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Service Credit Union Jobs in Virginia (NOW HIRING)

BayPort Credit Union

Universal MSR

Virginia Beach, VA

$41K - $62K/yr

The primary purpose of this position is to provide quality service to the Credit Union members. This is accomplished by serving as a liaison between the member and the credit union; greeting and ...

BayPort Credit Union

Universal MSR

Virginia Beach, VA · On-site

The primary purpose of this position is to provide quality service to the Credit Union members. This is accomplished by serving as a liaison between the member and the credit union; greeting and ...

BayPort Credit Union

Universal MSR

Virginia Beach, VA · On-site

$20.12 - $30.19/hr

The primary purpose of this position is to provide quality service to the Credit Union members. This is accomplished by serving as a liaison between the member and the credit union; greeting and ...

BayPort Credit Union

Relief Specialist

Newport News, VA · On-site

$17.69 - $26.54/hr

This position requires flexibility, a strong understanding of Credit Union services, and the ability to adapt to different roles as needed. ESSENTIAL FUNCTIONS AND SUPPORTING DUTIES * Serves as a ...

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All JobsService Credit Union JobsService Credit Union Jobs in Virginia

Service Credit Union information

See Virginia salary details

$8

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$23

How much do service credit union jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for service credit union in Virginia is $15.78, according to ZipRecruiter salary data. Most workers in this role earn between $11.92 and $18.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a credit union service representative?

To thrive as a Credit Union Service Representative, you need strong customer service skills, attention to detail, and basic financial knowledge, typically supported by a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and compliance procedures is crucial. Exceptional interpersonal skills, problem-solving abilities, and professionalism help build trust and rapport with members. These skills ensure accurate transactions, regulatory compliance, and a positive member experience that supports the credit union's mission.

What is the difference between Service Credit Union vs Loan Officer?

AspectService Credit UnionLoan Officer
CredentialsTypically requires a high school diploma or equivalent; certifications in banking or finance can be a plusRequires a bachelor's degree in finance, business, or related field; licenses or certifications like NMLS may be needed
Work EnvironmentBanking branches, call centers, online platformsBanking institutions, mortgage companies, or financial firms; client-facing and office settings
Industry UsageUsed within credit unions, focusing on member services and financial productsCommonly employed in banks and lending institutions, focusing on loan origination and sales

While Service Credit Union employees focus on member banking services, Loan Officers specialize in evaluating and approving loan applications. Both roles require financial knowledge, but Loan Officers often need specific licensing and a background in lending. Understanding these differences helps job seekers find the right fit in the financial industry.

What is a service credit union?

A Service Credit Union is a member-owned financial cooperative that provides a range of banking services similar to traditional banks, such as savings and checking accounts, loans, mortgages, and credit cards. Unlike banks, credit unions are not-for-profit organizations that return profits to their members in the form of better rates and lower fees. Service Credit Union primarily serves military members, their families, and certain communities, focusing on personalized financial services and community support. Members typically have access to online banking, mobile apps, and a network of branches and ATMs. Joining usually requires meeting membership eligibility, such as employment, residency, or association with specific groups.

What are the typical daily responsibilities for a member service representative at Service Credit Union?

As a Member Service Representative at Service Credit Union, your daily tasks typically include assisting members with account inquiries, processing deposits and withdrawals, resolving account issues, and promoting credit union products and services. You'll also be responsible for accurately handling cash, maintaining member confidentiality, and ensuring compliance with financial regulations. The role often involves collaborating with other team members to provide excellent customer service and support branch goals.

What are popular job titles related to Service Credit Union jobs in Virginia?

For Service Credit Union jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Service Credit Union jobs in Virginia look for?

The top searched job categories for Service Credit Union jobs in Virginia are:

Service Credit Union jobs near you
Infographic showing various Service Credit Union job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $32,812 per year, or $15.8 per hour.

Member Services Representative (Part-Time)

BayPort Credit Union

Smithfield, VA • On-site

Other

Re-posted 14 days ago

BayPort Credit Union rating

7.4

Company rating: 7.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

The primary purpose of this position is to provide quality service to the Credit Union members. This is accomplished by serving as a liaison between the member and the credit union; greeting and welcoming credit union members in a professional and timely manner; providing information to current as well as prospective members on membership eligibility, account types, loan products and any other services the Credit Union offers. Other duties include opening new accounts for members to include but not limited to loans, IRA's, and certificates; resolving problems with members' accounts, interviewing loan applicants, processing loan requests, responding to members' requests in a timely, professional manner and performing other duties as requested.
ESSENTIAL FUNCTIONS AND SUPPORTING DUTIES:

  • Greets and welcomes credit union members and visitors in a professional and timely manner
  • Provides information to current and prospective members on membership eligibility, account types, loan products, and any other services the Credit Union offer
  • Communicates information in-person, via email, other written correspondence, and over the telephone to future and current members regarding credit union services or policies.
  • Handles varying requests from members for transfers of shares to loan payments, share withdrawals, check requests, share certificate transactions, line of credit advances, and any other requests received.
  • Provides information regarding first mortgage loans and applications; conducting the following for second mortgage and loan products: interviewing loan applicants, explaining conditional loan approvals and denials, reviewing loan applications, processing loan requests according to approval and/or loan stipulations with the respective interest rates and terms.
  • Contacts members to follow up on loan requests; educates members on Loan Protection Products and action steps and quotes total loan payments to include Loan Protection Products and action steps and quotes total loan payments to include Loan Protection Products
  • Identifies opportunities to cross-sell credit union products and services based on member needs, thereby contributing to the credit union's growth and member satisfaction.
QUALIFICATIONS AND REQUIREMENTS:
Required Knowledge: Knowledge of general credit union operational procedures to include cash handling, teller job-related duties, member services and loan processes and procedures.
Required Education: Education up to the equivalent of a four-year high school education.
Required Experience: Previous teller experience or member service experience is required.
Skills/Abilities:
  • Ability to adhere to BayPort Credit Union's Core Values: Integrity, Be Bold, Compassion, Diversity, Innovation, It's On Me, and One Team.
  • Accurate cash handling skills, ability to operate a PC, adding machine, credit card and check image equipment, calculator, and other job-related office equipment.
  • Strong customer service skills to include telephone skills, well-organized and attentive to detail.

This job description is not an all-inclusive list of the responsibilities, skills, working conditions or essential functions of this job. Management reserves the right to modify, add or remove essential functions as business needs warrant.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and reserve the right to perform pre-employment substance abuse testing.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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