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Service Design Intern Jobs in Illinois (NOW HIRING)

Hasana, Inc.

Graphic Design/Creative Internship

Chicago, IL

$15.50 - $20.50/hr

Through the development of quality services to the enhancement of the organization's goals and ... As a Creative Intern you will focus on building the Hasana brand with compelling marketing while ...

Mortenson

Marketing Intern - Chicago

Itasca, IL

$18/hr

Research and implementation of current design trends and techniques Program Overview: Our summer ... Showcase a positive and professional attitude and solid customer service skills * Are detail ...

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Service Design Intern information

What skills and qualifications are needed to thrive as a service design intern?

To thrive as a Service Design Intern, you typically need a background in design, business, or a related field, along with foundational knowledge of service design principles and methodologies. Familiarity with tools such as Adobe Creative Suite, Miro, and prototyping platforms, as well as understanding of journey mapping and user research techniques, is important. Strong collaboration, communication, and problem-solving skills help you effectively gather insights and work with multidisciplinary teams. These skills and qualities are essential for creating user-centered services that address real needs and deliver measurable value to organizations.

What kinds of projects and collaboration can a service design intern expect during their internship?

As a Service Design Intern, you can expect to work on a variety of projects that focus on improving customer experiences and business processes. Typically, you will collaborate closely with cross-functional teams, including UX designers, researchers, product managers, and stakeholders from different departments. You may assist in conducting user research, mapping customer journeys, and prototyping new service concepts. These projects often require strong communication and teamwork skills, as you'll contribute ideas and present findings to both your immediate team and broader stakeholders.

What is the difference between Service Design Intern vs UX Design Intern?

AspectService Design InternUX Design Intern
Required CredentialsTypically pursuing or recent graduate in design, business, or related fieldsUsually studying or recent graduate in design, human-computer interaction, or related areas
Work EnvironmentCollaborative, cross-functional teams focusing on service delivery and customer experienceDesign-focused teams working on digital interfaces and user experience
Industry UsageUsed in service-oriented industries like hospitality, healthcare, and consultingCommon in tech, software, and digital product companies
Common Search/ComparisonOften compared due to overlapping skills in user-centered design and research

The Service Design Intern role focuses on improving entire service experiences across channels, while the UX Design Intern concentrates on digital user interfaces. Both roles require similar foundational skills and often collaborate, but they serve different aspects of user and customer experience within organizations.

What does a service design intern do?

A Service Design Intern assists in researching, conceptualizing, and improving customer experiences across services offered by an organization. They typically work alongside service designers to map user journeys, identify pain points, and help develop solutions that enhance service delivery. Their role often involves gathering user feedback, creating prototypes, and helping to visualize service processes through tools like journey maps and blueprints. This internship is a great opportunity to learn human-centered design principles and gain hands-on experience in service innovation.
Service Design Intern jobs near you

Graphic Design Intern

Tier One Partners, LLC

Chicago, IL • On-site

$20/hr

Full-time, Internship

Posted 22 days ago

Job description

We're seeking a talented, creative Chicago-based Graphic Design Intern who is available to join our team immediately. The ideal candidate is a driven visual storyteller who demonstrates strong traditional design capabilities as well as skills in general web design principles and video animation graphics, with an eye for design and a passion for innovative, engaging visual solutions.The Graphic Design Intern is an integral member of our Content Studio, working on projects including, but not limited to, social media graphics, marketing collateral (including white papers, infographics, and ebooks), website pages, and animation/video projects. This is a paid, full-time hourly position with a hybrid work schedule including 2 days per week at our office in the Loop. We offer reimbursement of intern public transportation costs to/from work. Desired skills and expertise:A bachelor's or master's degree in graphic design or other related field of studyProficiency in Adobe Creative Suite, including Illustrator, InDesign, Photoshop, After Effects, and/or PremiereAble to interpret brand guidelines and understands the important role visuals play in storytelling Experience with animation, creating GIFs, and/or video editingExperience with HTML, web design, website creation, and/or working in CRMs a plusAbility to self-motivate and work independently on projectsA fast learner and someone who takes an initiativeAbility to work as part of a team and communicate effectivelyDetail oriented, out-of-the-box thinkerIn this role, you will have the opportunity to:Provide graphic support for Tier One's social media sites and blogBring new ideas to the table and help present Tier One materials in a visually-compelling wayAssist with updating branding of internal/external facing collateral (both print and digital)Support client work as neededPlease note: Submissions without a portfolio/work samples will not be considered.Tier One Partners is a women-founded and led integrated marketing agency. We provide PR, content, and digital marketing services to innovators in B2B and B2C technology, AI, digital healthcare, financial services, cybersecurity, and manufacturing. Our award-winning creative, data-driven strategies propel our clients to industry leader status. We are a member of PRovoke Media's 2026 list of the 100 Best US Agencies and PR NEWS' Agency Elite 120 list.Just like a championship team, we hold each other to high standards and jump in to help when life throws a teammate a curveball. We create opportunities, celebrate our successes, stay open to feedback, own problems and solve them together.Team culture activities include outings, happy hours, monthly office breakfast and lunch, and other events including our agency book club.Tier One Partners LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.