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Service Center Manager Jobs in Georgetown, KY (NOW HIRING)

Walmart

Optical Center Manager

Frankfort, KY · On-site

$28 - $43/hr

... service approaches and techniques to ensure CustomerMember needs complaints and issues are ... the Vision Center by analyzing and interpreting reports implementing and monitoring asset ...

Walmart

(USA) Vision Center Manager L3

Frankfort, KY · On-site

$28 - $43/hr

... service approaches and techniques to ensure CustomerMember needs complaints and issues are ... the Vision Center by analyzing and interpreting reports implementing and monitoring asset ...

Walmart

(USA) Vision Center Manager L3

Frankfort, KY · On-site

... service approaches and techniques to ensure CustomerMember needs complaints and issues are ... the Vision Center by analyzing and interpreting reports implementing and monitoring asset ...

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All JobsService Center JobsService Center Manager JobsService Center Manager Jobs in Georgetown, KY

Service Center Manager information

See Georgetown, KY salary details

$19K

$71.4K

$127.3K

How much do service center manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for service center manager in Georgetown, KY is $71,420.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $85,800.00 per year, depending on experience, location, and employer.

What are some common challenges a service center manager faces when leading a team, and how can they be effectively addressed?

Service Center Managers often face challenges such as balancing high customer service expectations with operational efficiency, managing diverse teams, and quickly resolving unexpected issues like staff shortages or equipment failures. Effective managers address these challenges by fostering open communication, providing ongoing training, and implementing clear processes for escalation and problem-solving. Building a strong team culture and regularly reviewing performance metrics also help ensure goals are met and service levels remain high.

What is a service center manager?

A Service Center Manager oversees the daily operations of a service center, ensuring customer satisfaction, efficient workflow, and high-quality service delivery. They are responsible for managing staff, handling customer concerns, and meeting performance targets. Their duties often include scheduling, training employees, maintaining inventory, and ensuring compliance with company policies and safety regulations. Service Center Managers play a key role in optimizing operations and driving the success of the service center.

What is the difference between Service Center Manager vs Service Advisor?

AspectService Center ManagerService Advisor
CredentialsManagement experience, industry certificationsCustomer service skills, automotive knowledge
Work EnvironmentOversees entire service department operationsInteracts directly with customers and technicians
Employer & Industry UsageAutomotive dealerships, repair shopsAutomotive service departments, dealerships

The Service Center Manager oversees the entire service department, focusing on operations, staff management, and customer satisfaction. The Service Advisor primarily interacts with customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

What are the key skills and qualifications needed to thrive as a service center manager, and why are they important?

To thrive as a Service Center Manager, you need strong leadership abilities, customer service expertise, and experience in operations management, often supported by a business degree or relevant industry experience. Familiarity with CRM software, inventory management systems, and standard operating procedures is typically required. Effective communication, problem-solving skills, and the ability to motivate teams are crucial soft skills in this role. These competencies are essential for ensuring efficient service delivery, maintaining customer satisfaction, and driving team performance in a fast-paced environment.

How much does a service center manager make?

The average salary for a service center manager in Ohio is approximately $60,000 to $80,000 per year, depending on experience, certifications, and the size of the facility. Salaries can vary based on industry, location, and the manager's responsibilities, such as overseeing staff and operations.

What cities near Georgetown, KY are hiring for Service Center Manager jobs?

Cities near Georgetown, KY with the most Service Center Manager job openings:

Infographic showing various Service Center Manager job openings in Georgetown, KY as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $71,420 per year, or $34.3 per hour.

Customer Service Representative (Full-Time)

Dayton Freight

Lexington, KY • On-site

$13.75 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Dayton Freight rating

8.9

Company rating: 8.9 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

3rd of 364 rated logistics

Job description

Overview
Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.
Responsibilities
  • Assist the Service Center Manager
  • Take and deliver messages for the Service Center Manager and Account Managers
  • Provide assistance to Drivers
  • Prepare bills of lading and delivery receipts
  • Maintain excellent communication with external and internal customers as well as interline companies

May be asked to assist with:
  • Payroll
  • Data entry
  • Freight reports
  • Driver collect reports
  • Billing and filling

Qualifications
  • Skillful in Microsoft Office Programs
  • Excellent keyboarding skills
  • Has worked in a fast paced environment and has excellent attention to detail
  • Experience with handling a high volume of phone calls
  • Exceptional communication and customer service skills

Benefits
  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Customized training program
  • Professional, positive and people-centered work environment
  • Modern facilities
  • Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
  • Paid holidays (8); paid vacation and personal days

Physical Demands
This position requires the ability to perform administrative and clerical tasks in an office and Service Center environment. Duties may include prolonged sitting, standing, walking, light lifting, reaching, and handling office materials or freight-related items, with occasional entry into dock or trailer areas as needed.
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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