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Service Delivery Project Manager Jobs in Harris, MN

Ensure smooth project handover to Customer Service and the customer at closeout, with fully ... delivery performance. * Identify and share process improvement opportunities based on project ...

Project Manager

Blaine, MN · On-site

$100K - $125K/yr

Ensure smooth project handover to Customer Service and the customer at closeout, with fully ... delivery performance. * Identify and share process improvement opportunities based on project ...

Ensure smooth project handover to Customer Service and the customer at closeout, with fully ... delivery performance. * Identify and share process improvement opportunities based on project ...

Oversight of all project construction activity, material orders and deliveries, and subcontractor management. * Budget management and accountability for each project-reporting any changes or ...

The Project Manager upholds the company's core values of integrity, service, leadership ... Track, forecast, and report labor hours and track material/equipment costs and deliveries

Coordinate equipment, materials, services, and other resources necessary to meet project ... Ability to manage multiple estimates simultaneously and meet deadlines in a fast-paced environment.

Position Summary The Project Manager provides support to our Electrical Testing and Field Services ... services and products by delivering the best customer and employee experience in the industry. Core ...

Position Summary The Project Manager provides support to our Electrical Testing and Field Services ... services and products by delivering the best customer and employee experience in the industry. Core ...

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Service Delivery Project Manager information

See Harris, MN salary details

$27.9K

$90.4K

$154.5K

How much do service delivery project manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for service delivery project manager in Harris, MN is $90,438.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $123,200.00 per year, depending on experience, location, and employer.

What does a service delivery project manager do?

A Service Delivery Project Manager is responsible for overseeing the planning, execution, and delivery of services to clients or customers, ensuring that projects meet agreed-upon standards and deadlines. They coordinate between different teams, manage resources, and communicate with stakeholders to make sure service commitments are fulfilled. Their role often involves monitoring performance, resolving issues, and implementing improvements to enhance service quality and customer satisfaction. Additionally, they track project progress, manage budgets, and ensure compliance with company policies and client requirements.

What are the key skills and qualifications needed to thrive as a service delivery project manager?

To thrive as a Service Delivery Project Manager, you need expertise in project management, service delivery frameworks (such as ITIL), and a relevant degree or certification like PMP or PRINCE2. Familiarity with project management tools (e.g., Microsoft Project, Jira) and IT service management systems (e.g., ServiceNow) is typically required. Strong communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure projects are delivered efficiently, client expectations are met, and service quality is consistently maintained.

What are some common challenges faced by service delivery project managers and how can they be addressed?

Service Delivery Project Managers often encounter challenges such as balancing client expectations with operational capabilities, managing cross-functional teams, and ensuring projects are delivered on time and within budget. Effective communication, clear documentation, and proactive risk management are key strategies to overcome these obstacles. Building strong relationships with stakeholders and maintaining flexibility in problem-solving also help ensure smooth project delivery and client satisfaction.

What is the difference between Service Delivery Project Manager vs Service Desk Manager?

AspectService Delivery Project ManagerService Desk Manager
Primary FocusManaging service delivery projects, ensuring client satisfaction, and meeting project goalsOverseeing daily service desk operations, managing support teams, and resolving user issues
CertificationsProject Management Professional (PMP), ITILITIL, HDI Support Center Manager
Work EnvironmentClient-facing, project-based, cross-functional teamsSupport center, help desk, internal IT support teams
Industry UsageIT services, consulting, telecommunicationsIT support, customer service, internal IT departments

The Service Delivery Project Manager focuses on managing specific projects to deliver IT services effectively, while the Service Desk Manager oversees daily support operations. Both roles require ITIL knowledge and strong communication skills but differ in scope and responsibilities.

Infographic showing various Service Delivery Project Manager job openings in Harris, MN as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $90,438 per year, or $43.5 per hour.
Burke Porter Group
Machinery Manufacturing • 1 - 5K employees

$100K - $125K/yr

Full-time

Re-posted 15 days ago


Job description

Project Leadership & Execution

  • Lead assigned projects end-to-end — from order through final customer acceptance — across Design Build (DB) and Build to Print (BTP) work streams, with full accountability for scope, schedule, budget, and quality.
  • Support Program Managers on larger or more complex programs, leading specific project phases or projects.
  • Develop and maintain detailed project plans including scope, objectives, deliverables, timelines, and resource allocation.
  • Utilize the Ascential Production System (APS) to manage the full project lifecycle — planning, execution, monitoring, and closeout.
  • Fully accountable for project budgets and cost performance; identify variances and take corrective action when deviations occur.
  • Proactively identify, document, and manage project risks and issues; implement mitigation strategies and escalate as appropriate.

Customer & Contract Management

  • Serve as the primary customer contact at the operational and technical level for all matters related to scope, deliverables, timelines, and issue resolution.
  • Serves as a secondary customer contact for technical matters, enabling direct engagement with technical owners as needed.
  • Review and manage project contracts to ensure clarity of deliverables, responsibilities, and obligations.
  • Ensures all customer-facing program documentation and deliverables are met, including Functional Design Specifications, Acceptance Test Plans, and milestone packages.
  • Maintain accurate and detailed records of customer interactions, project activities, and key milestones.
  • Build and maintain strong working relationships with customer counterparts to drive project satisfaction and reliable delivery.

Cross-Functional Collaboration

  • Work closely with Application Engineering, Engineering, Supply Chain, Assembly, and other cross-functional teams to ensure coordinated project execution.
  • When supporting program-level work, coordinate with the assigned Program Manager and project team to ensure alignment with program priorities, timelines, and delivery expectations.
  • Support procurement and production readiness to ensure materials and resources are available to meet project timelines.
  • Ensure smooth project handover to Customer Service and the customer at closeout, with fully documented and agreed-upon action items.

PMO & Process Development

  • Approximately 10% of the Project Manager’s time is invested in contributing to the Ascential Production System (APS) and PMO — actively supporting the tools and processes that drive organizational delivery performance.
  • Identify and share process improvement opportunities based on project execution experience.
  • Maintain disciplined project documentation and reporting standards to support organizational visibility and continuous improvement.

Annual Salary: $100,000- $125,000