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Service Delivery Project Manager Jobs in Minnesota

ArchKey Solutions

Project Manager

Plymouth, MN · On-site +1

$84K - $111K/yr

Project Manager This position is at our office in Plymouth, MN or it could potentially be remote ... services delivering reliability, efficiency and optimized performance for MEP systems. We're not ...

Actalent

Project Manager

Big Lake, MN

$100K - $140K/yr

... delivering projects on time, on budget, and to agreed scope and quality requirements. The role ... About Actalent Actalent is a global leader in engineering and sciences services and talent ...

Archkey Solutions LLC

Project Manager

Plymouth, MN · On-site

$84K - $111K/yr

Description Project Manager This position is at our office in Plymouth, MN or it could potentially ... services delivering reliability, efficiency and optimized performance for MEP systems. We're not ...

Performix

Project Manager

Rochester, MN · On-site

The Project Manager (PM) works independently assuming primary responsibility for planning, directing, coordinating and delivering project activities through the entire project life cycle (from ...

Precera Medical

Project Manager

Big Lake, MN · On-site

$95K - $130K/yr

... delivering projects on time, on budget, and to agreed scope and quality requirements . The role ... Full-time and Part-time employees receive Paid Time Off (PTO) based on years of service, as well as ...

The Boldt Company

Senior Project Manager

Minneapolis, MN · On-site

$123K - $184K/yr

You will lead the project delivery, project execution, build relationships with industry partners ... You will also manage project financials, guide day-to-day operations, and ensure seamless ...

Project Consulting Group (PCG)

Be Seen First

Sr Project Manager

Excelsior, MN · On-site

$130K - $200K/yr

... deliver transformation with low ego and high competence . We specialize in program and project ... Our consultants work across industries including financial services, healthcare, retail, insurance ...

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Service Delivery Project Manager information

What does a service delivery project manager do?

A Service Delivery Project Manager is responsible for overseeing the planning, execution, and delivery of services to clients or customers, ensuring that projects meet agreed-upon standards and deadlines. They coordinate between different teams, manage resources, and communicate with stakeholders to make sure service commitments are fulfilled. Their role often involves monitoring performance, resolving issues, and implementing improvements to enhance service quality and customer satisfaction. Additionally, they track project progress, manage budgets, and ensure compliance with company policies and client requirements.

What are the key skills and qualifications needed to thrive as a service delivery project manager?

To thrive as a Service Delivery Project Manager, you need expertise in project management, service delivery frameworks (such as ITIL), and a relevant degree or certification like PMP or PRINCE2. Familiarity with project management tools (e.g., Microsoft Project, Jira) and IT service management systems (e.g., ServiceNow) is typically required. Strong communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure projects are delivered efficiently, client expectations are met, and service quality is consistently maintained.

What are some common challenges faced by service delivery project managers and how can they be addressed?

Service Delivery Project Managers often encounter challenges such as balancing client expectations with operational capabilities, managing cross-functional teams, and ensuring projects are delivered on time and within budget. Effective communication, clear documentation, and proactive risk management are key strategies to overcome these obstacles. Building strong relationships with stakeholders and maintaining flexibility in problem-solving also help ensure smooth project delivery and client satisfaction.

What is the difference between Service Delivery Project Manager vs Service Desk Manager?

AspectService Delivery Project ManagerService Desk Manager
Primary FocusManaging service delivery projects, ensuring client satisfaction, and meeting project goalsOverseeing daily service desk operations, managing support teams, and resolving user issues
CertificationsProject Management Professional (PMP), ITILITIL, HDI Support Center Manager
Work EnvironmentClient-facing, project-based, cross-functional teamsSupport center, help desk, internal IT support teams
Industry UsageIT services, consulting, telecommunicationsIT support, customer service, internal IT departments

The Service Delivery Project Manager focuses on managing specific projects to deliver IT services effectively, while the Service Desk Manager oversees daily support operations. Both roles require ITIL knowledge and strong communication skills but differ in scope and responsibilities.

What cities in Minnesota are hiring for Service Delivery Project Manager jobs?

Cities in Minnesota with the most Service Delivery Project Manager job openings:

Service Delivery Project Manager jobs near you
Infographic showing various Service Delivery Project Manager job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Project Manager

Plymouth, MN • On-site, Remote

ArchKey Solutions
Construction • 1 - 5K employees
Learn more about ArchKey Solutionsexternal

$84K - $111K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Project Manager 
This position is at our office in Plymouth, MN or it could potentially be remote with in the U.S.
   
About ProKey Facilities 
 
 
ProKey Facilities delivers an innovative approach to all aspects of maintaining a facility – from problem solving to common sense solutions. Our team of experts provide valuable insights into the condition of a facility’s assets, helping customers make informed decisions that drive efficiency, reduce cost, and ensure the longevity of their investment. Backed by ArchKey Solutions, ProKey stands as a game-changer in the realm of integrated facility services delivering reliability, efficiency and optimized performance for MEP systems. We’re not just energizing infrastructure, we’re energizing careers, communities, and the future.   
Made up of the brightest minds in the industry, our team is our greatest asset bringing knowledge, skills, and experience to every project. This is more than a call to join us, it’s an invitation to be part of a visionary journey, to grow with us as we scale.   
 
 
About the position 
 
  
The Project Manager, ProKey Services, is responsible to manage multiple  projects of varying sizes and complexities from start to finish, including proposals, bids, project design, quality control, job scheduling, problem resolution, job completion, coordination, communication, client satisfaction activities and other related duties, in alignment with all Company policies, procedures, key objectives and regulations.  This position assists or manages job estimating, project budgets, projections and contracts, job solicitation and project negotiations, and may also be responsible for training, mentoring, and providing work direction to other project team members.   
 
Day in the life  
   
  • Oversee total construction and design effort (if applicable) to ensure project is constructed in accordance with project scope, budget and timeline.  
  • Act as a liaison to coordinate communication between both internal and external members on the project including, but not limited to: Clients, General Contractors, Subcontractors, Superintendents, General Foremen, and union officials.  
  • Authorize and/or approve all project staff transactions including choice of superintendent, general foremen, foremen, staff volume and wages.  
  • Provide direction to planning, scheduling and any applicable engineering functions  
  • Participate in estimating projects and writing bid proposals.  
  • Review and approve purchase requisitions, payment approvals; send invoices and change order requests.  
  • Assists in the implementation/interpretation of corporate safety programs and ensures OSHA guidelines are followed.  
  • Ensure that all company, client, and project policies, procedures, and standards are adhered to and interpret the policies.  
  • Ensure the maintenance of all official project documentation and logs.  
  • Maintain a thorough understanding of labor agreements and standards specific to projects.  
  
Minimum Qualifications  
  
  • BS in Construction Management or equivalent in job experience in mechanical, electrical, or civil engineering, project management, business administration construction management or related field
  • Minimum 3-5 years of project management experience with a thorough understanding of the project life cycle  
  • Experience and proficiency in using construction software tools (e.g., Procore, Accubid, Revit, CAD, SKM, AGI, Navisworks and/or BIM systems may be required for some divisions or business groups. Trained and proficient in estimating techniques, negotiating, budgeting, costing, contracting, scheduling, pricing, and common code requirements.        
  • Knowledge of and proficiency with project management tools and techniques, construction methods and materials, estimating, costing, power, lighting, systems design and general industry safety standards, procedures, and OSHA regulations. Skills to read, interpret and understand electrical contracts, plans, drawings, blueprints, and specifications. Excellent financial, analytical, and mathematical skills.
  • Customer focus, delegation, presentation, and decision-making skills. Strong organizational, critical thinking skills and detail orientation. Demonstrated high level of integrity and dependability.
  • Strong listening, verbal, and written communication skills. Effective independent problem solving, negotiation, time management and prioritization skills.
  • Collaboration, coaching, teamwork, and interpersonal skills. Ability to work with diverse work teams. Working knowledge of collective bargaining agreements.
  • Work experience with continuous improvement methodologies and/or similar applications. Strong process orientation.
  
Travel  
 
  • Occasional travel required.  
  
Salary Range   
 
  • $84,000 - 111,000 annually, based on experience and qualifications. 
         
Benefits   
 
At ArchKey Solutions, our benefits package includes competitive health insurance options (medical, dental, and vision), a robust 401(k) retirement savings plan with employer match, paid time off and holidays, and access to wellness programs. Additionally, we offer professional development opportunities, tuition reimbursement, and employee assistance programs to support your growth and well-being. We ensure that our benefits are designed to promote the health, security, and work-life balance of our employees. Additional information is available at Archkey.com.  
  
   All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are an Affirmative Action, Equal Opportunity Employer #MN50-1  
 
Beware of fraudulent job postings. ArchKey Solutions only communicates through official channels. All official communication will come from an @archkey.com email address and we will never ask for financial information, payments, or personal details outside of the standard hiring process. To confirm the legitimacy of a job, visit our careers page or reach out to a member of our Talent Acquisition team. 

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