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Service Assistant Jobs in Thompson, CT (NOW HIRING)

Dairy Queen

Assistant Manager

Milford, MA · On-site

$20 - $24/hr

Looking for a responsible leader to support the day-to-day operations of the restaurant and upholding DQ's standards in quality product and customer service. Assistant Store Manager You are applying ...

Pirperis, Inc.

Assistant Manager

Milford, MA

$20 - $24/hr

Looking for a responsible leader to support the day-to-day operations of the restaurant and upholding DQ's standards in quality product and customer service. Assistant Store Manager You are applying ...

Sherwin-Williams

Customer Service Specialist

Attleboro, MA · On-site

$17.50 - $23/hr

Customer Service Specialists are tasked with achieving excellent customer service, while ... Load/unload delivery trucks * Assist in making deliveries, as needed * Maintain in-stock and ...

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Service Assistant information

See Thompson, CT salary details

$7

$16

$25

How much do service assistant jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for service assistant in Thompson, CT is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.28 per hour, depending on experience, location, and employer.

What is the difference between Service Assistant vs Customer Service Representative?

AspectService AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training in communication skills
Work EnvironmentRetail, hospitality, healthcare settingsCall centers, retail, service industries
Employer & Industry UsageHospitals, hotels, retail storesTelecom, retail, banking

Service Assistants typically work in physical environments assisting customers directly, often requiring on-the-job training. Customer Service Representatives usually work in call centers or office settings, focusing on communication via phone or online. Both roles aim to support customer needs but differ mainly in work environment and interaction style.

What is a service assistant?

A service assistant is a worker who supports customer service operations by assisting staff with tasks such as greeting customers, managing appointments, and maintaining the service area. They often work in retail, hospitality, or healthcare environments and may require good communication skills and basic knowledge of the industry tools or procedures.

What is the role of a service assistant?

A service assistant supports customer service operations by assisting clients, handling inquiries, and performing basic tasks such as setting up equipment or maintaining cleanliness. They often work in environments like retail, hospitality, or healthcare and may require good communication skills and a customer-focused attitude.

What cities near Thompson, CT are hiring for Service Assistant jobs?

Cities near Thompson, CT with the most Service Assistant job openings:

Service Assistant jobs near you
Infographic showing various Service Assistant job openings in Thompson, CT as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,343 per year, or $17 per hour.

Assistant Manager

Dairy Queen

Milford, MA • On-site

$20 - $24/hr

Full-time

Re-posted 22 days ago

Dairy Queen rating

5.3

Company rating: 5.3 out of 10

Based on 1,917 frontline employees who took The Breakroom Quiz

47th of 106 rated fast food restaurants

Job description

Looking for a candidate with growth potential in management. Willing to pay more with managerial experience, up to $20-$24. Looking for a responsible leader to support the day-to-day operations of the restaurant and upholding DQ's standards in quality product and customer service.
Assistant Store Manager
You are applying for a job with a franchisee of the Dairy Queen® system and not American Dairy Queen Corporation or International Dairy Queen, Inc. Franchisees are independent business owners. The franchisee of this restaurant will be your employer if you are hired and will make all hiring, wage, hour, and other employment-related decisions.'
We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen® brand and delivering exceptional customer (fan) service. Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans. If you are a management professional who is looking take on a fun and rewarding new challenge, join our team! Our commitment to your continued professional development makes this a great opportunity for you to build a career with us. If you want more out of your career, Dairy Queen is the right place!
Job Functions:
  • Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
  • Enthusiastically greet and welcome fans to the Dairy Queen brand
  • Strive to exceed fan expectations and deliver fan first service through timely and quality service
  • Meet or exceed Dairy Queen brand standards with competency in inventory and cash controls
  • Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant, setting each scheduled shift up for success
  • React to issues impacting the restaurant's profit & loss (P&L) to optimize sales and profit
  • Assist the General Manager with hiring, training, coaching, and developing Shift Leads and Crew Members to build a highly skilled and productive team
  • Create and maintain a positive, safe, clean, and inviting environment for fans and team members
  • Calmly solve fan concerns and embrace Dairy Queen's service recovery standards
  • Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members
  • May assist the GM in some assigned aspects of local store marketing activities and projects such as public and community relations programs, evaluating local competitors' store marketing, identifying and tracking changing consumer demands.
  • At all times exhibit a genuine passion for excellence
  • Perform other duties as assigned by management

Requirements:
  • Minimum 1-3 years of high volume restaurant leadership experience; previous quick service restaurant experience strongly preferred
  • High School diploma or equivalent
  • Proven track record of effectively managing COGS and labor
  • Strong knowledge and application of safe food handling practices
  • Must be ServSafe® certifiable
  • Work well under pressure packed situations while maintaining a great attitude
  • Comfortable standing for entire shift and able to lift 50 pounds
  • Ability to work in and out of different temperature ranges.
  • Must be highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment.
  • Exhibit good manners, proper personal hygiene, and promptness
  • Have fun and maintain a positive attitude at all times!

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