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Service Design Intern Jobs in Illinois (NOW HIRING)

City of Elmhurst, IL

Administrative Intern

Elmhurst, IL · On-site

$19/hr

The intern will gain exposure to local government through interaction in the City Manager's office ... design in support of the City Manager's office. * Performs customer service functions for the ...

Motorola Solutions

$16.50 - $21.50/hr

This role will also work closely with Supply Chain, Engineering, Technical Support, Service and ... Champion design and manufacturing improvements based on return data analysis trends to reduce DQ ...

New

IMEG

Civil Engineering Intern | Macomb, IL

Macomb, IL · On-site

$22 - $24/hr

Document design decisions, meetings, and client instructions while monitoring project progress ... Conduct periodic job site observations and other services required by the contract services ...

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Service Design Intern information

What does a service design intern do?

A Service Design Intern assists in researching, conceptualizing, and improving customer experiences across services offered by an organization. They typically work alongside service designers to map user journeys, identify pain points, and help develop solutions that enhance service delivery. Their role often involves gathering user feedback, creating prototypes, and helping to visualize service processes through tools like journey maps and blueprints. This internship is a great opportunity to learn human-centered design principles and gain hands-on experience in service innovation.

What skills and qualifications are needed to thrive as a service design intern?

To thrive as a Service Design Intern, you typically need a background in design, business, or a related field, along with foundational knowledge of service design principles and methodologies. Familiarity with tools such as Adobe Creative Suite, Miro, and prototyping platforms, as well as understanding of journey mapping and user research techniques, is important. Strong collaboration, communication, and problem-solving skills help you effectively gather insights and work with multidisciplinary teams. These skills and qualities are essential for creating user-centered services that address real needs and deliver measurable value to organizations.

What kinds of projects and collaboration can a service design intern expect during their internship?

As a Service Design Intern, you can expect to work on a variety of projects that focus on improving customer experiences and business processes. Typically, you will collaborate closely with cross-functional teams, including UX designers, researchers, product managers, and stakeholders from different departments. You may assist in conducting user research, mapping customer journeys, and prototyping new service concepts. These projects often require strong communication and teamwork skills, as you'll contribute ideas and present findings to both your immediate team and broader stakeholders.

What is the difference between Service Design Intern vs UX Design Intern?

AspectService Design InternUX Design Intern
Required CredentialsTypically pursuing or recent graduate in design, business, or related fieldsUsually studying or recent graduate in design, human-computer interaction, or related areas
Work EnvironmentCollaborative, cross-functional teams focusing on service delivery and customer experienceDesign-focused teams working on digital interfaces and user experience
Industry UsageUsed in service-oriented industries like hospitality, healthcare, and consultingCommon in tech, software, and digital product companies
Common Search/ComparisonOften compared due to overlapping skills in user-centered design and research

The Service Design Intern role focuses on improving entire service experiences across channels, while the UX Design Intern concentrates on digital user interfaces. Both roles require similar foundational skills and often collaborate, but they serve different aspects of user and customer experience within organizations.

Service Design Intern jobs near you

Structural Engineering Intern | Naperville, IL

IMEG

Naperville, IL • On-site

$22 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

IMEG rating

7.7

Company rating: 7.7 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

268th of 452 rated engineering

Job description

Structural Engineering Intern | Naperville, IL
100% Employee-Owned • Big-firm resources, local-team relationships, ONE IMEG culture
This posting is for Summer 2027 Internship opportunities.
IMEG is hiring a Structural Engineering Intern in Naperville, Illinois. Over 10-12 weeks, you'll assist in the analysis, design, and implementation of structural systems in buildings and other structures while working closely with experienced engineers and consultants.
In this role, you'll support project documentation, coordination, and job site observations while helping the team work within project budgets and meet client expectations. You'll contribute to projects across commercial and institutional markets, gaining hands-on exposure to structural work in Chicagoland and the broader Midwest.
At a Glance
Location: Naperville, IL
Discipline: Structural
Markets: Commercial; Institutional
Ownership: 100% employee-owned (ESOP)
Travel: Periodic job site observations
Work Schedule: full-time in office, 10-12 week summer program
Program Length: 10-12 week summer program
Sponsorship: Not available
What You'll Do
  • Assist with structural system design tasks for projects in accordance with code and IMEG standards.
  • Research project-related resources and supporting information.
  • Support client relations, maintain the project design notebook, and provide documentation for permanent record files.
  • Coordinate design and schedules with architectural, structural, electrical, mechanical, technology, clerical, and supplier teams.
  • Document design decisions, meetings, and client instructions while monitoring design progress.
  • Review project documents for accuracy and completeness before final check.
  • Prepare and issue addendum information.
  • Conduct periodic job site observations and support other services required by the contract services agreement.
  • Work within the project's monetary budget while collaborating with cross-functional teams to meet project goals and client expectations.

What You'll Bring
Required
Education
  • Completed at least 2 years towards a Bachelor of Science (BS) Degree in Civil, Structural, or Architectural Engineering, or equivalent, required

Skills and Abilities
  • Strong interest in design consulting
  • Proficient with MS Office Suite including, but not limited to, Word, Excel, and Outlook
  • Skilled in AutoCAD and/or Building Information Modeling (Building Information Model) software
  • Ability to clearly communicate in both oral and written communication to individuals or groups

Preferred
  • Prior internship experience in the building design consulting industry preferred

About the Team
  • Our Naperville structural team focuses on industrial, commercial, civic, healthcare, and education work, with especially heavy activity in Chicagoland and broader Midwest markets.
  • Frequent assignments include industrial buildings, municipal and public safety facilities, school improvements, retail and commercial peer reviews, and targeted structural investigations.
  • Recent work includes Village of Schaumburg Public Safety Facility, Government (City/County/State), and Cardinal Health Glendale Heights Cyclotron Addition, Commercial.

Why IMEG
We put people at the center of who we are, creating positive outcomes for people, communities, and our planet.
  • A paid internship with real, hands-on project work, not busywork
  • A structured program with an assigned mentor and a cohort of fellow interns
  • A clear path to full-time: many interns and co-ops convert to full-time roles at IMEG
  • IDEA Program: a firm-wide innovation accelerator where employees across every discipline develop and scale new tools, from VR and AI to carbon-reduction technology
  • Real impact from day one: at IMEG, an intern once became our Virtual Reality leader
  • Exposure across disciplines and offices at a 100+ office, employee-owned firm
  • MEG, our in-house AI platform, helps employees find information and build agents that streamline project workflows and calculations

State of Illinois Pay Range: $22.00-$24.00 per hour
The range listed above represents the base pay IMEG reasonably and in good faith expects to pay for this position in the work location identified above at the time of posting. For positions available in multiple locations, the minimums and maximums may vary based on work location.
Individual compensation will be determined based on job-related factors, including the candidate's experience, education, knowledge, skills, abilities, and licensure and certifications.
Other rewards may include annual bonuses and stock ownership options. In addition, IMEG provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). This information is being provided in compliance with local laws. Additional information regarding employee benefits may be found on our company website at www.imegcorp.com.
Bring Your Career to IMEG
Apply today and build hands-on structural engineering experience while contributing to projects that support clients and communities
IMEG, an employee-owned corporation, is committed to investing in employees' futures through professional development programs and opportunities for career advancement. We offer a comprehensive benefits package including generous PTO, flexible schedule, and assistance with tuition reimbursement. Additionally, employees are eligible to enroll in health, dental, vision, and life insurance on their first day of employment.
Want to learn more about IMEG and our other amazing career opportunities? Please visit https://www.imegcorp.com/careers/.
IMEG is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex (including sexual orientation or gender identity), gender, national origin, disability, age, genetic information (including family medical history), parental status (including pregnancy, childbirth or related medical conditions including lactation), ethnic origin, hair type (including hairstyle or hair texture), citizenship status, marital status, military service, veteran's status, political affiliation, non-merit-based factors, or any other characteristic protected by law. In accordance with antidiscrimination law, it is the purpose of this policy to put into effect these principles and mandates. IMEG prohibits discrimination and harassment of any type. IMEG conforms to the spirit as well as to the letter of all applicable laws and regulations.
All applicants have the right to request access, correction, and deletion of their personal information from our system. In order to make a request, please email careers@imegcorp.com.

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