Be Seen First
Lowell, MA · On-site
$80K - $250K/yr
With a commitment to exceptional service and unmatched coverage options, we pride ourselves on ... There is no cold calling involved; all calls are inbound. We specialize in assisting clients with ...
Quick apply
Be Seen First
Lowell, MA · On-site
$80K - $250K/yr
With a commitment to exceptional service and unmatched coverage options, we pride ourselves on ... There is no cold calling involved; all calls are inbound. We specialize in assisting clients with ...
Be Seen First
Burlington, MA · On-site
$80K - $250K/yr
With a commitment to exceptional service and unmatched coverage options, we pride ourselves on ... There is no cold calling involved; all calls are inbound. We specialize in assisting clients with ...
Quick apply
Be Seen First
Burlington, MA · On-site
$80K - $250K/yr
With a commitment to exceptional service and unmatched coverage options, we pride ourselves on ... There is no cold calling involved; all calls are inbound. We specialize in assisting clients with ...
Natick, MA · On-site
$45K - $50K/yr
Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on ...
Natick, MA · On-site
$45K - $50K/yr
Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on ...
Natick, MA · On-site
$45K - $50K/yr
Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on ...
Natick, MA · On-site
$45K - $50K/yr
Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on ...
Natick, MA · On-site
$45K - $50K/yr
Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on ...
Natick, MA · On-site
$45K - $50K/yr
Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on ...
Natick, MA · On-site
$45K - $50K/yr
Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on ...
Natick, MA · On-site
$45K - $50K/yr
Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on ...
Canton, MA · Remote
$22/hr
Under the general direction of the Service Center Supervisor, the Member Services Advocate provides ... Inbound Call Management- Handle inbound calls from members with professionalism and attentiveness ...
Quick apply
Canton, MA · Remote
$22/hr
Under the general direction of the Service Center Supervisor, the Member Services Advocate provides ... Inbound Call Management- Handle inbound calls from members with professionalism and attentiveness ...
Natick, MA · On-site
$45K - $50K/yr
Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on ...
Natick, MA · On-site
$45K - $50K/yr
Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on ...
Natick, MA · On-site
$45K - $50K/yr
Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on ...
Natick, MA · On-site
$45K - $50K/yr
Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on ...
Danvers, MA · On-site
$18 - $23.75/hr
You'll handle inbound calls, schedule service, resolve issues, and ensure our clients feel supported, respected, and understood. We take customer service very seriously. We want people who thrive ...
Danvers, MA · On-site
$18 - $23.75/hr
You'll handle inbound calls, schedule service, resolve issues, and ensure our clients feel supported, respected, and understood. We take customer service very seriously. We want people who thrive ...
Danvers, MA · On-site
$18 - $23.75/hr
You'll handle inbound calls, schedule service, resolve issues, and ensure our clients feel supported, respected, and understood. We take customer service very seriously . We want people who thrive ...
Quick apply
Danvers, MA · On-site
$18 - $23.75/hr
You'll handle inbound calls, schedule service, resolve issues, and ensure our clients feel supported, respected, and understood. We take customer service very seriously . We want people who thrive ...
You'll handle inbound calls, schedule service, resolve issues, and ensure our clients feel supported, respected, and understood. We take customer service very seriously. We want people who thrive ...
You'll handle inbound calls, schedule service, resolve issues, and ensure our clients feel supported, respected, and understood. We take customer service very seriously. We want people who thrive ...
Danvers, MA · On-site
$18 - $23.75/hr
You'll handle inbound calls, schedule service, resolve issues, and ensure our clients feel supported, respected, and understood. We take customer service very seriously. We want people who thrive ...
Danvers, MA · On-site
$18 - $23.75/hr
You'll handle inbound calls, schedule service, resolve issues, and ensure our clients feel supported, respected, and understood. We take customer service very seriously. We want people who thrive ...
You'll handle inbound calls, schedule service, resolve issues, and ensure our clients feel supported, respected, and understood. We take customer service very seriously. We want people who thrive ...
You'll handle inbound calls, schedule service, resolve issues, and ensure our clients feel supported, respected, and understood. We take customer service very seriously. We want people who thrive ...
Danvers, MA · On-site
$18 - $23.75/hr
You'll handle inbound calls, schedule service, resolve issues, and ensure our clients feel supported, respected, and understood. We take customer service very seriously . We want people who thrive ...
Quick apply
Danvers, MA · On-site
$18 - $23.75/hr
You'll handle inbound calls, schedule service, resolve issues, and ensure our clients feel supported, respected, and understood. We take customer service very seriously . We want people who thrive ...
Danvers, MA · On-site
$18 - $23.75/hr
You'll handle inbound calls, schedule service, resolve issues, and ensure our clients feel supported, respected, and understood. We take customer service very seriously. We want people who thrive ...
Danvers, MA · On-site
$18 - $23.75/hr
You'll handle inbound calls, schedule service, resolve issues, and ensure our clients feel supported, respected, and understood. We take customer service very seriously. We want people who thrive ...
Brighton, MA · On-site
$25 - $26.25/hr
Position Summary The Contact Center Representative serves as the primary point of contact for ... Key Responsibilities Customer Service Operations * Respond to high-volume inbound calls from USFHP ...
Brighton, MA · On-site
$25 - $26.25/hr
Position Summary The Contact Center Representative serves as the primary point of contact for ... Key Responsibilities Customer Service Operations * Respond to high-volume inbound calls from USFHP ...
Brighton, MA · On-site
$19.25 - $25/hr
Contact Center Representative The Contact Center Representative serves as the primary point of ... service by handling inbound and outbound calls, resolving inquiries, and providing accurate ...
Brighton, MA · On-site
$19.25 - $25/hr
Contact Center Representative The Contact Center Representative serves as the primary point of ... service by handling inbound and outbound calls, resolving inquiries, and providing accurate ...
Boston, MA · On-site
$48K - $58K/yr
As a Service Center Associate, your main responsibility is to provide excellent service to our ... Must be able to handle a high volume of in-bound and out-bound calls within time standards while ...
Boston, MA · On-site
$48K - $58K/yr
As a Service Center Associate, your main responsibility is to provide excellent service to our ... Must be able to handle a high volume of in-bound and out-bound calls within time standards while ...
Pittsfield, MA · On-site
$18 - $22/hr
Prior experience in a call center or customer service environment. * Demonstrated ability to manage inbound calls in a detail-oriented and organized manner. * Experience supporting customers by phone ...
New
Quick apply
Pittsfield, MA · On-site
$18 - $22/hr
Prior experience in a call center or customer service environment. * Demonstrated ability to manage inbound calls in a detail-oriented and organized manner. * Experience supporting customers by phone ...
New
| Aspect | Service Center Inbound Calls | Customer Service Representative |
|---|---|---|
| Primary Role | Handle inbound calls related to technical support, product inquiries, or service issues | Assist customers with inquiries, complaints, and account information across various industries |
| Work Environment | Call centers, technical support centers, or customer service departments | Call centers, retail, or office settings |
| Required Skills | Communication, problem-solving, technical knowledge | Communication, problem-solving, interpersonal skills |
| Common Certifications | Customer service certifications, technical support training | Customer service certifications, communication skills training |
Both roles involve assisting customers via phone, but Service Center Inbound Calls typically focus on technical or product-specific support, while Customer Service Representatives handle a broader range of customer inquiries across various industries.
Cities in Massachusetts with the most Service Center Inbound Calls job openings:
$80K - $250K/yr
Full-time
Re-posted 8 days ago
**Job Title:** Inbound Life Insurance Sales Representative
**Location:** Nashua, NH (Must be able to commute to Nashua, NH)
**About Us:**
We are a leading provider of life insurance solutions dedicated to helping individuals protect what matters most to them. With a commitment to exceptional service and unmatched coverage options, we pride ourselves on delivering peace of mind to our clients and their families.
**Position Overview:**
We are seeking motivated and experienced individuals to join our team as Inbound Life Insurance Sales Representatives. This is a unique opportunity where you will assist customers in finding the right life insurance solutions tailored to their needs. There is no cold calling involved; all calls are inbound. We specialize in assisting clients with replacing their current policies with better options.
**Responsibilities:**
- Handle 12-17 inbound calls per day from prospective customers interested in life insurance products.
- Understand customer needs and recommend appropriate coverage options.
- Educate customers on various life insurance policies and benefits.
- Provide exceptional customer service throughout the sales process.
- Meet or exceed sales targets and performance goals.
- Be computer savvy to effectively navigate sales software and databases.
**Requirements:**
- Proven track record of success in sales is a plus.
- Ability to communicate effectively and build rapport with customers over the phone.
- Willingness to obtain necessary licenses and certifications (company will provide support).
- Clean background check.
- Willing to communicate to Nashua, NH.
- Computer savvy
-This is a long-term career offering abundant opportunities for growth, team-building, and increased income, not just a temporary job.
-Working hours are Monday to Thursday from 9 AM to 6 PM, and Friday from 9 AM to 4 PM. Most holidays are off, and there are no weekend shifts.
**Benefits:**
- This is a 1099 position/ Self Employed with the potential for uncapped earnings.
- First-year income potential ranges from $80,000 to $250,000 based on performance and sales achievements.
- On average, agents earn $9,500 per month, with top performers bringing in over $18,000.
- Competitive compensation package with the highest commission rates in the industry.
- Comprehensive training program and ongoing support.
- Opportunities for career advancement and professional development.
- The agency will cover the upfront licensing expenses for qualified candidates.
- Enjoy a fun and exciting work environment with an amazing culture and monthly team outings.
- Ongoing residual income
**How to Apply:**
If you are passionate about sales, have a knack for customer service, and are computer savvy, we want to hear from you! Please submit your resume and cover letter detailing your relevant experience and why you would be a great fit for this position.
**Note:** Only candidates who meet the requirements will be considered. We are an equal opportunity employer and value diversity in our workforce.
Welcome to our Nashua, NH-based life insurance brokerage, where we pride ourselves on providing a wide array of life insurance options from multiple carriers. Our mission is to offer personalized coverage solutions that cater to the unique needs of each client. With our extensive network of carriers, we ensure that our clients have access to the best policies available in the market. Our team is dedicated to guiding clients through the complexities of life insurance, offering expert advice and support every step of the way. Whether you're planning for your family's future, securing a loan, or protecting your business, we're here to help you find the perfect coverage. Join us and be a part of a dynamic team committed to making a positive impact in the lives of our clients.
