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Service Center Manager Jobs in Powell, TN (NOW HIRING)

First-Horizon-Bank

Banking Center Manager

Knoxville, TN · On-site

$65 - $90/hr

It is also the responsibility of this position to ensure the banking center delivers quality ... service. ESSENTIAL DUTIES AND RESPONSIBILITIES Strategic leadership * Coach, lead and manage ...

First US Bank

Banking Center Manager

Knoxville, TN · On-site

Manage banking center team members, supervise day-to-day operations of banking center, and grow ... Ensure branch financial objectives and customer service standards are met. * Represent First US ...

First US Bank

Banking Center Manager

Knoxville, TN · On-site

$60 - $80/hr

Manage banking center team members, supervise day-to-day operations of banking center, and grow ... Ensure branch financial objectives and customer service standards are met. * Represent First US ...

First US Bank

Banking Center Manager

Knoxville, TN · On-site

Manage banking center team members, supervise day-to-day operations of banking center, and grow ... Ensure branch financial objectives and customer service standards are met. * Represent First US ...

Goodyear

Center Manager - Lenoir City, TN

Lenoir City, TN · On-site

$60 - $90/hr

We have the unique ability to service the largest nationwide commercial fleets while also providing ... As the Center Manager, you will be responsible for managing all location staff functions in order ...

Proud Moments

Center Supervisor

Powell, TN · On-site

Under the direct supervision of the Center Manager and overall direction of the Administrative ... Proud Moments ABA services families in 10 + states and continues to grow. We offer expert treatment ...

Proud Moments

Center Supervisor

Powell, TN · On-site

Under the direct supervision of the Center Manager and overall direction of the Administrative ... Proud Moments ABA services families in 10 + states and continues to grow. We offer expert treatment ...

Proud Moments

Center Supervisor

Powell, TN · On-site

Under the direct supervision of the Center Manager and overall direction of the Administrative ... Proud Moments ABA services families in 10 + states and continues to grow. We offer expert treatment ...

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All JobsService Center JobsService Center Manager JobsService Center Manager Jobs in Powell, TN

Service Center Manager information

See Powell, TN salary details

$17.8K

$67K

$119.4K

How much do service center manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for service center manager in Powell, TN is $66,981.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,300.00 and $80,400.00 per year, depending on experience, location, and employer.

What is a service center manager?

A Service Center Manager oversees the daily operations of a service center, ensuring customer satisfaction, efficient workflow, and high-quality service delivery. They are responsible for managing staff, handling customer concerns, and meeting performance targets. Their duties often include scheduling, training employees, maintaining inventory, and ensuring compliance with company policies and safety regulations. Service Center Managers play a key role in optimizing operations and driving the success of the service center.

What are some common challenges a service center manager faces when leading a team, and how can they be effectively addressed?

Service Center Managers often face challenges such as balancing high customer service expectations with operational efficiency, managing diverse teams, and quickly resolving unexpected issues like staff shortages or equipment failures. Effective managers address these challenges by fostering open communication, providing ongoing training, and implementing clear processes for escalation and problem-solving. Building a strong team culture and regularly reviewing performance metrics also help ensure goals are met and service levels remain high.

What are the key skills and qualifications needed to thrive as a service center manager, and why are they important?

To thrive as a Service Center Manager, you need strong leadership abilities, customer service expertise, and experience in operations management, often supported by a business degree or relevant industry experience. Familiarity with CRM software, inventory management systems, and standard operating procedures is typically required. Effective communication, problem-solving skills, and the ability to motivate teams are crucial soft skills in this role. These competencies are essential for ensuring efficient service delivery, maintaining customer satisfaction, and driving team performance in a fast-paced environment.

What is the difference between Service Center Manager vs Service Advisor?

AspectService Center ManagerService Advisor
CredentialsManagement experience, industry certificationsCustomer service skills, automotive knowledge
Work EnvironmentOversees entire service department operationsInteracts directly with customers and technicians
Employer & Industry UsageAutomotive dealerships, repair shopsAutomotive service departments, dealerships

The Service Center Manager oversees the entire service department, focusing on operations, staff management, and customer satisfaction. The Service Advisor primarily interacts with customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

What cities near Powell, TN are hiring for Service Center Manager jobs?

Cities near Powell, TN with the most Service Center Manager job openings:

Infographic showing various Service Center Manager job openings in Powell, TN as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $66,981 per year, or $32.2 per hour.

Customer Service Center Manager

Florida Rock & Tank Lines Inc.

Knoxville, TN • On-site

Other

Posted 23 days ago

Key responsibilities

  • Oversee and coordinate the activities of the trucking terminal to ensure operational efficiency and safety.

  • Analyze financial and operational reports to identify opportunities for increasing profits and assist in budget development.

  • Ensure compliance with safety, environmental, and administrative policies, and respond to emergencies and incidents as needed.

Job description

Customer Service Center Manager (Terminal Manager)
Reports to Vice President of Operations
Duties and Responsibilities:
• Responsible and accountable for the overall profitability, financial soundness, safety and operational development of trucking terminal.
• Directs and coordinates activities of terminal; confers with subordinate management in formulating administrative and operational policies & procedures.
• Ensures optimum use of equipment, facilities, personnel and training.
• Analyzes financial and operations reports to determine requirements for increasing profits and assists upper and subordinate management in the development of annual budgets.
• Approves requisitions for equipment, materials and supplies within limits of operations budget.
• Enforces strict compliance with administrative policies, procedures, safety rules, governmental and environmental policies. Directs investigations into causes of customer or shipper complaints.
• Regularly reviews operational records, reports, manuals, company directives and government regulations to detect deviations from operational practices and prepares directives to eliminate infractions.
• Reviews shipper's accounts to identify problems, such as overdue accounts
• Provide oversight and assume responsibility to assure shop maintenance/operations follow internal company policy for maintenance, housekeeping, and safety. Preventative maintenance on all equipment must be maintained and coordinated to stay within company guidelines.
• On-call 24/7 for Terminal/Dispatch support.
• Respond-Onsite 24/7 to Emergencies/Job Incidents
• Perform IPO's - Driver Observations
Knowledge and Skills:
• Strong oral presentation skills required
• Strong to intermediate computer skills.
• Able to multi-task and work in a fast-paced environment.
• Ability to work independently and exercise independent discretion and judgment.
Education and Work Experience:
• 2-5 years management experience required
• Minimum 2 years transportation and/or fuel experience required
• 2-year college degree preferred, but not required
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to drive to perform IPO's, respond to accidents, delivery incidents and other inspections that may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must take and pass drug tests and physical exams as required.

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