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Service Delivery Project Manager Jobs in Minnesota

Come join us in delivering projects that make a difference. At NV5, the opportunities are boundless ... Identify opportunities for additional services and business development. Financial Management

Come join us in delivering projects that make a difference. At NV5, the opportunities are boundless ... Identify opportunities for additional services and business development. Financial Management

Come join us in delivering projects that make a difference. At NV5, the opportunities are boundless ... Identify opportunities for additional services and business development. Financial Management

... managed services and direct placement services to Global 2000 Corporations. Collabera is ranked ... Deliver projects within the constraints of scope, time and cost to agreed levels of quality.

Delivering projects safely, on time, and on budget. * Creating an outstanding homeowner experience ... Birdwatch combines technology, trusted relationships, and exceptional service to create an entirely ...

Project Manager

Big Lake, MN · On-site

$95K - $130K/yr

... delivering projects on time, on budget, and to agreed scope and quality requirements . The role ... Full-time and Part-time employees receive Paid Time Off (PTO) based on years of service, as well as ...

Project Manager

Plymouth, MN · On-site +1

$84K - $111K/yr

Description Project Manager This position is at our office in Plymouth, MN or it could potentially ... services delivering reliability, efficiency and optimized performance for MEP systems. We're not ...

Project Manager This position is at our office in Plymouth, MN or it could potentially be remote ... services delivering reliability, efficiency and optimized performance for MEP systems. We're not ...

Showing results 21-40

Service Delivery Project Manager information

What does a service delivery project manager do?

A Service Delivery Project Manager is responsible for overseeing the planning, execution, and delivery of services to clients or customers, ensuring that projects meet agreed-upon standards and deadlines. They coordinate between different teams, manage resources, and communicate with stakeholders to make sure service commitments are fulfilled. Their role often involves monitoring performance, resolving issues, and implementing improvements to enhance service quality and customer satisfaction. Additionally, they track project progress, manage budgets, and ensure compliance with company policies and client requirements.

What are the key skills and qualifications needed to thrive as a service delivery project manager?

To thrive as a Service Delivery Project Manager, you need expertise in project management, service delivery frameworks (such as ITIL), and a relevant degree or certification like PMP or PRINCE2. Familiarity with project management tools (e.g., Microsoft Project, Jira) and IT service management systems (e.g., ServiceNow) is typically required. Strong communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure projects are delivered efficiently, client expectations are met, and service quality is consistently maintained.

What are some common challenges faced by service delivery project managers and how can they be addressed?

Service Delivery Project Managers often encounter challenges such as balancing client expectations with operational capabilities, managing cross-functional teams, and ensuring projects are delivered on time and within budget. Effective communication, clear documentation, and proactive risk management are key strategies to overcome these obstacles. Building strong relationships with stakeholders and maintaining flexibility in problem-solving also help ensure smooth project delivery and client satisfaction.

What is the difference between Service Delivery Project Manager vs Service Desk Manager?

AspectService Delivery Project ManagerService Desk Manager
Primary FocusManaging service delivery projects, ensuring client satisfaction, and meeting project goalsOverseeing daily service desk operations, managing support teams, and resolving user issues
CertificationsProject Management Professional (PMP), ITILITIL, HDI Support Center Manager
Work EnvironmentClient-facing, project-based, cross-functional teamsSupport center, help desk, internal IT support teams
Industry UsageIT services, consulting, telecommunicationsIT support, customer service, internal IT departments

The Service Delivery Project Manager focuses on managing specific projects to deliver IT services effectively, while the Service Desk Manager oversees daily support operations. Both roles require ITIL knowledge and strong communication skills but differ in scope and responsibilities.

What cities in Minnesota are hiring for Service Delivery Project Manager jobs?

Cities in Minnesota with the most Service Delivery Project Manager job openings:

Infographic showing various Service Delivery Project Manager job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Senior Project Manager

Saint Paul, MN • On-site

NV5
Civil Engineering Construction • 1 - 5K employees

Full-time

Re-posted 4 days ago


NV5 rating

8.3

Company rating: 8.3 out of 10

Based on 20 frontline employees who took The Breakroom Quiz


Job description

NV5, Inc. is a top-ranked engineering and management consulting firm, with offices nationwide. The Saint Paul, Minnesota, office seeks a Senior Project Manager to join its design team. Come join us in delivering projects that make a difference.


At NV5, the opportunities are boundless. We challenge our staff with interesting assignments that provide them with an opportunity to thrive, professionally and personally. For us, helping you grow your career is good business.

We are currently seeking a Senior Project Manager with experience in providing project management on higher education, commercial, and industrial projects. The position is for an experienced individual with a track record in all phases of project development and project management including managing design and engineering consultants, contractors, and collaborating with both municipal and private clients.

NV5 is accepting resumes for individuals who are team players, self-motivated, energetic and goal oriented. NV5 offers competitive salary and benefits designed to provide you with choice and flexibility to fit your individual needs.


Project Leadership and Delivery

  • Lead a project team to deliver projects on time and on budget.
  • Assemble and manage internal and external project teams including planners, architects, consulting engineers, contractors, vendors, and consultants.
  • Lead the development of projects from inception to completion by defining scope, schedule, and budget in alignment with client strategic goals.
  • Review and monitor design and construction documents from concept design through final completion, including review of change-management documents, for compliance with criteria, standards, and specifications on each project.
  • Assist in the process of determining requirements for and lead the process of obtaining permits, entitlements, and other requirements of Authorities Having Jurisdiction.
  • Identify project risks and develop mitigation strategies.
  • Oversee quality assurance and quality control processes.

Client Management

  • Serve as the primary point of contact for clients, stakeholders, consultants, and contractors.
  • Build and maintain strong client relationships through proactive communication and problem-solving.
  • Facilitate project meetings and provide regular status updates to clients and senior leadership.
  • Identify opportunities for additional services and business development.

Financial Management

  • Develop, maintain, and report scope, schedule, and budget status throughout the project, including review and recommendation of all project invoices.
  • Create and maintain, or monitor, comprehensive project documentation for project financial performance, including revenue, profitability, and planned resourcing.
  • Review and approve generation of project invoices.

Business Development

  • Develop and evaluate RFP's and contracts.
  • Lead project acquisition efforts including identifying opportunities and working collaboratively with the Marketing team in preparing bids and interviews for jobs.

Education

  • Bachelor's Degree in Construction Management, Architecture, Project Management, Engineering, or Facilities Management required.

 

Required Skills and Experience

  • Strong written and verbal communication skills.
  • Strong knowledge of project delivery methods including:
    • Design-Bid-Build
    • Design-Build
    • Construction Manager at Risk (CMAR)
    • Integrated Project Delivery (IPD)
  • In-depth knowledge of building and facilities design and construction projects.
  • Desire and ability to work independently with excellent people skills and the ability to work collaboratively and effectively on large and diverse projects.
  • Minimum 10 years of progressive project management experience.
  • Software required:
    • Basic Microsoft Project, Excel, Word, PowerPoint, and Outlook
    • Bluebeam
  • Software desired:
    • Autodesk Construction Cloud (Forma)
    • Procore
    • Deltek Vantagepoint

Licenses and Certifications

  • Professional Engineer (PE), Registered Architect (RA), or Project Management Professional (PMP) certification desirable but not required.

What NV5 employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


NV5 logo

About NV5

Sourced by ZipRecruiter

NV5 is a renowned company based in Los Angeles, CA, US, that operates in the architecture, engineering, and consulting industry. Officially established in 2009, this company provides technical engineering and consulting solutions that cater to public and private sectors globally. The firm is adept in a wide range of services, including infrastructure, energy, construction, program management, and environmental services. As part of its mission, NV5 seeks to deliver solutions that enhance communities and safeguard the environment meticulously.

Industry

Civil engineering construction

Company size

1,001 - 5,000 Employees

Headquarters location

Los Angeles, CA, US