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Service Desk Associate Jobs in Dacula, GA (NOW HIRING)

US Fitness Holdings

Front Desk Associate

Cumming, GA · On-site

$12.50 - $16/hr

As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional ... Discounts on training, spa services, programs, and apparel * Employee referral bonus * In-house ...

HireITPeople

Service Desk Technician

Atlanta, GA · On-site

The IT Service Desk Technician provides first- and second-level technical support to agency ... OR Associate degree in Information Technology, Computer Science, or related field and one (1) year ...

EyeSouth Partners LLC

Front Desk Associate

Cumming, GA

$12.50 - $16/hr

The Front Desk Associate serves as the first point of contact for patients and visitors, creating a ... Provides clear information about services, wait time, and policies * Addresses patient concerns ...

EyeSouth Partners LLC

Front Desk Associate

Cumming, GA

$12.50 - $16/hr

The Front Desk Associate serves as the first point of contact for patients and visitors, creating a ... Provides clear information about services, wait time, and policies * Addresses patient concerns ...

Georgia Eye Partners

Front Desk Associate

Atlanta, GA · On-site

$13.50 - $17.25/hr

Our services range from general eye care to complex surgical care for conditions such as cataracts ... Position Summary The Front Desk Associate serves as the first point of contact for patients and ...

Georgia Retina

Front Desk Associate

Cumming, GA

$12.50 - $16/hr

Position Summary The Front Desk Associate serves as the first point of contact for patients and ... Provides clear information about services, wait time, and policies * Addresses patient concerns ...

Georgia Retina

Front Desk Associate

Cumming, GA · On-site

$12.50 - $16/hr

Position Summary The Front Desk Associate serves as the first point of contact for patients and ... Provides clear information about services, wait time, and policies * Addresses patient concerns ...

ITA Group Inc

Service Desk Analyst - Tier I

Atlanta, GA · On-site

$20 - $27.50/hr

The Service Desk Analyst - Tier I provides first-level technical support to end-users, with the ... Associate degree in Information Technology, Computer Science, or related field preferred.

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Service Desk Associate information

See Dacula, GA salary details

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How much do service desk associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for service desk associate in Dacula, GA is $18.65, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $21.88 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

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For Service Desk Associate jobs in Dacula, GA, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Dacula, GA look for?

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Cities near Dacula, GA with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Dacula, GA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,795 per year, or $18.7 per hour.

Front Desk Associate

US Fitness Holdings

Cumming, GA • On-site

$12.50 - $16/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description


We're looking for outgoing, energetic team planers to welcome members, answer questions, and deliver the ultimate fitness experience. As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional, and motivating environment from the moment someone walks in.

What You'll Do:

  • Greet and check in members, guests, and visitors.
  • Handle calls, questions, and transactions with a smile.
  • Keep the front desk and lobby clean and organized.
  • Support club programs and member engagement.

What We're Looking For:

  • Friendly, enthusiastic attitude and strong communication skills.
  • Organized, punctual, and able to multitask in a fast-paced setting.
  • Interest in building a career in fitness-future opportunities as a Personal Trainer, Membership Manager, and more.
  • Basic computer and cash-handling skills.
  • CPR/AED certification (or willingness to obtain within 30 days).

Benefits & Perks:

  • Complimentary club membership + guest privileges
  • Discounts on training, spa services, programs, and apparel
  • Employee referral bonus
  • In-house Certification + Continuing Education 
  • Full-Time Only: Medical, dental, vision, life insurance, 401(k), and paid time off

US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

Know Your Rights

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


Employment Type: PART_TIME

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