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Service Center Manager Jobs in Portland, OR (NOW HIRING)

Hillsboro Aviation

Service Center Manager

Hillsboro, OR · On-site

As the Service Center Manager, you will report to the Director of Service Center and FBO and will be responsible for leading the service center's maintenance and avionics divisions, including quality ...

Hillsboro Aviation

Service Center Coordinator

Hillsboro, OR · On-site

$21.50 - $27.25/hr

Service Center Manager Date of Creation: June 9, 2022 (Summary/Objective) The Service Center Coordinator will support the service center team by providing administrative support to department ...

Hillsboro Aviation

Service Center Coordinator

Hillsboro, OR · On-site

$21.50 - $27.25/hr

Service Center Manager Date of Creation: June 9, 2022 (Summary/Objective) The Service Center Coordinator will support the service center team by providing administrative support to department ...

Bank of America

Financial Center Manager

Portland, OR · On-site

The financial center manager holds a critical role, ensuring operational excellence and cohesive ... Experience in financial services and knowledge of financial services industry, products and ...

Bank of America

Financial Center Manager

Portland, OR · On-site

The financial center manager holds a critical role, ensuring operational excellence and cohesive ... You'll be more prepared if you have (desired skills): • Experience in financial services and ...

Bank of America

Financial Center Manager

Portland, OR · On-site

This job is responsible for managing a financial center and it's employees on a day-today basis ... Customer Service Management * Customer and Client Focus * Performance Management * Talent ...

Estes Express Lines

Service Center Clerk III

Portland, OR · On-site

$17 - $23.25/hr

May maintain accurate records to report all OS&D freight issues on a daily or weekly basis to service center management * Maintain a clean and organized OS&D area while performing OS&D functions

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Service Center Manager information

See Portland, OR salary details

$22.3K

$83.9K

$149.5K

How much do service center manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for service center manager in Portland, OR is $83,880.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,400.00 and $100,700.00 per year, depending on experience, location, and employer.

What is a service center manager?

A Service Center Manager oversees the daily operations of a service center, ensuring customer satisfaction, efficient workflow, and high-quality service delivery. They are responsible for managing staff, handling customer concerns, and meeting performance targets. Their duties often include scheduling, training employees, maintaining inventory, and ensuring compliance with company policies and safety regulations. Service Center Managers play a key role in optimizing operations and driving the success of the service center.

What are some common challenges a service center manager faces when leading a team, and how can they be effectively addressed?

Service Center Managers often face challenges such as balancing high customer service expectations with operational efficiency, managing diverse teams, and quickly resolving unexpected issues like staff shortages or equipment failures. Effective managers address these challenges by fostering open communication, providing ongoing training, and implementing clear processes for escalation and problem-solving. Building a strong team culture and regularly reviewing performance metrics also help ensure goals are met and service levels remain high.

What are the key skills and qualifications needed to thrive as a service center manager, and why are they important?

To thrive as a Service Center Manager, you need strong leadership abilities, customer service expertise, and experience in operations management, often supported by a business degree or relevant industry experience. Familiarity with CRM software, inventory management systems, and standard operating procedures is typically required. Effective communication, problem-solving skills, and the ability to motivate teams are crucial soft skills in this role. These competencies are essential for ensuring efficient service delivery, maintaining customer satisfaction, and driving team performance in a fast-paced environment.

What is the difference between Service Center Manager vs Service Advisor?

AspectService Center ManagerService Advisor
CredentialsManagement experience, industry certificationsCustomer service skills, automotive knowledge
Work EnvironmentOversees entire service department operationsInteracts directly with customers and technicians
Employer & Industry UsageAutomotive dealerships, repair shopsAutomotive service departments, dealerships

The Service Center Manager oversees the entire service department, focusing on operations, staff management, and customer satisfaction. The Service Advisor primarily interacts with customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

What cities near Portland, OR are hiring for Service Center Manager jobs?

Cities near Portland, OR with the most Service Center Manager job openings:

Infographic showing various Service Center Manager job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $83,880 per year, or $40.3 per hour.

Service Center Manager

Hillsboro Aviation

Hillsboro, OR • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

The Position

As an FAA Certified Part 145 Repair Station, Hillsboro Aviation provides comprehensive maintenance and avionics services for a wide array of aircraft. From privately owned airplanes and helicopters to fixed and rotor-wing fleet operators; our clientele encompasses private, commercial, and government sectors. Our full-service facility in Hillsboro, Oregon supports scheduled and unscheduled maintenance, modifications and upgrades, avionics, and AOG emergencies. Our factory-trained mechanics and avionics technicians boast an average of over 20 years of experience.

As the Service Center Manager, you will report to the Director of Service Center and FBO and will be responsible for leading the service center’s maintenance and avionics divisions, including quality, safety, regulatory compliance, customer satisfaction, employee development, and financial performance. This role oversees service center avionics but is not responsible for fleet avionics.

Ideal candidates are experienced aircraft maintenance leaders who pair strong business and financial acumen with a proven ability to build and motivate high-performing teams, all while maintaining a critical eye for quality, safety, and detail.

The work schedule is Monday through Friday from 8:00am to 5:00pm. Additional hours, including evenings and weekends, may be required to maintain our commitments and keep the shop’s schedule in balance. Less than 10% travel is expected for this position.


Job Responsibilities

  • Lead the daily operations of the service center’s maintenance and avionics divisions, ensuring all work meets FAA regulations, the Repair Station Manual (RSM), Quality Management System (QMS) requirements, AS9110 standards, and company safety policies.
  • Own the budget and P&L for both divisions, monitoring labor and parts margins, controlling costs, and driving profitable, sustainable growth.
  • Lead, coach, and develop the maintenance and avionics teams, setting clear expectations and supporting training and certification.
  • Plan capacity and manage scheduling to maximize hangar and technician utilization and meet promised turn times.
  • Ensure a high level of customer satisfaction through proactive communication, accurate quoting, and timely resolution of escalations.
  • Partner with sales, marketing, and leadership to grow maintenance and avionics business and promote Hillsboro Aviation throughout the industry.
  • Maintain and develop relationships with customers, vendors, and OEMs to support quality, availability, and cost objectives.
  • Monitor key performance indicators for each division, including revenue, margin, utilization, on-time delivery, quality, and safety.
  • Champion a strong safety culture and support Safety Management System (SMS) practices.
  • Other duties as assigned.


Qualifications/Licenses

  • FAA Airframe & Powerplant (A&P) Certificate
  • Valid, unrestricted driver’s license


Required Skills/Experience

  • Associate degree in a related field or equivalent experience
  • 10+ years of aircraft maintenance and/or avionics experience, including time leading or supervising a team
  • Demonstrated experience managing a budget and P&L
  • Experience building and developing high-performing teams
  • General and business aviation experience
  • Working knowledge of FAA regulations and Part 145 Repair Station operations


Preferred Skills/Experience

  • FAA Inspection Authorization (IA)
  • Prior leadership experience in a Part 145 Repair Station
  • Bachelor’s degree in a related field
  • Avionics experience or a strong working familiarity with avionics operations


Benefits

  • Competitive salary
  • Paid vacation, sick days, and holidays
  • Medical, dental, and vision insurance
  • Wellness benefits, including alternative care and lifestyle discounts
  • 401(k) + match
  • Monthly team-building events, including BBQs
  • Exercise, shower facilities, and locker rooms at headquarters


Hillsboro Aviation’s growth and sustainability is rooted in its commitment to attracting a diverse set of talent from around the world. To that end, we encourage qualified individuals from all walks of life to apply. We are an equal opportunity employer (EEO) and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.


This job will remain open until filled. Please do not call regarding the status of your application.