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Service Contract Jobs in Merrimack, NH (NOW HIRING)

... contract (non-government) renewal management and administrative support, resulting in increased ... Provide responsive customer service while administrating sales support. * Be a problem solver.

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Outside Sales Auto Sales Warranty Sales F&I (Finance & Insurance) Vehicle Service Contracts (VSC) Industry If you've established relationships or networks within the automotive industry, this ...

Inspect, calibrate, and clean and test fitness equipment during Service Contract visits * Evaluate equipment for repair; prepare parts list and labor estimates for a repair quote to be provided to ...

Service Technician Apprentice

Manchester, NH ยท On-site

$23 - $26/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Inspect, calibrate, and clean and test fitness equipment during Service Contract visits * Evaluate equipment for repair; prepare parts list and labor estimates for a repair quote to be provided to ...

Service Advisor-Writer

Merrimack, NH ยท On-site

$65K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions * Develops estimates by costing materials, supplies, and labor; calculating ...

Contract Admin II

Manchester, NH ยท On-site

$67K - $114K/yr

The open Contract Administrator II position in Manchester, NH supports contracting activities ... services for air, land and naval forces, as well as advanced electronics, security, information ...

Commercial Automotive Service Advisor

Nashua, NH ยท On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Verify warranty and service contract coverage for commercial vehicles * Communicate service updates, cost estimates, and repair timelines clearly and professionally * Manage multiple accounts while ...

Partners with the Sales team to support customer engagements, service contract growth (MYCare), and system upgrades * Provides technical and commercial input for quotes by developing accurate service ...

Contract Admin Prin

Manchester, NH ยท On-site

$101K - $172K/yr

The open Principal Contract Administrator position in Manchester, NH supports contracting ... services for air, land and naval forces, as well as advanced electronics, security, information ...

Contract Admin Prin

Merrimack, NH ยท On-site

$101K - $172K/yr

The open Principal Contract Administrator position in Merrimack, NH supports contracting activities ... services for air, land and naval forces, as well as advanced electronics, security, information ...

Manager, Regional Service, East

Tewksbury, MA ยท On-site

$100K - $130K/yr

Partners with the Sales team to support customer engagements, service contract growth (MYCare), and system upgrades * Provides technical and commercial input for quotes by developing accurate service ...

Commercial Automotive Service Advisor

Nashua, NH ยท On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Verify warranty and service contract coverage for commercial vehicles * Communicate service updates, cost estimates, and repair timelines clearly and professionally * Manage multiple accounts while ...

Partners with the Sales team to support customer engagements, service contract growth (MYCare), and system upgrades * Provides technical and commercial input for quotes by developing accurate service ...

Commercial Automotive Service Advisor

Nashua, NH

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Verify warranty and service contract coverage for commercial vehicles * Communicate service updates, cost estimates, and repair timelines clearly and professionally * Manage multiple accounts while ...

Contract Admin Prin

Hudson, NH ยท On-site

$101K - $172K/yr

The open Principal Contract Administrator position in Hudson, NH supports contracting activities ... services for air, land and naval forces, as well as advanced electronics, security, information ...

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Service Contract information

See Merrimack, NH salary details

$39

$49

$58

How much do service contract jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for service contract in Merrimack, NH is $49.22, according to ZipRecruiter salary data. Most workers in this role earn between $44.28 and $54.13 per hour, depending on experience, location, and employer.

What is a service contract?

A service contract is a formal agreement between a service provider and a client that outlines the terms and conditions for the delivery of specific services over a set period. It typically details the scope of work, payment terms, duration, responsibilities, and any warranties or guarantees. Service contracts help protect both parties by clearly defining expectations and procedures for handling disputes or changes to the agreement.

What are the key skills and qualifications needed to thrive as a Service Contract Manager, and why are they important?

To thrive as a Service Contract Manager, you need strong contract negotiation, analytical, and organizational skills, typically supported by a background in business administration, law, or a related field. Familiarity with contract management software, CRM systems, and relevant certifications like Certified Professional Contracts Manager (CPCM) are commonly required. Excellent communication, attention to detail, and problem-solving abilities are standout soft skills for managing client relationships and resolving disputes. These skills are important to ensure compliance, optimize contract value, and maintain positive client and vendor partnerships.

How does a Service Contract Manager typically collaborate with other departments to ensure effective service delivery?

A Service Contract Manager frequently works closely with departments such as sales, operations, and customer support to coordinate contract terms, monitor service levels, and resolve client issues. Regular meetings and cross-functional teams are common to ensure everyone is aligned on client expectations and contractual obligations. This collaboration helps anticipate potential service challenges early, promotes transparent communication, and ensures that all parties are working towards maintaining high customer satisfaction.

What is the difference between Service Contract vs Maintenance Technician?

AspectService ContractMaintenance Technician
CredentialsVaries; often includes certifications like HVAC, electrical, or plumbing licensesTypically requires technical certifications or trade licenses in specific fields
Work EnvironmentClient sites, service centers, or remote locationsIndustrial, commercial, or residential facilities
Employer & IndustryService companies, facilities management, or contractorsManufacturing plants, building maintenance firms, or facilities management

In summary, a Service Contract involves managing ongoing service agreements with clients, often requiring customer interaction and contract management skills. A Maintenance Technician focuses on performing hands-on repair and maintenance tasks. While both roles require technical skills, Service Contracts emphasize service management, whereas Maintenance Technicians concentrate on technical repairs.

What are popular job titles related to Service Contract jobs in Merrimack, NH?

For Service Contract jobs in Merrimack, NH, the most frequently searched job titles are:

What cities near Merrimack, NH are hiring for Service Contract jobs?

Cities near Merrimack, NH with the most Service Contract job openings:

Infographic showing various Service Contract job openings in Merrimack, NH as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $102,384 per year, or $49.2 per hour.

Contract Administrator

Peak Technologies

Littleton, MA โ€ข Remote

Full-time

Re-posted 2 days ago


Job description

JOB SUMMARY & SCOPE:
Work closely with the Sales Team, Sales Administration Team, and directly with customers to provide detailed hardware service contract (non-government) renewal management and administrative support, resulting in increased customer service, customer satisfaction, and excellent customer experiences.
KEY ACCOUNTABILITIES:
  • Provide responsive customer service while administrating sales support.
  • Be a problem solver.  Provide recommendations and options to help solve problems.
  • Establish collaborative and positive relationships with our internal team and customers by understanding their needs.
  • Demonstrate knowledge of company’s products and services. (Training will be provided).
  • Provide input to develop a system to manage new and existing maintenance contracts.
  • Aid in documenting contracts and inclusion of entitlement information for quotes on renewals.
  • Assist with communication to customers on serial number contract status.
  • Assist with commercial outreach and notification for maintenance contract renewals.
  • Monitor manufacturers’ web portals for renewals and new contract information.
  • Assist in research and defining appropriate action for specific serial number (internal contract v OEM contract).
  • Assist in administration estimate for contract renewals and assist in managing pricing currently in place.
  • Review and reconcile contract vs. customer serial number inventory; determine outliers and investigate discrepancies.
  • Assist in administration of Managed Services contracts (both internally and with partners).
  • Collaborate with accounting team as needed to problem solve and provide required information required to properly account for unearned revenue on maintenance contracts.
  • Stay informed on new products from sales and technical staff.
  • Respond to Customer Inquiries:
    • Repair status (provide tracking # and timeline for delivery).
    • RMAs and repair requests.
    • Requests for technical support and case number generation.

EDUCATION + EXPERIENCE + KEY TRAITS:
  • Bachelor’s degree desired but sales/maintenance contract support experience in lieu of degree will be considered.
  • Minimum of 3 years’ experience in a customer support environment is preferred.
  • Proficient computer skills including Microsoft Office - Outlook, Word and most importantly, Excel.
  • Experience in NetSuite, ERMA, OEM repair sites, distributor contract management sites, and WMS software applications preferred.
  • High-level of communication skills - ability to communicate effectively via phone and email by utilizing active listening skills.

TYPICAL PERFORMANCE TARGETS:
  • SERVICE DELIVERY: Sustained, measured excellence in project & process delivery.
  • COST TO SERVE: Sustained, measured excellence in delivery efficiency with expected continuous improvement.
  • INNOVATION: Step changed delivery in safety, quality, and/or cost.

LANGUAGE SKILLS:
  • Primary language used in daily operations is English. Additional primary company languages include Spanish, French, and Dutch.
  • Read and interpret documents, procedure manuals and various correspondence from both internal and external.
  • Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization.

SUPERVISION:
  • Role does not involve supervision of direct reports.

DECISION MAKING + REASONING:
  • Able to take accountability and responsibility for business target delivery and decision making.