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Service Desk Associate Jobs in Danielson, CT (NOW HIRING)

Service Global, Inc

Desktop EUC L1

Johnston, RI · On-site

$20.50 - $26.25/hr

Analyze service desk calls for desktop devices and incident data to identify and advise customers ... Associate degree (A.A.) or equivalent from a three-year college or technical school with an ...

Albertsons

Customer Service Clerk

North Attleboro, MA · On-site

$15 - $21/hr

Additionally, you will maintain cleanliness of the Customer Service Desk and front area of the ... Associate discounts * Leaders invested in your training, career growth & development. * Health and ...

Albertsons

Customer Service Clerk

North Attleboro, MA

$15 - $21/hr

Additionally, you will maintain cleanliness of the Customer Service Desk and front area of the ... Associate discounts * Leaders invested in your training, career growth & development. * Health and ...

Mackey's

Sales Associate (Part-Time/Seasonal)

Woodstock, CT · On-site

$13.25 - $15.50/hr

Sales/Service Associate Schedule: Part-time and Seasonal opportunities available Age Requirements ... Customer service, cashier, accounting office and/or service desk experience, particularly in a ...

Mackey's

Sales Associate (Part-Time/Seasonal)

Woodstock, CT · On-site

$13.25 - $15.50/hr

Sales/Service Associate Schedule: Part-time and Seasonal opportunities available Age Requirements ... Customer service, cashier, accounting office and/or service desk experience, particularly in a ...

Crossroads Rhode Island

Supervisor - Front Desk

Providence, RI · On-site

$17.25 - $22.25/hr

Front Desk Supervisor - Flexible Multi-Shift Position Position: Front Desk Supervisor - Flexible ... Associate's degree in human services field, plus a minimum of 2 years' experience working with an ...

Spa at the Del Monte

Front Desk Clerk

Providence, RI · On-site

$16 - $16.25/hr

Become part of our family and see why so many of our associates have made DelMonte Hotel Group ... guest service activities while providing the highest level of service possible. Your specific ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Danielson, CT

Service Desk Associate information

See Danielson, CT salary details

$8

$19

$35

How much do service desk associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for service desk associate in Danielson, CT is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $22.31 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What job categories do people searching Service Desk Associate jobs in Danielson, CT look for?

The top searched job categories for Service Desk Associate jobs in Danielson, CT are:

What cities near Danielson, CT are hiring for Service Desk Associate jobs?

Cities near Danielson, CT with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Danielson, CT as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,533 per year, or $19 per hour.

Service Associate (Part-Time or Seasonal)

Mackey's

Willimantic, CT • On-site

$15 - $20/hr

Other

Re-posted 2 days ago

Job description

Service Associate

If you are a self-motivated individual with a passion for helping people this could be the unique career opportunity you've been looking for. Be a part of a team that works hard to build a better business for our employees and our customers. Providing phenomenal customer service is the key element to Mackey's success. Mackey's customers depend on us to support the place that means the most to them, their home. As a service associate you will focus on providing the best customer experience possible, partnering with multiple teammates to display, merchandise, stock, receive, and maintain the best retail environment possible. It's the collaboration and teamwork of the entire staff that our customers have relied on since 1968. We're a small business with big dreams and we are looking for people who want to join us on this mission...because Mackey's Grows.

Mackey's is a fast paced retail environment that involves continuous interaction with customers, team members, and the ongoing evolution of the store. Responsibilities require active movements that include reaching, bending, and lifting. Product weights range from 5 – 60 lbs., with occasional variances due to product condition. Seasonality of the business and corresponding product offerings involves the exposure to varying temperatures and allergens. Environment requires spending a prolonged period of time on her or his feet, standing or walking, continuously between breaks.

What abilities I must have:

  • Problem solver who is able to resourcefully overcome challenges.
  • Leadership qualities such as leading by example and supporting the success of team members.
  • Exhibit organization and prioritization skills to complete deliverables within deadlines while managing intermittent requests and interruptions.
  • Recognize and seek opportunities to learn more about products and processes to enhance Mackey's customer experience.
  • Properly handle, maintain, and store merchandise to ensure product integrity and safety for customers and team members.
  • Proficient in Windows based software including Microsoft Office (Excel, Word, and PowerPoint)
  • Maintain teamwork and diversity awareness by having an inclusive approach to working with customers and team members.

What will make me a standout candidate:

  • Customer service, cashier, accounting office and/or service desk experience, particularly in a retail setting
  • Write and speak clearly, concisely and with tact in a variety of settings using effective communication skills; demonstrating empathy and respect for others at all times
  • Experience leading a team or project.
  • Experience working in a bank or accounting firm
  • Experience handling large sums of cash or other tender

Must be 18 years or older. Willing to comply with pre-employment screening, which may include but not limited to, drug testing, reference verification and background check. Submit your resume in person (preferred) or via email. If you have any questions regarding the application, position, or hiring process, please feel free to email us directly.

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