ZipRecruiter

Log In

1

Service Coordinator Jobs in Pendleton, IN (NOW HIRING)

Kermans Flooring LLC

Customer Service Coordinator

Fishers, IN · On-site

$16.25 - $21.25/hr

JOB SUMMARY Kermans is currently seeking a full-time Customer Service Coordinator to join our team in the single-family homebuilding industry. Together with organization and attention to detail, the ...

Kermans Flooring LLC

Customer Service Coordinator

Fishers, IN · On-site

$16.25 - $21.25/hr

JOB SUMMARY Kermans is currently seeking a full-time Customer Service Coordinator to join our team in the single-family homebuilding industry. Together with organization and attention to detail, the ...

BDA

Client Service Coordinator

Indianapolis, IN · Hybrid

$50K - $52K/yr

The Client Services Coordinator (CSC) plays a key role in supporting global Account Managers by ensuring seamless execution of branded merchandise programs across multiple markets. This position ...

next page

Showing results 1-20

All JobsService JobsService Coordinator JobsService Coordinator Jobs in Pendleton, IN

Service Coordinator information

See Pendleton, IN salary details

$13

$21

$33

How much do service coordinator jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for service coordinator in Pendleton, IN is $21.94, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $23.32 per hour, depending on experience, location, and employer.

What does a service coordinator do?

A Service Coordinator is responsible for organizing and managing services to meet the needs of clients or customers. They act as a liaison between clients, service providers, and other stakeholders to ensure that services are delivered efficiently and effectively. Their duties often include scheduling appointments, maintaining records, handling client inquiries, and ensuring compliance with policies. Service Coordinators can work in various industries such as healthcare, social services, or maintenance. Strong communication and organizational skills are essential for success in this role.

How does a service coordinator typically collaborate with other departments within an organization?

Service Coordinators play a central role in ensuring smooth communication between clients, service technicians, and internal departments such as sales, logistics, and customer service. They often coordinate schedules, relay service updates, and resolve issues by working closely with these teams. This collaboration helps streamline service delivery and ensures that client needs are met efficiently. Building strong relationships with colleagues across departments is key to success in this role, as it directly impacts client satisfaction and operational effectiveness.

What are the key skills and qualifications needed to thrive as a service coordinator, and why are they important?

To thrive as a Service Coordinator, you need strong organizational skills, attention to detail, and typically a background in administration or customer service. Familiarity with CRM software, scheduling tools, and sometimes industry-specific certifications are commonly required. Exceptional interpersonal skills, problem-solving ability, and effective communication set outstanding Service Coordinators apart. These competencies ensure seamless service delivery, client satisfaction, and efficient coordination between clients and internal teams.

What is the difference between Service Coordinator vs Customer Service Representative?

AspectService CoordinatorCustomer Service Representative
CredentialsTypically requires a high school diploma or associate degree; certifications in case management or healthcare may be preferredUsually requires a high school diploma; some roles prefer customer service or communication certifications
Work EnvironmentOften in healthcare, social services, or community programs; involves coordinating services and client interactionsPrimarily in retail, call centers, or service industries; focuses on assisting customers and resolving issues
Employer & IndustryHealthcare, social services, non-profits, community organizationsRetail, telecommunications, hospitality, and other service sectors

While both roles involve communication and client interaction, Service Coordinators focus on organizing and managing services within healthcare or social sectors, whereas Customer Service Representatives primarily handle customer inquiries and support in retail or service industries.

How much do service coordinators make in the US?

Service coordinators in the US typically earn a median annual salary of around $45,000 to $55,000, depending on experience, location, and industry. Salaries can range from approximately $35,000 for entry-level roles to over $70,000 for experienced professionals or those in high-demand areas.

What are the most commonly searched types of Service jobs in Pendleton, IN?

The most popular types of Service jobs in Pendleton, IN are:

What job categories do people searching Service Coordinator jobs in Pendleton, IN look for?

The top searched job categories for Service Coordinator jobs in Pendleton, IN are:

What cities near Pendleton, IN are hiring for Service Coordinator jobs?

Cities near Pendleton, IN with the most Service Coordinator job openings:

Service Coordinator jobs near you
Infographic showing various Service Coordinator job openings in Pendleton, IN as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $45,632 per year, or $21.9 per hour.

Service Coordinator

Bytecafe Consulting, Inc.

Indianapolis, IN • On-site

$19 - $24/hr

Full-time

Re-posted 23 days ago

Job description

Job Description

The Service Coordinator is responsible for attaining maximum utilization of internal and field technical resources through daily dispatch of service requests.

Essential Duties and Responsibilities:
The Service Coordinator position is a key contributor in the success of ensuring client satisfaction.  This is achieved by proper follow thru proper triaging and managing of service requests and helping in managing client expectations.

  • Act as the single point of contact to the customer for all types of service requests
  • Coordination of all IT support groups to ensure maximum utilization of billable resources
  • Pre-process service requests as they arrive through email, manual entry, or direct customer input
  • Schedule internal and field technical resources
  • Monitor resource schedules to ensure prompt time entry on service requests
  • Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages


Knowledge, Skills, and/or Abilities Required:  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Basic computer and operating system knowledge
  • Ability to work on multiple priorities and/or projects simultaneously.
  • Excellent listening and communications skills, both verbal and written.
  • Strong customer relationship skills.
  • Organized, detail oriented and self-motivated.
  • Strong computer skills and the ability to effectively communicate through e-mail.
  • Ability to remain in contact with the client thru the completion of the incident.
  • Basic problem-solving abilities and ability to meet reasonable deadlines.
  • Ability to build positive and collaborative relationships.
  • Willingness to develop professionally.
  • Ability to work with little supervision and manage a team

Expected Outcomes:

  • Improve customer service, perception, and satisfaction
  • Quickly respond to customer requests
  • Ability to work in a team and communicate effectively
  • Improve usage and increase productivity of IT support resources
  • Escalate service requests that cannot be scheduled within agreed service levels
  • Report the utilization of IT Support resources and successful completion of service requests to the Service Desk Manager
  • Responsible for entering time and expenses as it occurs
  • Ensure detailed service tickets are maintained for each service request
  • Success in the Service Coordinator position will be based on your ability to meet or exceed our client's expectations in ensuring their incidents are completed to their satisfaction
  • This position will be graded on the thoroughness of the information they obtain from the client, feedback from the technical support team and the satisfaction of our clients
Qualifications

Educational/Vocational/Previous Experience Recommendations:

  • Ability to type 30+ WPM (words per minute)
  • 1+ years' experience in Customer Services is required.
Additional Information

Working Conditions:

  • Normal professional, office environment.

The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed.

Apply