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Service Center Inbound Calls Jobs in Arab, AL (NOW HIRING)

Liveops

Remote Customer Service Agent

Huntsville, AL · Remote

$15.25 - $20.50/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Liveops

Remote Customer Service Agent

Madison, AL · Remote

$14 - $18.50/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Liveops

Remote Customer Service Agent

Decatur, AL · Remote

$14.50 - $19.50/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Southeastern Freight Lines

Management Trainee

Madison, AL · On-site

$50K - $60K/yr

... and Service Center associates in the completion of various aspects of the training program daily. Accompany and observe an Account Manager during customer sales calls. Accompany drivers on local ...

Everstory Partners

Sales Counselor

Huntsville, AL · On-site

$45K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Sales Counselor assists families with funeral selections and attends services. * Leads are generated through a combination of walk-ins, inbound calls and proactive lead generation and prospecting.

Southeastern Freight Lines

Management Trainee

Madison, AL · On-site

$50K - $60K/yr

... and Service Center associates in the completion of various aspects of the training program daily. Accompany and observe an Account Manager during customer sales calls. Accompany drivers on local ...

Everstory Partners

Sales Counselor

Huntsville, AL · On-site

$45K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Sales Counselor assists families with funeral selections and attends services. * Leads are generated through a combination of walk-ins, inbound calls and proactive lead generation and prospecting.

Southeastern Freight Lines

Management Trainee

Madison, AL · On-site

$50K - $60K/yr

... and Service Center associates in the completion of various aspects of the training program daily. Accompany and observe an Account Manager during customer sales calls. Accompany drivers on local ...

Everstory Partners

Sales Counselor

Huntsville, AL · On-site

$45K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Sales Counselor assists families with funeral selections and attends services. * Leads are generated through a combination of walk-ins, inbound calls and proactive lead generation and prospecting.

Morgan Stanley

Client Service Associate

Huntsville, AL · On-site

$14.25 - $19.75/hr

Answering inbound phone calls or making outbound calls (e.g., scheduling follow-up calls with FAs ... Business Service Officer WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise ...

Morgan Stanley

Client Service Associate

Huntsville, AL

$14.25 - $19.75/hr

Answering inbound phone calls or making outbound calls (e.g., scheduling follow-up calls with FAs ... Business Service Officer WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise ...

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Service Center Inbound Calls information

See Arab, AL salary details

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How much do service center inbound calls jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for service center inbound calls in Arab, AL is $15.00, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $16.54 per hour, depending on experience, location, and employer.

What is a service center inbound calls representative?

Service Center Inbound Calls refer to telephone calls received by a customer service center from clients or customers seeking assistance. Agents handling inbound calls typically help with inquiries, technical support, order processing, billing questions, or resolving issues. These calls are essential for maintaining customer satisfaction and ensuring that concerns are addressed promptly. The primary goal is to provide accurate information and effective solutions to callers' needs.

What are the key skills and qualifications needed to thrive as a service center inbound calls representative?

To thrive as a Service Center Inbound Calls representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is commonly required. Patience, professionalism, and a customer-focused attitude help individuals excel in managing diverse inquiries and resolving issues efficiently. These skills and qualities are crucial for delivering high-quality customer service and maintaining client satisfaction in a fast-paced environment.

What are some common challenges faced by service center inbound calls representatives, and how can they be managed?

Service Center Inbound Calls representatives often encounter high call volumes, handling a wide range of customer issues, and managing difficult or upset callers. Time management and maintaining composure under pressure are essential to ensure all customer inquiries are resolved efficiently and professionally. Many organizations provide ongoing training, support from supervisors, and knowledge bases to help representatives navigate challenges and deliver positive customer experiences. Building strong communication and problem-solving skills can also make daily tasks more manageable and rewarding.

What is the difference between Service Center Inbound Calls vs Customer Service Representative?

AspectService Center Inbound CallsCustomer Service Representative
Primary RoleHandle inbound calls related to technical support, product inquiries, or service issuesAssist customers with inquiries, complaints, and account information across various industries
Work EnvironmentCall centers, technical support centers, or customer service departmentsCall centers, retail, or office settings
Required SkillsCommunication, problem-solving, technical knowledgeCommunication, problem-solving, interpersonal skills
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, communication skills training

Both roles involve assisting customers via phone, but Service Center Inbound Calls typically focus on technical or product-specific support, while Customer Service Representatives handle a broader range of customer inquiries across various industries.

What cities near Arab, AL are hiring for Service Center Inbound Calls jobs?

Cities near Arab, AL with the most Service Center Inbound Calls job openings:

Service Center Inbound Calls jobs near you

Therapy Call Center Specialist

Huntsville Hospital Health System

Huntsville, AL

$16.50 - $20.75/hr

Full-time

Re-posted 10 days ago

Huntsville Hospital Health System rating

6.1

Company rating: 6.1 out of 10

Based on 207 frontline employees who took The Breakroom Quiz

727th of 887 rated healthcare providers

Job description

The Orthopaedic Center is looking for a highly motivated Call Center Specialist. This opening is a full-time position averaging 40 hours per week. The Call Center Specialist will answer a high volume of incoming phone calls to the call center in a timely manner. Ability to communicate professionally, both oral and written for clear, legible messages. Pleasant, friendly demeanor with the ability to communicate effectively with patients and all incoming/outcoming callers. Direct calls appropriately by transferring and/or taking detailed messages. Schedule appointments according to physician profiles. Some insurance/billing. Assist with any other task assigned. The Call Center Specialist must be able to communicate effectively with patients, TOC physicians and staff.


Education required: HS/GED

Experience: Multi-lined phone experience preferred. Customer Service Representative experience preferred. Some insurance/billing experience preferred

Additional Skills/Abilities:

  • Ability to work under pressure, multitask and meet deadlines
  • Outstanding organizational and writing skills
  • Ability to speak clearly and concisely
  • Independent, self-starting and highly motivated
  • Proven positive, "teamwork" attitude in work history

At The Orthopaedic Center, we are proud to be the region’s leading orthopaedic group, dedicated to delivering exceptional patient care. As our team continues to grow, we are seeking motivated professionals who are passionate about excellence, collaboration, and making a difference in the lives of our patients. Join our dynamic and expanding organization and become part of a team committed to outstanding orthopaedic care.

What Huntsville Hospital Health System employees say

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