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Service Desk Associate Jobs in Danielson, CT (NOW HIRING)

Mackey's

Service Associate (Full Time)

Willimantic, CT · On-site

$15 - $20/hr

Service Associate If you are a self-motivated individual with a passion for helping people this ... Customer service, cashier, accounting office and/or service desk experience, particularly in a ...

Altitude Trampoline Park

Front Desk

North Attleboro, MA · On-site

$13.75 - $17.75/hr

Front Desk: As a member of Altitude's front desk team you will be responsible for creating a ... Provide outstanding customer service during guest check-in * Experience operating a POS and cash ...

Mackey's

Service Associate (Full Time)

Willimantic, CT · On-site

$15 - $20/hr

Service Associate Schedule: Full Time, 40+ hours available Age Requirements: Must be 18 years or ... Customer service, cashier, accounting office and/or service desk experience, particularly in a ...

Mackey's

Garden Center Seasonal Associate

Woodstock, CT · On-site

$14.50 - $16.75/hr

Garden Center Seasonal Retail Associate Schedule: Seasonal Full-Time and Part-Time | April 1st - ... service desk Conduct physical inventories and assist with store resets Support teammates across ...

Mackey's

Garden Center Seasonal Associate

Willimantic, CT · On-site

$14.25 - $16.25/hr

Garden Center Seasonal Retail Associate Schedule: Seasonal Full-Time and Part-Time | April 1st - ... service desk Conduct physical inventories and assist with store resets Support teammates across ...

Mackey's

Garden Center Seasonal Associate

Colchester, CT

$15 - $17.25/hr

Garden Center Seasonal Retail Associate Schedule: Seasonal Full-Time and Part-Time | April 1st - ... service desk Conduct physical inventories and assist with store resets Support teammates across ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Danielson, CT

Service Desk Associate information

See Danielson, CT salary details

$8

$19

$35

How much do service desk associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for service desk associate in Danielson, CT is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $22.31 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What job categories do people searching Service Desk Associate jobs in Danielson, CT look for?

The top searched job categories for Service Desk Associate jobs in Danielson, CT are:

What cities near Danielson, CT are hiring for Service Desk Associate jobs?

Cities near Danielson, CT with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Danielson, CT as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,533 per year, or $19 per hour.

Front Desk Associate - Cheer UP Athletics

LOPCO CONTRACTING INC

Rumford, RI • On-site

$18/hr

Full-time

Posted 9 days ago

Job description

Position Overview
Cheer UP Athletics is seeking a friendly, dependable, and organized Front Desk Associate to support the day-to-day operation of our facility, particularly during team practices, gym rentals, and scheduled events.
This individual will serve as the primary on-site point of contact for visiting teams, coaches, and athletes. The ideal candidate is welcoming, attentive, comfortable enforcing facility expectations, and able to independently oversee the gym environment throughout their shift.
We are specifically seeking candidates with availability on Friday evenings and on Saturdays and Sundays. Because this position supports facility rentals, shift end times may vary depending on the schedule and the conclusion of the final rental or activity of the day.
Key Responsibilities
Guest & Team Support
· Greet visiting teams, coaches, and athletes as they arrive.
· Direct teams to their assigned practice mats based on the daily facility schedule.
· Provide teams and coaches with necessary information regarding their rental or facility use.
· Answer basic questions and serve as the on-site point of contact throughout scheduled rentals.
· Direct athletes and guests to appropriate restroom locations and facility areas.
Facility Oversight
· Ensure parents and spectators remain outside designated athlete and coach areas unless otherwise authorized.
· Help maintain appropriate boundaries between public areas, staff-only areas, and training spaces.
· Monitor the gym throughout the shift and help ensure facility expectations are being followed.
· Communicate professionally with coaches, athletes, parents, and visitors when reinforcing facility policies.
Facility Preparation & Supplies
· Stock and maintain bandages, ice packs, and other designated front desk or facility supplies.
· Ensure speaker cords and necessary equipment are available at each assigned practice mat prior to team arrival.
· Help prepare the facility for scheduled teams and rentals.
Rental & Administrative Support
· Review the daily team and mat assignment schedule provided by management.
· Follow any special instructions related to individual teams or rentals.
· Communicate with management regarding outstanding rental payments, facility needs, scheduling concerns, or other issues as necessary.
· Follow day-of instructions communicated by management regarding rental activity and facility expectations.
Closing Responsibilities
· Complete a final walkthrough of the facility at the conclusion of the shift.
· Ensure practice areas and surrounding spaces are picked up and organized.
· Confirm equipment and supplies are returned to their appropriate locations.
· Turn off designated lights and equipment.
· Ensure the facility is left clean, organized, and ready for the next scheduled day.
Qualifications

· At least 18 years old.
· Friendly, professional, and comfortable interacting with coaches, athletes, parents, and visitors.
· Dependable and punctual with strong follow-through.
· Comfortable working independently and taking ownership of the facility during assigned shifts.
· Able to confidently and respectfully enforce facility rules and boundaries.
· Strong communication and organizational skills.
· Able to follow schedules, written instructions, and day-of updates.
· Previous customer service, front desk, hospitality, recreation, athletics, or facility experience is preferred but not required.
Schedule & Compensation
· Compensation: $18.00 per hour.
· Part-time schedule based primarily on facility rentals, practices, and events.
· Priority availability needed: Friday evenings, Saturdays, and Sundays. Additional availability may available/needed in the future. 
· Shift end times may vary depending on when the final scheduled rental or activity concludes.
What We’re Looking For
The right person for this role is someone who is welcoming but confident, organized, responsible, and comfortable taking initiative. They should be able to create a positive first impression for visiting teams while also helping ensure the Cheer UP Athletics facility remains safe, organized, and running smoothly throughout their assigned shift.