ZipRecruiter

Log In

1

Service Delivery Manager Contract Jobs in Georgia

Datavant

Service Delivery Supervisor

Atlanta, GA

The role focuses on front line People management and training, as well as ensuring processes are ... The Service Delivery Supervisor will be responsible for maintaining workflow and productivity of ...

Datavant

Service Delivery Supervisor

Atlanta, GA · On-site

This role provides support to Service Delivery Manager. The Service Delivery Supervisor will be ... responsible for maintaining workflow and productivity of HIS's as well as Handling escalated ...

Gururo

Delivery Manager

Atlanta, GA · On-site +1

As a Delivery Manager at Gururo, you will be responsible for overseeing the successful delivery of projects and services to our clients. You will lead a team of professionals, ensure timely and high ...

Datavant

Service Delivery Supervisor

Atlanta, GA · On-site

This role provides support to Service Delivery Manager. The Service Delivery Supervisor will be ... responsible for maintaining workflow and productivity of HIS's as well as Handling escalated ...

North America

Delivery Manager

Atlanta, GA · On-site

$131K/yr

Authority which means being a recognized leader in the service lines we serve. As professionals, as ... Manage vendor relationships, contracts, and performance metrics to ensure alignment with technical ...

Cyderes

Service Delivery Executive

Atlanta, GA · On-site

$100 - $150/hr

At Cyderes, we build practical Identity & Access Management (IAM), Exposure Management, and risk ... About the Role Cyderes is looking for an experienced Service Delivery Executive to serve as the ...

New

CYNET SYSTEMS

Delivery Manager

Columbus, GA · On-site

$75 - $80/hr

Schedule management. * RAID management. * Workshop coordination. * Deliverable tracking ... length of service, and work location. Paid Sick Leave is provided in strict accordance with ...

Nexus One

Delivery Manager

Atlanta, GA · On-site

$150 - $210/hr

A portfolio of 2-4 strategic NX1 accounts, $5-10M each in delivery / managed services revenue * Gross margin management for the portfolio. You own the unit economics: cost-to-serve per account, scope ...

Builders FirstSource

Delivery Manager

Columbus, GA · On-site

... services to the professional market. You'll feel proud of the work you do here every day to ... Manages the delivery scheduling activities and department staff, ensuring coordination between ...

CYNET SYSTEMS

Delivery Manager

Columbus, GA · On-site

$75 - $80/hr

Schedule management. RAID management. Workshop coordination. Deliverable tracking. Stakeholder ... length of service, and work location. Paid Sick Leave is provided in strict accordance with ...

Nexus Cognitive Technologies

Delivery Manager

Atlanta, GA · On-site

$120 - $150/hr

A portfolio of 2-4 strategic NX1 accounts, $5-10M each in delivery / managed services revenue * Gross margin management for the portfolio. You own the unit economics: cost-to-serve per account, scope ...

RaceTrac

Technical Delivery Manager

Atlanta, GA

The Technical Delivery Manager is responsible for managing Business Requirements, Scope ... Manage relationships with external vendors and service providers, including contract negotiation ...

KION GROUP

SAP Service Contract Administrator

Atlanta, GA · On-site

$110K - $137K/yr

Ability to interpret contract entitlements and apply them to service delivery. * Financial and cost management acumen * Strong planning, prioritization, and problem‑solving skills. * Excellent ...

previous pagenext page

Showing results 21-40

All JobsService Delivery Contract JobsService Delivery Manager Contract JobsService Delivery Manager Contract Jobs in Georgia

Service Delivery Manager Contract information

What does a service delivery manager contract do?

A Service Delivery Manager (SDM) on a contract basis oversees the delivery of services to clients, ensuring that agreed-upon standards, timelines, and budgets are met. They act as the main point of contact between clients and service teams, manage service-level agreements (SLAs), and handle any issues or escalations. Contract SDMs are typically brought in for specific projects or to cover temporary needs, and they focus on maintaining high customer satisfaction during their period of engagement.

How does a service delivery manager contract typically collaborate with client teams to ensure service expectations are met?

As a contract Service Delivery Manager, you'll regularly engage with client stakeholders to understand their evolving needs and expectations. You’ll coordinate between internal technical teams and the client, facilitating status meetings, clarifying service-level agreements, and proactively addressing any issues. Effective communication and relationship-building are essential, as you act as the main point of contact for operational concerns and escalations. This collaborative approach helps ensure that services are delivered smoothly and contractual obligations are consistently met.

What are the key skills and qualifications needed to thrive as a service delivery manager contract, and why are they important?

To thrive as a Service Delivery Manager (Contract), you need strong project management skills, service delivery experience, and often a degree in business or IT-related fields. Familiarity with IT Service Management (ITSM) frameworks like ITIL, as well as tools such as ServiceNow or Jira, is typically required, and ITIL certification is highly valued. Exceptional communication, stakeholder management, and problem-solving abilities set successful candidates apart. These skills and qualifications are crucial for ensuring that contracted services meet client expectations, contractual obligations, and organizational goals efficiently.

What is the difference between Service Delivery Manager Contract vs Service Desk Manager?

AspectService Delivery Manager ContractService Desk Manager
CredentialsRelevant certifications (ITIL, PMP), experience in service managementITIL, HDI certifications, experience in help desk operations
Work EnvironmentClient sites, project-based, contract rolesHelp desk centers, internal IT support teams
Employer & IndustryConsulting firms, IT service providers, corporationsLarge organizations, IT departments, service providers
Search & ComparisonOften compared for contract roles managing service deliveryCompared for operational management of support teams

The Service Delivery Manager Contract typically oversees end-to-end service delivery on a contractual basis, focusing on client satisfaction and project outcomes. The Service Desk Manager manages daily help desk operations, ensuring support team efficiency. While both roles require service management certifications and involve client or internal support, the Contract role emphasizes project-based delivery, whereas the Service Desk Manager focuses on ongoing support operations.

Is a service delivery manager a good role?

A service delivery manager is a key role responsible for overseeing the delivery of services to clients, ensuring quality and efficiency. It requires strong leadership, communication skills, and knowledge of service management frameworks like ITIL; certifications can enhance job prospects. The role often involves managing teams, coordinating resources, and maintaining client satisfaction.

What cities in Georgia are hiring for Service Delivery Manager Contract jobs?

Cities in Georgia with the most Service Delivery Manager Contract job openings:

Service Delivery Manager Contract jobs near you
Infographic showing various Service Delivery Manager Contract job openings in Georgia as of August 2026, with employment types broken down into 72% Full Time, 14% Part Time, and 14% Contract. Highlights an 100% In-person job distribution.

Practice Manager (Service Delivery)

COMPUTACENTER PLC

Atlanta, GA • On-site

$175K - $200K/yr

Full-time

Re-posted 18 days ago

Computacenter rating

7.4

Company rating: 7.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

117th of 224 rated it services

Job description

About the role
The Practice Manager role will have management responsibility for approximately 20 Service Delivery Managers and Service Center Leads with full commercial and contractual responsibility for successful project outcomes. The ideal candidate will have an extensive track record working in pre-sales and delivering IT projects and programs.
The candidate will be accustomed to collaborating with professional services sales, service delivery and service development functions. Successful candidates will directly influence the development of delivery capabilities within the Practice to successfully execute against our customer's strategic objectives.

Annual salary range: $175K - $200K USD 


What you'll be doing

  • Partner with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
  • Responsibility for both the delivery of customer engagements and management of around 20 employees (regional travel essential)
  • Accountable for assurance, governance & customer satisfaction
  • Continuously maintaining and innovating the Practice capability in support of the business strategy
  • Proactively supporting growth with the development and delivery of standardized, competitive and market-relevant service offerings
  • Providing thought leadership and subject matter expertise into and out of the Practice; working collaboratively with stakeholders within the business and externally with customers and vendors
  • Operational and commercial management of the team to achieve financial targets, competitiveness and improved productivity & quality.
  • Drive a high-performance culture across the Practice; developing, retaining and attracting the best talent
  • Embrace and support Computacenter's mission and core values.


What you have

  • Legally eligible to work in the United States.
  • 5+ years of management experience
  • You must have recent experience leading delivery of large-scale IT infrastructure projects (ideally on a workplace platform on behalf of a professional service organization) with responsibility for the commercial outcome.
  • You should have experience of applying appropriate governance and control in overseeing delivery of projects. You should have demonstrable evidence of developing individuals and teams and a passion to further enhance the capability of people.
  • You should be an innovative leader, constantly seeking better ways of working to enable improved outcomes for customers.

What you can expect

There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.

About us

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us

What Computacenter employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply