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Service Center Inbound Calls Jobs in South Fulton, GA

Peachy Insurance

Inbound Sales Representative

Atlanta, GA · Remote

$42K - $45K/yr

Receiving regular training and coaching to sharpen your service skills * Taking inbound calls and resolving issues for our customers * Recommending additional products to cover policy gaps * Meeting ...

asburyauto

Service BDC Agent

Sandy Springs, GA

$15 - $19.75/hr

Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on ...

asburyauto

Service BDC Agent

Sandy Springs, GA

$15 - $19.75/hr

Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on ...

Georgia

Call Center Technician

Griffin, GA

$14.25 - $17.75/hr

Respond to inbound calls in a professional, courteous, and student-focused manner * Provide ... Strong customer service orientation with a commitment to student success Decision making and ...

asburyauto

Service BDC Team Lead

Sandy Springs, GA

... Center) Team Leads are tasked with managing large amounts of inbound/outbound calls and emails in a ... Partner with the service department to schedule vehicle service appointments * Contact and ...

asburyauto

Service BDC Team Lead

Sandy Springs, GA

... Center) Team Leads are tasked with managing large amounts of inbound/outbound calls and emails in a ... Partner with the service department to schedule vehicle service appointments * Contact and ...

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All JobsService Center Inbound Calls JobsService Center Inbound Calls Jobs in South Fulton, GA

Service Center Inbound Calls information

See South Fulton, GA salary details

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$24

How much do service center inbound calls jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for service center inbound calls in South Fulton, GA is $15.71, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service center inbound calls representative?

To thrive as a Service Center Inbound Calls representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is commonly required. Patience, professionalism, and a customer-focused attitude help individuals excel in managing diverse inquiries and resolving issues efficiently. These skills and qualities are crucial for delivering high-quality customer service and maintaining client satisfaction in a fast-paced environment.

What are some common challenges faced by service center inbound calls representatives, and how can they be managed?

Service Center Inbound Calls representatives often encounter high call volumes, handling a wide range of customer issues, and managing difficult or upset callers. Time management and maintaining composure under pressure are essential to ensure all customer inquiries are resolved efficiently and professionally. Many organizations provide ongoing training, support from supervisors, and knowledge bases to help representatives navigate challenges and deliver positive customer experiences. Building strong communication and problem-solving skills can also make daily tasks more manageable and rewarding.

What is the difference between Service Center Inbound Calls vs Customer Service Representative?

AspectService Center Inbound CallsCustomer Service Representative
Primary RoleHandle inbound calls related to technical support, product inquiries, or service issuesAssist customers with inquiries, complaints, and account information across various industries
Work EnvironmentCall centers, technical support centers, or customer service departmentsCall centers, retail, or office settings
Required SkillsCommunication, problem-solving, technical knowledgeCommunication, problem-solving, interpersonal skills
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, communication skills training

Both roles involve assisting customers via phone, but Service Center Inbound Calls typically focus on technical or product-specific support, while Customer Service Representatives handle a broader range of customer inquiries across various industries.

What is a service center inbound calls representative?

Service Center Inbound Calls refer to telephone calls received by a customer service center from clients or customers seeking assistance. Agents handling inbound calls typically help with inquiries, technical support, order processing, billing questions, or resolving issues. These calls are essential for maintaining customer satisfaction and ensuring that concerns are addressed promptly. The primary goal is to provide accurate information and effective solutions to callers' needs.
What job categories do people searching Service Center Inbound Calls jobs in South Fulton, GA look for? The top searched job categories for Service Center Inbound Calls jobs in South Fulton, GA are:
What cities near South Fulton, GA are hiring for Service Center Inbound Calls jobs? Cities near South Fulton, GA with the most Service Center Inbound Calls job openings:
Service Center Inbound Calls jobs near you

Inbound Sales Representative

LDR Site Services

Atlanta, GA • Remote

$26/hr

Full-time

Re-posted 22 days ago

Job description

About UsDo you enjoy working in a people first remote environment where employees are treated with respect and provided opportunities to develop professionally? At LDR Site Services, we know that having an engaged workforce is key to our success. We have grown rapidly over the past several years and are seeking the best people to help us continue to scale-up in our next exciting phase of growth!LDR Site Services was founded in 2010 and offers its customers a single point of coordination for equipment rental and related waste hauling services to site-based projects across the US supporting multiple industries with varying needs including environmental, emergency response, facilities maintenance, retail, government construction and other commercial markets. As a leader in our field, we have a national network of suppliers throughout the country.job summaryAs an Inbound Sales Representative, leveraging your strong sales orientation, you will be generating revenue by creating new leads, new accounts and also assisting with current customer accounts.ResponsibilitiesThe successful candidate will:Answer Inbound Calls following LDR script guidelinesQualifying lead potential by asking discovery questionsQuoting clients based on needsTaking new sales requests and creating customer orders / accountsTaking new leads from current customers and converting them into new ordersUse strong decision making and communication skills to identify the revenue generating potential of a lead, and if needed, refer the lead to other departments specializing in those types of accountsAble to work within a customer driven environment Utilize LDR pricing tools to maximize conversion rateSell to new prospects through incoming callsUnderstand customers' needs and requirements Solidify and close deals to achieve sales goals by building rapport, adding value, and providing exceptional products to customersUtilize Salesforce/CRM software to input and track customer data informationEnsure that assigned accounts are properly serviced and receive top quality attention and assistancePerform other duties as assignedRequirementsThe ideal candidate will possess the following experience, skills, and qualifications:1+ years of proven inside sales experience with excellent phone presentation skillsA strong sales mindset and revenue generating orientationAbility to assess the revenue generating potential of a lead, and if needed, refer the lead to other departments specializing in those types of accountsResiliency in dealing with changing circumstances and/or potential client rejection Able to work within a customer driven environment Able to work in a fast-paced, self-directed environmentAbility to multi-task, prioritize, and manage time effectively Highly energetic, self-starter, great attention to detail, and highly organizedPositive attitude Highly motivatedSuperior verbal and written communication skills; excellent interpersonal skillsSolid technical/computer aptitude - including ability to work on multi-screen systemsEducational Requirements:Bachelor's degree preferred but not requiredAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.