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Service Assurance Manager Jobs in Oregon (NOW HIRING)

All team members are expected to excel in Relationships, Communication, Quality Service ... Manage a variety of complex assurance projects, including audits, reviews, and agreed-upon ...

All team members are expected to excel in Relationships, Communication, Quality Service ... Manage a variety of complex assurance projects, including audits, reviews, and agreed-upon ...

It is OMIC's expectation that each employee will offer their services wherever and whenever necessary to ensure the success of the Company. MISSION OF THE ROLE: Quality Assurance Manager verifies the ...

Quality Assurance Manager A high-volume food manufacturer is hiring a QA / Technical Services Manager for its Oregon and Oxnard plant. Confidential search -- Talent ACQ is representing the client ...

$82K - $103K/yr

Food Safety & Quality Assurance Manager Job Location: Portland-USA-97218 Work Location Type: On ... service experiences every year across 43 sites throughout the United States. Built on a legacy of ...

Let us introduce ourselves Join Tree Top as our Full-Time QA/Technical Services Manager and play a pivotal role in ensuring the excellence of our food products. This onsite position in Woodburn ...

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Showing results 1-20

Service Assurance Manager information

See Oregon salary details

$65K

$130.1K

$167.6K

How much do service assurance manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for service assurance manager in Oregon is $130,053.00, according to ZipRecruiter salary data. Most workers in this role earn between $117,900.00 and $142,200.00 per year, depending on experience, location, and employer.

What is a service assurance manager?

A Service Assurance Manager is a professional responsible for ensuring that IT services meet established quality standards and are delivered reliably to customers. They oversee the monitoring, management, and improvement of service performance, quickly addressing issues to minimize downtime and disruptions. Their role often involves coordinating between technical teams, analyzing performance metrics, implementing process improvements, and ensuring compliance with service level agreements (SLAs). They play a key role in customer satisfaction and operational efficiency within an organization.

What are the key skills and qualifications needed to thrive as a service assurance manager?

To thrive as a Service Assurance Manager, you need in-depth knowledge of IT service management (ITSM), incident/problem management, and a relevant degree, often supported by ITIL certification. Familiarity with ITSM tools such as ServiceNow, BMC Remedy, and monitoring platforms is typically required. Strong analytical thinking, stakeholder communication, and leadership skills help drive service quality and coordinate cross-functional teams. These competencies ensure uninterrupted service delivery, rapid incident resolution, and high customer satisfaction in complex IT environments.

How does a service assurance manager typically collaborate with other departments to resolve service issues?

A Service Assurance Manager regularly works with cross-functional teams such as IT operations, customer support, and network engineering to quickly identify and resolve service disruptions. This collaboration often involves leading incident review meetings, coordinating root cause analysis, and facilitating communication between technical and non-technical stakeholders. By fostering strong interdepartmental relationships, the Service Assurance Manager ensures that incidents are addressed efficiently and that service restoration is prioritized, ultimately improving customer satisfaction and minimizing downtime.

What is the difference between Service Assurance Manager vs Network Operations Center (NOC) Technician?

AspectService Assurance ManagerNetwork Operations Center (NOC) Technician
CredentialsTypically requires a bachelor's degree in IT, telecommunications, or related field; certifications like Cisco CCNA or Network+ are common.Often requires a high school diploma or associate degree; certifications like CompTIA Network+ or Cisco CCNA are beneficial.
Work EnvironmentOversees service quality, manages teams, and coordinates with technical staff in office or remote settings.Monitors network systems, troubleshoots issues, and works in a control room or data center environment.
Employer & Industry UsageFound in telecom, IT service providers, and large enterprise companies.Common in telecom, internet service providers, and data centers.

The Service Assurance Manager focuses on ensuring overall service quality, managing teams, and strategic planning, while the Network Operations Center Technician handles real-time network monitoring and troubleshooting. Both roles are essential in maintaining network reliability but differ in scope and responsibilities.

What are popular job titles related to Service Assurance Manager jobs in Oregon?

For Service Assurance Manager jobs in Oregon, the most frequently searched job titles are:

What cities in Oregon are hiring for Service Assurance Manager jobs?

Cities in Oregon with the most Service Assurance Manager job openings:

Infographic showing various Service Assurance Manager job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $130,053 per year, or $62.5 per hour.

$110K - $143K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago


Job description

Our Firm
Sorren is a top 50 national advisory firm that blends deep expertise with a human-first approach. We don't just work with numbers-we work with people, building lasting relationships and delivering strategic solutions in accounting, assurance, tax, advisory, and private client services.

At Sorren, we believe that success is a shared journey. Our culture fosters collaboration, innovation, and professional growth, ensuring that every team member has the support and opportunities they need to thrive. We offer a high-performing yet balanced work environment where career development and personal well-being go hand in hand.

We're committed to helping you grow, whether that means advancing your career, expanding your expertise, or achieving a fulfilling work-life balance. Because at Sorren, your success is our success.

Your Journey
Our team members support the firm by delivering timely, accurate work and maintaining clear communication. They take ownership of their development, seek feedback, and build strong relationships. By managing responsibilities effectively and aligning their efforts with firm values, they establish a foundation for long-term success and growth. All team members are expected to excel in Relationships, Communication, Quality Service, Operational Excellence, and Innovation & Growth, contributing to the firm's success through collaboration, exceptional service, and continuous growth.

Position Summary:

Your Impact (Essential Duties):
Manage a variety of complex assurance projects, including audits, reviews, and agreed-upon procedures
Apply expertise in GAAP, GAAS, and other financial reporting frameworks to evaluate audit risks and guide strategy
Plan engagements by managing budgets, staffing, and scope of work, revising programs as necessary
Supervise, train, and mentor team members, providing constructive feedback to ensure growth and performance
Monitor project completion to ensure team productivity, profitability, and adherence to audit objectives
Review workpapers, financial statements, and audit programs for accuracy, completeness, and compliance
Assess findings, classify control deficiencies, and prepare management and governance letters for clients
Prepare proposals for new assurance work, setting realistic and profitable fee structures
Communicate effectively with clients and team members to address project statuses and audit issues
Foster and develop meaningful client relationships to ensure expectations are clearly defined and met
Participate in professional development through training sessions and independent learning opportunities
Demonstrate strong time management skills to prioritize engagements and meet deadlines
Perform other duties and display flexibility to take on a variety of responsibilities assigned by firm leadership
Meet annual billable hour and other targets to fulfill individual and team performance and overall firm productivity
Your Background:
5-10 years of experience in assurance-related work
CPA license or eligible
Bachelor's degree in accounting or a related field
Expertise in audit standards, procedures, and financial reporting frameworks
Ability to manage complex engagements and align with firm goals
Proficiency in audit software and related tools
Strong leadership and communication skills to mentor team members and collaborate with clients
Excellent organizational skills to handle multiple engagements effectively
High attention to detail and accuracy in financial analysis and reporting
Analytical thinking to address complex audit and accounting issues
Full-time commitment and flexibility to work beyond regular hours to meet team deadlines

California compensation range for this role is $110,000 - $143,000.

Colorado compensation range for this role is $110,000 - $143,000.

Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location. Discretionary incentive compensation is based on firm, group, and individual performance.

Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of the jobSorren is an equal opportunity employer

Why Choose Us?

At Sorren, we're invested in your growth-both personally and professionally. We'll support you as you advance in your career while also giving you the flexibility to enjoy life outside of work. We believe balance fuels success, and we've designed our culture and benefits to reflect that.

What We Offer*:

  • Generous paid time off

  • Comprehensive medical, dental, and vision coverage, plus life and disability insurance

  • 401(k) retirement savings plan

  • Paid holidays, including a firmwide winter break (December 24 - January 1)

  • Paid parental leave (available after one year of service)

  • Mentorship and career development programs

  • CPA exam support to help you succeed on the path to licensure

  • Firm-sponsored events and spontaneous team activities

  • Celebrations to mark milestones like the end of busy season and the holidays

*Benefits are available to full-time employees regularly scheduled to work at least 30 hours per week.

2025 "Sorren" is the brand name under which Sorren CPAs, P.C. and Sorren, Inc. and its subsidiary entities provide professional services. Sorren CPAs P.C. and Sorren, Inc. and its subsidiary entities practice as an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations, and professional standards. Sorren CPAs P.C. is a licensed independent CPA firm that provides attest services to its clients, and Sorren, Inc. and its subsidiary entities provide tax and business consulting services to their clients. Sorren, Inc. and its subsidiary entities are not licensed CPA firms.