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Service Assistant Jobs in Reading, PA (NOW HIRING)

Monitor and manage the drive-in's food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service * Assist with preparation ...

Monitor and manage the drive-in's food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service * Assist with preparation ...

Monitor and manage the drive-in's food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service * Assist with preparation ...

Monitor and manage the drive-in's food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service * Assist with preparation ...

Monitor and manage the drive-in's food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service * Assist with preparation ...

Monitor and manage the drive-in's food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service * Assist with preparation ...

Host

Kutztown, PA · On-site

$12/hr

Answer phone calls professionally and handle inquiries regarding reservations, availability, and services. * Assist with private events, group bookings, and special seating needs. Presentation ...

Customer Service Specialist

Lebanon, PA · On-site

$16.75 - $22/hr

  • Medical

  • Retirement

Customer Service Specialists are tasked with achieving excellent customer service, while ... Load/unload delivery trucks * Assist in making deliveries, as needed * Maintain in-stock and ...

Customer Service Specialist

Lebanon, PA · On-site

$17/hr

  • Medical

  • Retirement

Customer Service Specialists are tasked with achieving excellent customer service, while ... Load/unload delivery trucks * Assist in making deliveries, as needed * Maintain in-stock and ...

Automotive Assistant & Service Managers

Birdsboro, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Automotive Assistant & Service Managers Put your career into high gear with Mavis Tires & Brakes at Discount Prices! We're looking for full-time Automotive Assistant and Service Managers to join Team ...

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Service Assistant information

See Reading, PA salary details

$7

$16

$24

How much do service assistant jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for service assistant in Reading, PA is $16.26, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $18.46 per hour, depending on experience, location, and employer.

What is the difference between Service Assistant vs Customer Service Representative?

AspectService AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training in communication skills
Work EnvironmentRetail, hospitality, healthcare settingsCall centers, retail, service industries
Employer & Industry UsageHospitals, hotels, retail storesTelecom, retail, banking

Service Assistants typically work in physical environments assisting customers directly, often requiring on-the-job training. Customer Service Representatives usually work in call centers or office settings, focusing on communication via phone or online. Both roles aim to support customer needs but differ mainly in work environment and interaction style.

What is a service assistant?

A service assistant is a worker who supports customer service operations by assisting staff with tasks such as greeting customers, managing appointments, and maintaining the service area. They often work in retail, hospitality, or healthcare environments and may require good communication skills and basic knowledge of the industry tools or procedures.

What is the role of a service assistant?

A service assistant supports customer service operations by assisting clients, handling inquiries, and performing basic tasks such as setting up equipment or maintaining cleanliness. They often work in environments like retail, hospitality, or healthcare and may require good communication skills and a customer-focused attitude.

What are the most commonly searched types of Service jobs in Reading, PA?

The most popular types of Service jobs in Reading, PA are:

What cities near Reading, PA are hiring for Service Assistant jobs?

Cities near Reading, PA with the most Service Assistant job openings:

Infographic showing various Service Assistant job openings in Reading, PA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,828 per year, or $16.3 per hour.

Assistant Manager

Sonic Drive-In

Ephrata, PA • On-site

Full-time

Re-posted 29 days ago


Sonic Drive-In rating

4.7

Company rating: 4.7 out of 10

Based on 1,625 frontline employees who took The Breakroom Quiz

81st of 106 rated fast food restaurants


Job description

Position: Assistant Manager
Immediate Supervisor: General Manager/Operating Partner
Status: Nonexempt
Position Summary: This position assists with the leading and managing of the drive-in's operations and employees during an assigned shift.
Essential Job Duties:
  • Train, manage, direct, coach, lead, and assign drive-in employees during shift
  • Lead and manage drive-in operations during shift to provide an optimal guest experience
  • Manage staffing levels during shift
  • Perform opening and/or closing duties
  • Handle and properly escalate guest issues/concerns during shift
  • Handle and properly escalate employee issues/concerns
  • Monitor and manage the drive-in's food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service
  • Assist with preparation and maintenance of drive-in records
  • Comply with and enforce all company policies, procedures, and operational standards
  • Ensure compliance with all applicable federal, state, and local laws
  • Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as necessary during shift to meet operational standards
  • Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards
  • Regular attendance

ADDITIONAL DUTIES:
  • Move and stock food product weighing up to 50 pounds
  • Perform other job-related duties as assigned or required

Time/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays
Qualifications and Job Requirements:
  • Experience
  • At least six months of restaurant management experience or one year of retail management experience
  • Experience running a restaurant shift without supervision
  • Knowledge/Skills
  • General restaurant or retail knowledge
  • Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.)
  • Knowledge of federal, state, and local health and safety laws and regulations
  • Basic computer, math, and reading skills
  • Effective verbal and written communication skills
  • Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions

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