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Service Availability Analyst Jobs in Florida (NOW HIRING)

FTAI Aviation LLC

Analyst, Procurement

Miami, FL · On-site

... availability through effective vendor management and procurement processes. Because the Supply ... Maintain a robust supplier network for parts, equipment, and services; support vendor qualification ...

blueStone

Cyber Security Analyst

Boca Raton, FL · On-site

The Cyber Security Analyst is responsible for identifying risks to the confidentiality, integrity, and availability of our clients products and services, while maintaining compliance with applicable ...

FTAI Aviation LLC

Analyst, Repair

Miami, FL · On-site

... serviceable condition on time and at target cost. This role serves as a central point of contact ... affect parts availability. Because the Supply Chain organization encompasses both Repairs and ...

MUFG Bank, Ltd.

Service Desk Data Analyst

Tampa, FL · On-site

$19.25 - $26.50/hr

The Service Desk Data Analyst is a critical role within our IT Service Management (ITSM) operation ... availability and capability of support tools, recommendations for and implementation of ...

Florida Jobs

GENERAL SERVICES ANALYST

Tallahassee, FL · On-site

$45K - $49K/yr

... availability, location, distribution, structure, and pricing of commodities and services for the ... analyzing, developing and preparing supporting documentation for single source, exceptional ...

Modern Canna Laboratories

LCMS Analyst

Lakeland, FL · On-site

The availability to work flexible schedules when required * Excellent written and verbal ... and efficient testing services, delivered with a sense of compassion, integrity, and moral ...

Modern Canna Laboratories

LCMS Analyst

Lakeland, FL · On-site

The availability to work flexible schedules when required * Excellent written and verbal ... and efficient testing services, delivered with a sense of compassion, integrity, and moral ...

RXinsider LTD.

Senior Analyst, NOC

Orlando, FL · On-site

Experience with web services and APIs, including diagnosing availability and performance issues ... Analytical Thinking * Investigates systems with depth -- not just resolving alerts but ...

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Service Availability Analyst information

What is a service availability analyst?

Service Availability Analysts are IT professionals responsible for ensuring that critical IT services and systems remain operational and available to users. They monitor system performance, identify potential issues, and coordinate responses to incidents to minimize downtime. Their work often includes analyzing service disruptions, implementing preventive measures, and collaborating with technical and business teams to maintain high service levels. Service Availability Analysts play a key role in maintaining business continuity and supporting organizational objectives.

How does a service availability analyst typically collaborate with other IT teams to resolve incidents and maintain system uptime?

Service Availability Analysts work closely with various IT teams, such as Network Operations, Infrastructure, and Application Support, to quickly identify and address incidents impacting system availability. They often coordinate incident response efforts, facilitate communication between technical teams, and provide detailed analysis to help pinpoint root causes. Regularly, they participate in post-incident reviews and contribute to the development of proactive measures that prevent future outages. This collaborative approach is essential for maintaining high service levels and ensuring that critical business systems remain operational.

What are the key skills and qualifications needed to thrive as a service availability analyst, and why are they important?

To thrive as a Service Availability Analyst, you need a strong background in IT service management, problem-solving, and incident analysis, often supported by a degree in computer science or a related field. Familiarity with monitoring tools (like SolarWinds or Nagios), ITIL certifications, and ticketing systems such as ServiceNow is highly beneficial. Excellent communication, analytical thinking, and the ability to work under pressure distinguish top performers in this role. These skills ensure rapid identification and resolution of service issues, minimizing downtime and maintaining business continuity.

What is the difference between Service Availability Analyst vs Network Operations Analyst?

AspectService Availability AnalystNetwork Operations Analyst
Required CredentialsBachelor's in IT, Computer Science, or related; certifications like ITIL or Network+Bachelor's in IT, Computer Science, or related; certifications like CCNA or Network+
Work EnvironmentIT departments, service providers, data centersNetwork operations centers, telecom companies, ISPs
Employer & Industry UsageTelecom, IT services, cloud providersTelecom, internet service providers, large enterprises
Common Search & ComparisonYesYes

The Service Availability Analyst focuses on ensuring that IT services and systems are available and reliable, often working on incident management and service continuity. The Network Operations Analyst primarily monitors and manages network infrastructure, troubleshooting network issues. While both roles require similar certifications and work in related environments, the Service Availability Analyst emphasizes service uptime, whereas the Network Operations Analyst concentrates on network performance and stability.

What cities in Florida are hiring for Service Availability Analyst jobs?

Cities in Florida with the most Service Availability Analyst job openings:

Analyst, Procurement

Miami, FL • On-site

FTAI Aviation LLC
See more jobs at FTAI Aviation LLCexternal

Full-time

Posted 9 days ago

Job description

JOB OVERVIEW

The Procurement Analyst is responsible for the sourcing and purchasing of materials, parts, and services that support FTAI’s MRO/MRE operations, serving as the primary liaison between Supply Chain and Operations to proactively identify solutions for material shortages and indirect procurement challenges. This role participates in production and material management meetings, coordinates with internal and external stakeholders, and supports timely asset availability through effective vendor management and procurement processes. 

Because the Supply Chain organization encompasses both Procurement and Repairs, the Procurement Analyst is also expected to support repair projects and other ad hoc initiatives as business needs shift, working alongside Repair Analysts to protect continuity of parts availability. Key objectives include increased asset utilization, inventory optimization, and improved financial performance. The Analyst leverages inventory management tools and data insights to recommend solutions and drive efficiency across the supply chain.


Responsibilities:

Procurement (primary focus)

  • Develop and execute purchasing strategies to acquire materials, parts, and commodities at or below market levels. 
  • Research product options, perform price comparisons, and assess purchase timing to optimize cost and lead time. 
  • Maintain a robust supplier network for parts, equipment, and services; support vendor qualification, performance monitoring, and issue resolution. 
  • Serve as the primary liaison between Supply Chain and MRO/MRE Operations on material shortages and indirect procurement needs. 
  • Support inventory management and maintainappropriate Min/Max levels aligned with MRE Operations. 
  • Conduct cost-benefit and risk assessments to evaluate sourcing decisions and supply chain projects.
  • Stay informed about market supply trends, pricing, and lead-time conditions, and communicate potential impacts to stakeholders. 
  • Align and execute global supply chain initiatives in support of business targets. 
  • Collaborate with leadership to develop and implement both tactical and strategic sourcing plans.

Repairs and Ad Hoc Supply Chain Support

  • Support repair projects as assigned, including creating and managing Repair Orders and coordinating repair activity with vendors and internal stakeholders. 
  • Maintain accurate records of repair orders, turnaround time (TAT), and cost estimates; monitor progress and escalate delays as needed. 
  • Track and analyze repair costs to support accurate billing and cost control. 
  • Partner with Repair Analysts to evaluate buy-versus-repair options and identify the most cost-effective, timely path to parts availability. 
  • Provide coverage and surge support across the Supply Chain organization during peak workload, absences, or special projects. 
  • Complete other ad hoc assignments, reporting, and analysis in support of Supply Chain objectives. 
  • Contribute to continuous improvement initiatives in supply chain systems, processes, workflows, and documentation.

Qualifications:

  • Associate's or Bachelor's degree in Supply Chain, Business, Finance, or related field.
  • 2+ years of relevant professional experience in procurement, purchasing, supply chain, or repair coordination. 
  • Understanding of supply chain concepts, methodologies, and best practices.
  • Proficiency in Microsoft Office Suite, including strong Excel skills for analysis and reporting.
  • Strong organizational and time-management skills with attention to detail. 
  • Customer-focused and adept at problem-solving with a proactive mindset. 
  • Excellent communication skills, both written and verbal. 
  • Ability to work independently and manage multiple priorities in a dynamic environment. 
  • Legally authorized to work in the U.S. 
  • Fluent in English (written and verbal).

Preferred Qualifications:

  • Experience in aviation, aerospace, or another regulated technical environment. 
  • Experience using Quantum. 
  • Experience working with vendors and service providers in a repair-focused environment. 
  • Familiarity with repair processes, parts sourcing, and typical associated documentation. 
  • Ability to navigate and interpret technical manuals. 
  • Strong creative thinking and problem-solving abilities. 
  • Skilled at building relationships across all organizational levels in both formal and informal settings. 
  • Comfortable working in a global, matrixed organization. 
  • Capable of managing multiple tasks, prioritizing effectively, and maintaining professionalism under pressure.

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