FL · On-site

$16 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Free Associate Parking * Free Meal for every shift worked * 25% Discount in Resort Outlets * Hotel ... Providing front desk services to guests * Assigning rooms and taking care of administrative duties

Edgewater Beach Hotel

Front Desk Supervisor

Naples, FL

$16 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Free Associate Parking * Free Meal for every shift worked * 25% Discount in Resort Outlets * Hotel ... Providing front desk services to guests * Assigning rooms and taking care of administrative duties

Edgewater Beach Hotel

Front Desk Supervisor

Naples, FL

$16 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Free Associate Parking * Free Meal for every shift worked * 25% Discount in Resort Outlets * Hotel ... Providing front desk services to guests * Assigning rooms and taking care of administrative duties

Edgewater Beach Hotel

Front Desk Supervisor

Naples, FL

$16 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Free Associate Parking * Free Meal for every shift worked * 25% Discount in Resort Outlets * Hotel ... Providing front desk services to guests * Assigning rooms and taking care of administrative duties

The Resort at Longboat Key Club

Front Desk Supervisor

Naples, FL · On-site

$16 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Free Associate Parking * Free Meal for every shift worked * 25% Discount in Resort Outlets * Hotel ... Providing front desk services to guests * Assigning rooms and taking care of administrative duties

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Service Desk Associate information

See Naples, FL salary details

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$19

$35

How much do service desk associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for service desk associate in Naples, FL is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $22.40 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are the most commonly searched types of Service Desk jobs in Naples, FL?

The most popular types of Service Desk jobs in Naples, FL are:

What are popular job titles related to Service Desk Associate jobs in Naples, FL?

For Service Desk Associate jobs in Naples, FL, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Naples, FL look for?

The top searched job categories for Service Desk Associate jobs in Naples, FL are:

What cities near Naples, FL are hiring for Service Desk Associate jobs?

Cities near Naples, FL with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Naples, FL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,709 per year, or $19.1 per hour.

Front Desk Spa Specialist

Troon

Naples, FL • On-site

$15.25 - $19.50/hr

Part-time

Re-posted 18 days ago

Troon rating

6.2

Company rating: 6.2 out of 10

Based on 123 frontline employees who took The Breakroom Quiz

17th of 28 rated golf clubs

Job description

Esplanade Golf and Country Club in beautiful Naples, Florida, is excited to announce the exceptional career opportunity of a Spa Front Desk Associate. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon.   
 

Key Responsibilities of the Front Desk Agent:

  • Accurately posts all charges to guest’s bills.
  • Checks all guests in and out of the resort based on established procedures.
  • Promotes activities and special events the facilities.
  • Provides accurate and complete information about the resort and the surrounding area.
  • Answers guest questions and provides directions.
  • Accountable for all cash, checks and credit card receipts.
  • Accountable for all printed folios and required supporting paperwork.
  • Activates the appropriate emergency procedures in the event of a fire, accident, weather or medical emergency.
  • Assists with faxing, copying and message taking duties.
  • Promptly answers the phone and direct calls to the appropriate location.
  • Regular and reliable attendance. 
  • Performs other duties as required.
 

Minimum Qualifications for the Front Desk Agent:

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
 
Other Qualifications:
  • Knowledge of lodging system application.

What Troon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Troon Golf logo

About Troon Golf

Sourced by ZipRecruiter

Troon started as one facility in 1990 and has since grown to become the world's largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. For more information about the Troon Experience, please visit

Industry

Fitness and sports centers, hospitality services and traveler accommodation

Company size

10,000+ Employees

Headquarters location

Scottsdale, AZ, US

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