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Service Department Manager Jobs in Federal Way, WA

Department Manager

Issaquah, WA · On-site

$23.94 - $39.26/hr

Department Manager Pay Range: $23.94 - $39.26 (Production or Retail role) Savers Benefits ... This multi-faceted role supports either the service side of our stores or the backroom product flow ...

Department Manager Pay Range : $24.06 - $31.75 (Production or Retail role) Savers Benefits ... This multi-faceted role supports either the service side of our stores or the backroom product flow ...

Department Manager

Tukwila, WA · On-site

$24.06 - $31.75/hr

Department Manager Pay Range: $24.06 - $31.75 (Production or Retail role) Savers Benefits ... This multi-faceted role supports either the service side of our stores or the backroom product flow ...

Department Manager

Bellevue, WA · On-site

$19.50 - $30.20/hr

... department. Oversees and maintains compelling Produce, coffee, and juice displays. Supports the ... service to customers and Team Members at all times. All positions must be performed in accordance ...

Hunting Department Manager

Seattle, WA

$23.25 - $26.25/hr

This position is responsible for driving sales, managing inventory, providing exceptional customer service, and ensuring department standards are maintained. The ideal candidate will have strong ...

This position is responsible for driving sales, managing inventory, providing exceptional customer service, and ensuring department standards are maintained. The ideal candidate will have strong ...

Deco Department Manager

Tacoma, WA · On-site

$19.50 - $35.50/hr

MAJOR RESPONSIBILITIES Customer Service * Drive, teach and adhere to the P's of retail to include ... Work as KCM or Manager on Duty as required Administrative * Conduct weekly competitive shops.

Assistant Department Manager

Seattle, WA · On-site

$23.55 - $36.08/hr

... service to customers and Team Members at all times. All positions must be performed in accordance ... Functions as point person and departmental person in charge in absence of Team Leader * Sets and ...

The Starbucks Department Manager is held accountable for the department's results in providing ... Provide customer service as currently defined by the employer within the scope of the position and ...

The Starbucks Department Manager is held accountable for the department's results in providing ... Provide customer service as currently defined by the employer within the scope of the position and ...

H&M Department Manager - Tacoma Mall

Tacoma, WA · On-site

$21 - $23.75/hr

Ensure customer service is provided in all areas of the store and that your team has the ability to ... Manage your department in a cost-efficient way * Ensure correct routines in fitting room and ...

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Service Department Manager information

See Federal Way, WA salary details

$31.8K

$78.6K

$126.2K

How much do service department manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for service department manager in Federal Way, WA is $78,553.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,700.00 and $93,200.00 per year, depending on experience, location, and employer.

How does a Service Department Manager collaborate with other departments to improve customer satisfaction?

As a Service Department Manager, you'll frequently work with sales, parts, and administrative teams to ensure a seamless customer experience. This collaboration involves coordinating service schedules, sharing feedback from customers, and jointly resolving complex issues that may span multiple departments. Effective communication and a proactive approach are essential, as your ability to align service operations with business goals directly impacts customer satisfaction and retention. Regular meetings and cross-departmental initiatives are common practices to foster teamwork and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a Service Department Manager?

To thrive as a Service Department Manager, you need strong leadership abilities, knowledge of service operations, and typically a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, scheduling systems, and sometimes industry-specific certifications (like ASE for automotive service) are important. Excellent problem-solving, communication, and team-building skills set top performers apart. These skills and qualifications ensure efficient team management, high customer satisfaction, and smooth departmental operations.

What does a service department manager do?

A service department manager oversees the daily operations of a service or repair department, ensuring customer satisfaction and efficient workflow. They coordinate staff, manage schedules, handle customer complaints, and ensure service quality, often using management software and maintaining industry certifications. Strong leadership and communication skills are essential for success in this role.

What cities near Federal Way, WA are hiring for Service Department Manager jobs?

Cities near Federal Way, WA with the most Service Department Manager job openings:

Infographic showing various Service Department Manager job openings in Federal Way, WA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $78,553 per year, or $37.8 per hour.

Department Manager

Savers Value Village

Issaquah, WA • On-site

$23.94 - $39.26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago


Savers Value Village rating

6.1

Company rating: 6.1 out of 10

Based on 209 frontline employees who took The Breakroom Quiz

20th of 50 rated thrift stores


Job description

Description
Job Title: Department Manager
Pay Range: $23.94 - $39.26
(Production or Retail role)
Savers Benefits
Geographic & job eligibility rules may apply
Healthcare Plans
Comprehensive coverage (medical/dental/vision) at a reasonable cost
Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
Paid Time Off
Sick Pay
Vacation Pay - Approximately 1-2 weeks
6 paid holidays plus 1 to 2 additional floating holidays
Team member discounts
Up to 50% off store merchandise
Flexible spending accounts
Use pre-tax dollars for eligible health and day care expenses
Employee Assistance Program (EAP)
A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance
Retirement Plan
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Life insurance
Company provided peace of mind and the option to purchase a supplemental plan
Additional Benefits
Annual Bonus
Performance Merit Increases
Disability Insurance
Parental Leave
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
Savers, an international thrift retailer, is looking to fill Department Manager position(s). This multi-faceted role supports either the service side of our stores or the backroom product flow function (production).
What you can expect:
  • The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
  • To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
  • An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Savers is an E-Verify employer
Location: 5530 E Lake Sammamish Parkway SE, Issaquah, WA 98029

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