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Service Center Manager Jobs in Springfield, MO (NOW HIRING)

Assistant Manager in Training

Springfield, MO · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

With the goal to become a Service Center Manager, this position sets up our team members for success. A day in the life of an Assistant Service Manager In Training at VIOC changes rapidly hour by ...

Assistant Manager in Training

Springfield, MO · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

With the goal to become a Service Center Manager, this position sets up our team members for success. A day in the life of an Assistant Service Manager In Training at VIOC changes rapidly hour by ...

Lead Customer Service Advisor

Springfield, MO

$15 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The CSL will often work an opposite shift of the Service Center Manager and serves as a point-person during assigned hours. Duties & Responsibilities * Perform all Customer Service Advisor duties at ...

Lead Customer Service Advisor

Springfield, MO · On-site

$15 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The CSL will often work an opposite shift of the Service Center Manager and serves as a point-person during assigned hours. Duties & Responsibilities * Perform all Customer Service Advisor duties at ...

Lead Customer Service Advisor

Springfield, MO · On-site

$15 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The CSL will often work an opposite shift of the Service Center Manager and serves as a point-person during assigned hours. Duties & Responsibilities * Perform all Customer Service Advisor duties at ...

Lead Customer Service Advisor

Springfield, MO · On-site

$15 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The CSL will often work an opposite shift of the Service Center Manager and serves as a point-person during assigned hours. Duties & Responsibilities * Perform all Customer Service Advisor duties at ...

Auto Care Center Service Manager

Springfield, MO · On-site

$20 - $33/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Service Center Warehouse Material Handler

Springfield, MO · On-site

$18.19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Service Center Warehouse Material Handler, you will ensure products get where they need to be ... Our Zone utilizes a Warehouse Management System so technology is required to perform this job. As ...

Service Center Warehouse Material Handler

Springfield, MO · On-site

$18.19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Service Center Warehouse Material Handler, you will ensure products get where they need to be ... Our Zone utilizes a Warehouse Management System so technology is required to perform this job. As ...

Service Center Warehouse Material Handler

Springfield, MO · On-site

$18.19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Service Center Warehouse Material Handler, you will ensure products get where they need to be ... Our Zone utilizes a Warehouse Management System so technology is required to perform this job. As ...

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Showing results 1-20

Service Center Manager information

See Springfield, MO salary details

$19.1K

$71.9K

$128.3K

How much do service center manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for service center manager in Springfield, MO is $71,946.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,800.00 and $86,400.00 per year, depending on experience, location, and employer.

What is a service center manager?

A Service Center Manager oversees the daily operations of a service center, ensuring customer satisfaction, efficient workflow, and high-quality service delivery. They are responsible for managing staff, handling customer concerns, and meeting performance targets. Their duties often include scheduling, training employees, maintaining inventory, and ensuring compliance with company policies and safety regulations. Service Center Managers play a key role in optimizing operations and driving the success of the service center.

What are some common challenges a service center manager faces when leading a team, and how can they be effectively addressed?

Service Center Managers often face challenges such as balancing high customer service expectations with operational efficiency, managing diverse teams, and quickly resolving unexpected issues like staff shortages or equipment failures. Effective managers address these challenges by fostering open communication, providing ongoing training, and implementing clear processes for escalation and problem-solving. Building a strong team culture and regularly reviewing performance metrics also help ensure goals are met and service levels remain high.

What are the key skills and qualifications needed to thrive as a service center manager, and why are they important?

To thrive as a Service Center Manager, you need strong leadership abilities, customer service expertise, and experience in operations management, often supported by a business degree or relevant industry experience. Familiarity with CRM software, inventory management systems, and standard operating procedures is typically required. Effective communication, problem-solving skills, and the ability to motivate teams are crucial soft skills in this role. These competencies are essential for ensuring efficient service delivery, maintaining customer satisfaction, and driving team performance in a fast-paced environment.

What is the difference between Service Center Manager vs Service Advisor?

AspectService Center ManagerService Advisor
CredentialsManagement experience, industry certificationsCustomer service skills, automotive knowledge
Work EnvironmentOversees entire service department operationsInteracts directly with customers and technicians
Employer & Industry UsageAutomotive dealerships, repair shopsAutomotive service departments, dealerships

The Service Center Manager oversees the entire service department, focusing on operations, staff management, and customer satisfaction. The Service Advisor primarily interacts with customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

How much does a service center manager make?

The average salary for a service center manager in Ohio is approximately $60,000 to $80,000 per year, depending on experience, certifications, and the size of the facility. Salaries can vary based on industry, location, and the manager's responsibilities, such as overseeing staff and operations.

What cities near Springfield, MO are hiring for Service Center Manager jobs?

Cities near Springfield, MO with the most Service Center Manager job openings:

Infographic showing various Service Center Manager job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $71,946 per year, or $34.6 per hour.

Assistant Manager in Training

Valvoline Instant Oil Change

Springfield, MO • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago


Valvoline Instant Oil Change rating

5.9

Company rating: 5.9 out of 10

Based on 498 frontline employees who took The Breakroom Quiz

268th of 369 rated vehicle maintenance


Job description

Description
The Assistant Service Manager In Training at Valvoline Instant Oil Change (VIOC) is a key member of our local team from both a technical and managerial standpoint. This role is ideal for a person who wants to lead one of our service centers and is ready to start taking the initiative among auto technicians. With the goal to become a Service Center Manager, this position sets up our team members for success.
A day in the life of an Assistant Service Manager In Training at VIOC changes rapidly hour by hour.
Responsibilities include:
• Supervising and mentoring all service Technicians
• Providing service training to new Technicians
• Helping the Service Center Manager to find solutions for customer service
• Provide superior customer service leadership
• Running inventory, scheduling and payroll as business elements of the service center
• Help to maintain a clean, well-organized service center and facilitate a safe and secure working environment
• Open and/or close the service center under specific direction of the Service Center Manager
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook and company communications
Physical Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employees are required to stand, stoop, kneel, walk, and bend for up to 8 hours.
• Must be able to lift to 50 lbs.
• Must have full body mobility (twisting, turning, bending, stooping, squatting. and working for extensive periods of time with hands above head)
• Work in cramped areas and in awkward body positions
• Climb ladders occasionally
• Walk up and down stairs
• Work while wearing personal protective equipment
• Work around high noise levels
• Must be able to walk/stand continuously
• Must be physically fit with unimpaired balance or mobility to work around floor openings with a depth up to ten feet
• Must be able to guide in vehicles weighing up to 10,000 GVWR
• Must have quick reflexes and ability to work in a physically demanding environment
Knowledge and Skills:
• Effective interpersonal, oral and written communication skills
• Knowledge of cash, facility and safety control policies and practices
Work Experience and/or Education:
• High school diploma or equivalent
• 1 year of supervisory experience or related experience/training preferred
The perks and benefits we'll provide for you:
- Competitive pay, flexible pay options including Daily Pay, payroll debit cards and direct deposit.
- Paid vacation, and holiday pay.
- Flexible work schedule. - No late evenings.
- Paid on-the-job-training. - No previous automotive experience is required.
- Medical, dental, vision, and 401(k) savings plans - 100% match up to 3%
- We promote from within - a commitment we are passionate about.
- Company provides uniforms and tools.
- 40% discount on Valvoline Instant Oil Change automotive services.
• We are An Equal Opportunity Affirmative Action Employer
Working at Valvoline Instant Oil Change
At VIOC, we support our Assistant Service Manager In Training in order to provide a clear career path toward a Service Center Manager position. We strive to recognize our current employees and promote from within. We do hire deserving candidates directly as Assistant Service Center Managers as well and provide a VIOC fast-paced training course, so if you feel you encompass the experience and skillset to succeed, we encourage you to apply today!
By applying for the Assistant Service Center Manager In Training position at VIOC, you are putting your career in your own hands. The opportunity lies far beyond a job with a clear career track. We value our employee's honesty, push for effective work ethics, recognize achievement and focus on self-improvement and ongoing learning. Apply today to begin your path to success at VIOC.
Category
Service Center Management
EOE Statement
Valvoline is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, marital status, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
This position is currently accepting applications.

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About Valvoline Instant Oil Change

Sourced by ZipRecruiter

Valvoline Instant Oil Change, located in Lexington, KY, USA, is a well-known player in the automotive services industry. Operating under the domain vioc.com, the company offers a wide range of vehicle maintenance services, including quick and efficient oil changes, radiator and transmission fluid changes, tire rotation, and many more. Founded over 25 years ago, the company quickly developed a reputation for high-quality services and exceptional customer care which remains at the core of its operation today. Moreover, its services are synonymous with being fast and convenient, recognizing the importance of people's time in today's fast-paced world.

Industry

Oil and coal products manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Lexington, KY, US