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Service Desk Associate Jobs in Merced, CA (NOW HIRING)

Home Depot

Cashier

Los Banos, CA · On-site

$20 - $21/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Home Depot

Cashier

Turlock, CA · On-site

$20 - $21/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Home Depot

Cashier

Turlock, CA

$12.25 - $16.75/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Home Depot

Cashier

Los Banos, CA

$12.50 - $16.75/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Home Depot

Cashier

Merced, CA

$12.50 - $17/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Home Depot

Cashier

Merced, CA · On-site

$20 - $21/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Sky Zone LLC

Crew Member

Merced, CA · On-site

$12.75 - $16.75/hr

... service, safety management, effective communication, and more! If you enjoy a fun and dynamic ... Cafe Associate * Party Host * Front Desk Membership Sales An application is required to be ...

Sky Zone LLC

Crew Member

Merced, CA · On-site

$12.75 - $16.75/hr

... service, safety management, effective communication, and more! If you enjoy a fun and dynamic ... Café Associate * Party Host * Front Desk Membership Sales An application is required to be ...

U.S. Navy

Law Enforcement & Security

Merced, CA · On-site

  • Medical

  • Retirement

Provide security and physical protection for service members * Assist in crowd control and riot ... College credit hours toward a bachelor's or associate degree through the American Council on ...

U.S. Navy

MASTER-AT-ARMS

Merced, CA · On-site

$18.50 - $23.75/hr

  • Medical

  • Retirement

Provide protective service to high-ranking dignitaries and government officials * Conduct ... Though sometimes you may work behind a desk, you will often be out interacting with the community ...

Sky Zone LLC

General Manager

Merced, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Associates or Bachelor's degree preferred. * Have a minimum of 3 years of overall management ... Team Members & Customer Service * Be a hands-on leader and role model able to support the team by ...

Sky Zone LLC

General Manager

Merced, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Associates or Bachelor's degree preferred. * Have a minimum of 3 years of overall management ... Team Members & Customer Service * Be a hands-on leader and role model able to support the team by ...

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Service Desk Associate information

See Merced, CA salary details

$9

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How much do service desk associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for service desk associate in Merced, CA is $21.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $25.14 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are popular job titles related to Service Desk Associate jobs in Merced, CA?

For Service Desk Associate jobs in Merced, CA, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Merced, CA look for?

The top searched job categories for Service Desk Associate jobs in Merced, CA are:

What cities near Merced, CA are hiring for Service Desk Associate jobs?

Cities near Merced, CA with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Merced, CA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,524 per year, or $21.4 per hour.

Associate Optometrist - Target Optical - Atwater, CA

EssilorLuxottica

Atwater, CA • On-site

$1.0K/day

Part-time

Medical, Vision, Life, Retirement, PTO

Re-posted 4 days ago

EssilorLuxottica rating

7.2

Company rating: 7.2 out of 10

Based on 296 frontline employees who took The Breakroom Quiz

8th of 40 rated optical retailers

Job description

Requisition ID: 939645 Store #: 004454 Target Optical
Position: Part-Time
Total Rewards: Benefits/Incentive Information
At Target Optical, we love the neighborhoods we belong to and that's why we care for them. By listening and building relationships with one another, we help our guests get quality eye care products and services at a great value. Together, we're on a mission to change the way people think about vision care.
Target Optical is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
JOB DESCRIPTION
GENERAL FUNCTION
The Optometrist is a leader within the organization, delivering the brand promise, experience and the organization's key results through people. Specifically, the Optometrist ensures all patients receive the highest quality Optometric care by performing and managing the key steps. The Optometrist also delivers the office's key performance indicators by integrating the Brand Story and ensuring flawless execution of the patient experience/behaviors.
MAJOR DUTIES AND RESPONSIBILITIES
  • Conveys a commitment to providing unsurpassed Patient Service through ensuring staff performs the following Service Process steps:
    • Patient Satisfaction Excellence
    • Addresses all patients' visual life style needs
    • Builds patients' for life
    • Explains each step of the eye exam
    • Listens carefully to patient's questions or concerns
    • Provides a summary of patient's overall eye health
  • Conducts all services in accordance with protocol and accepted standard of care.
  • Ensures all patients receive accurate diagnosis and appropriate recommendations on the initial visit.
  • Establishes a positive Doctor/Patient relationship.
  • Effective communicates with all office and store associates to ensure a seamless patient experience.
  • Provides effective on-the-job training and guidance to team members making use of Company provided programs. Trains in areas including:
    • Orientation
    • Front desk/office procedures
    • Pre-testing
    • Phone Skills
    • Contact lens Training
    • Exam quality by other Doctors
    • Company
  • Delivers clear, motivating and constructive feedback in a timely manner to all associates. Confronts problem performers directly and without delay.
  • Creates a positive culture linked to the corporate culture; identifies what motivates each individual and directs conversations and actions appropriately.
  • Encourages associate decision making at the level closest to the patient.
  • Strives to achieve "Far Exceeds Expectations" on all targets set in the following areas:
    • Overall Patient Satisfaction
    • % Sales to Plan
    • Exam Growth
    • Other Key Performance Indicators
  • Maximizes 'One Voice' partnership through leadership, participation and involvement in the following:
    • Right the First Time
    • Walk-in Availability
  • Takes pride in the appearance of the office.
  • Maintains safe working environment for all associates/patients.
  • Leads by example in demonstrating safe work practices

BASIC QUALIFICATIONS
  • Doctor of Optometry
  • A proven track record of delivering the organization's results through people
  • Knowledge of current Optometric theory and technology
  • Comprehensive knowledge from operations, processes and business implications
  • Strong communicator and listener
  • Problem solving ability
  • Organization skills

Pay Range: $1000/day
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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