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Service Center Jobs in Virginia (NOW HIRING)

Valvoline

Service Center Manager Trainee

Chesapeake, VA · On-site

$21/hr

As an Assistant Service Center Manager (ASCM), you are the right hand of the Service Center Manager. You are responsible for taking the lead in helping build a high-performance team capable of ...

Pohanka Lexus

Service Center Valet

Chantilly, VA · On-site

$14.50 - $18.50/hr

Drives vehicles to and from service lane, service stalls, and parking lot as needed. * Makes key tags for vehicles. * Performs other duties as assigned. REQUIREMENTS: * Ability to follow directions

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Service Center information

What is the difference between Service Center vs Customer Support Specialist?

AspectService CenterCustomer Support Specialist
Required CredentialsTechnical certifications, training in product/serviceCommunication skills, customer service training
Work EnvironmentOn-site, technical repair or maintenance settingCall centers, online chat, or in-person support
Employer & Industry UsageManufacturers, tech companies, automotiveRetail, telecom, software companies
Common Search & ComparisonService Center vs Customer Support Specialist

The main difference is that Service Centers focus on technical repairs and maintenance, often requiring specialized certifications and working in physical locations. Customer Support Specialists primarily handle customer inquiries, providing assistance through communication channels. Both roles serve customer needs but differ in technical complexity and work environment.

What are some typical challenges faced by service center employees, and how can they be effectively managed?

Service Center employees often encounter high call volumes, diverse customer inquiries, and the need to resolve issues quickly and accurately. Managing stress and staying organized are essential to maintaining quality service and personal well-being. Team collaboration and regular training sessions are common strategies used to share knowledge, support each other, and continuously improve problem-solving skills. Building strong communication with colleagues and supervisors also helps address complex cases efficiently and fosters a positive work environment.

What are the key skills and qualifications needed to thrive in a service center role, and why are they important?

To thrive in a Service Center role, you need strong customer service abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is often required. Excellent communication, patience, and the ability to work under pressure are standout soft skills in this position. These competencies ensure efficient resolution of customer inquiries, enhance satisfaction, and contribute to the overall success of the service center.

What is a service center?

A Service Center is a facility or department that provides customer support, maintenance, and repair services for products or equipment. These centers are designed to assist customers with troubleshooting, warranty claims, routine maintenance, and technical issues. Service Centers can be operated by manufacturers, third-party providers, or retailers, and they may offer in-person, online, or phone-based assistance depending on the company's policies.
What are popular job titles related to Service Center jobs in Virginia? For Service Center jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Service Center jobs in Virginia look for? The top searched job categories for Service Center jobs in Virginia are:
Service Center jobs near you
Infographic showing various Service Center job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Automotive Assistant Service Center Manager

Valvoline Instant Oil Change

Centreville, VA • On-site

$16 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Valvoline Instant Oil Change rating

5.9

Company rating: 5.9 out of 10

Based on 497 frontline employees who took The Breakroom Quiz

264th of 363 rated vehicle maintenance

Job description

Automotive Assistant Service Center Manager- $16.00-$20.00/hr. + Incentives!


What You’ll Do:

-Build trust and win repeat, loyal customers

-Assist the Service Center Manager in the daily operation and oversight of the location

-Responsible for inventory, labor management and financial performance

-Become familiar with Environmental, Health & Safety (EH&S) compliance and other policies and procedures

-Mentor, lead and train the team to optimize their development

-Help maintain a clean, well-organized service center and facilitate a safe and secure working environment

-Provide superior customer service leadership!

Benefits Include:

-Health Insurance (Dental, Vision, Medical)

-Paid vacation and holidays

-Matching 401(k)

-Paid on-the-job training

-Leadership development and coaching

-Company provided uniforms and tools

-Tuition reimbursement including technical certifications

-Safety shoes offered through the company

-No late evenings

-Competitive Bonuses


Qualifications:

-Management experience preferred (Military experience is a major plus)

-Automotive experience (six months or more preferred)

-Reliable transportation to and from work

-Ability to occasionally lift up to 50 pounds

-Be able to stand for extended periods of time and climb stairs

-Have full mobility and can twist, stoop, and bend

-Have effective interpersonal and oral communication skills

A Mission with a Company – Join Us

PM Lube, LLC is a franchisee of Valvoline Instant Oil Change (VIOC). Our mission is to “Change Lives through Service,” and that starts with our great people.


TEXT-TO-APPLY NOW!

Text “jobs-dv” to 23000

 

PM Lube, Inc. and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.


We participate in the E-Verify program. 

What Valvoline Instant Oil Change employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Valvoline Instant Oil Change logo

About Valvoline Instant Oil Change

Sourced by ZipRecruiter

Valvoline Instant Oil Change, located in Lexington, KY, USA, is a well-known player in the automotive services industry. Operating under the domain vioc.com, the company offers a wide range of vehicle maintenance services, including quick and efficient oil changes, radiator and transmission fluid changes, tire rotation, and many more. Founded over 25 years ago, the company quickly developed a reputation for high-quality services and exceptional customer care which remains at the core of its operation today. Moreover, its services are synonymous with being fast and convenient, recognizing the importance of people's time in today's fast-paced world.

Industry

Oil and coal products manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Lexington, KY, US

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