ZipRecruiter

Log In

1

Service Assistant Jobs in Appleton, WI (NOW HIRING)

State of Wisconsin

Food Service Team Lead

Oshkosh, WI · On-site

$42K/yr

Independently leading multiple Food Service Assistants (FSAs). * Assigning, prioritizing, and monitoring the work of WMHI Cafeteria FSAs in the three WMHI cafeterias. * Assisting Food Service ...

Capital Senior Living

Culinary Services Assistant

Green Bay, WI · On-site

$13.50 - $16.75/hr

Sage - Improve call light response time and improvement to service and care * Microsoft Power BI ... Eligibility based on location Dining Services Assistant Responsibilities include: * Assists chefs ...

truenorth

Food Service Lead

Green Bay, WI · On-site

$15 - $20.75/hr

Greet and assist customers, providing food and product recommendations * Assist customers and provide product or service recommendations * Communicate customer feedback, concerns, and complaints to ...

True North

Food Service Lead

Green Bay, WI · On-site

$15 - $20.75/hr

Greet and assist customers, providing food and product recommendations * Assist customers and provide product or service recommendations * Communicate customer feedback, concerns, and complaints to ...

next page

Showing results 1-20

People also search for

All JobsService Assistant JobsService Assistant Jobs in Appleton, WI

Service Assistant information

See Appleton, WI salary details

$7

$16

$24

How much do service assistant jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for service assistant in Appleton, WI is $16.52, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Service Assistant vs Customer Service Representative?

AspectService AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training in communication skills
Work EnvironmentRetail, hospitality, healthcare settingsCall centers, retail, service industries
Employer & Industry UsageHospitals, hotels, retail storesTelecom, retail, banking

Service Assistants typically work in physical environments assisting customers directly, often requiring on-the-job training. Customer Service Representatives usually work in call centers or office settings, focusing on communication via phone or online. Both roles aim to support customer needs but differ mainly in work environment and interaction style.

What are the most commonly searched types of Service jobs in Appleton, WI? The most popular types of Service jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Service Assistant jobs? Cities near Appleton, WI with the most Service Assistant job openings:
Service Assistant jobs near you
Guest Services Assistant Department Manager PM

Guest Services Assistant Department Manager PM

Festival Foods

WI • On-site

Full-time

Dental, Vision, Retirement

Posted yesterday

Festival Foods rating

6.4

Company rating: 6.4 out of 10

Based on 270 frontline employees who took The Breakroom Quiz

35th of 114 rated grocery stores

Job description

Location : Name
Darboy
Position Type
Full-Time
Company Overview
ABOUT FESTIVAL FOODS:
We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.
At Festival, people are at the top of our list. You'll see it in everything from our daily interactions to how we treat our guests - even in our extensive associate benefits and programs.
Job Summary
Join our Festival Foods team as a Guest Services Assistant Manager - PM!
Job Title: Guest Services Assistant Department Manager-PM
Reports to: Guest Services Manager
At Festival Foods, we know that outstanding guest service starts with helpful associates. As a Guest Services Assistant Department Manager-PM, you'll help create a welcoming atmosphere where every guest feels valued. Whether you're supporting a busy checkout, mentoring your team, or ensuring smooth afternoon and evening operations, your leadership will make an impact. If you thrive in a fast-paced, hospitality-driven environment and love providing exceptional customer service that will "boomerang" guests back, this role is for you!
External Job Description
What You'll Do:
As a Guest Services Assistant Department Manager-PM at Festival Foods, your responsibilities will include:
  • Provide Helpful Service: Providing excellent guest service is at the heart of what we do. Whether it's a friendly greeting, answering questions or addressing guest concerns, you'll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.
  • Uphold Company Culture: Reinforce Festival Foods values throughout the store, ensuring an exceptional guest experience by leading the team during afternoon and evening shifts.
  • Drive Guest Service Excellence: Set clear performance expectations, guiding associates to deliver outstanding customer service daily.
  • Support Team Growth: Assist in the development and supervision of Guest Services associates, including facilitating Bagger training and fostering a productive, customer-focused environment.
  • Optimize Operations: Oversee department productivity and labor, aligning staffing levels to meet business needs and achieve target goals.
  • Ensure Safety & Compliance: Maintain loss prevention (asset protection) policies and enforce safety programs to create a secure work environment.
  • Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
  • Collaborate with the Team: Perform other duties as assigned.

What We're Looking For:
To succeed as a Festival Foods Guest Services Assistant Department Manager-PM you should have:
  • Relevant Experience: High school education or equivalent experience, with at least 1 year in grocery and 6 months in ag leadership role like Customer Service Representative.
  • Strong Decision-Making Skills: A solid understanding of customer service operations, with the ability to make timely and effective decisions.
  • Excellent Interpersonal Skills: Ability to communicate effectively with guests and associates while managing a diverse team in a fast-paced environment.
  • Organizational Skills: Strong organizational, oral, and written communication skills, with the capacity to lead, educate, and train others.
  • Safety Awareness: A thorough understanding of all safety policies, with the ability to apply on-the-job safety training to recognize and address safety hazards.

Physical Demands and Work Environment:
The physical demands and work environment described below is representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • The employee must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly.
  • This position requires the employee have the ability to have full range of upper body motion in order to occasionally lift product. Requires the ability to perform repetitive tasks for prolonged periods of time.
  • Working conditions consist primarily of a temperature-controlled environment. The ability to work outside assisting guests, monitoring associates and conditions for short periods of time is necessary.

Work Schedule:
The Guest Services Assistant Department Manager-PM is a full-time position. Your schedule will include, afternoons, night shifts, weekends, and holidays to meet the needs of our guests.
Front End
Benefits Overview
WHY YOU'LL LOVE IT HERE:
  • Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
  • Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
  • Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
  • Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
  • Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
  • Save for Your Future: Offering a 401(k), we're proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.
    At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.
    Location : Address
    W3195 Van Roy Rd
    Location : City
    Darboy
    Location : State/Province
    WI
    Location : Postal Code
    54915

    • What Festival Foods employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Festival Foods logo

    About Festival Foods

    Sourced by ZipRecruiter

    Festival Foods serves guests in 40 full-service, state-of-the-art supermarkets throughout Wisconsin. At Festival Foods, we're not simply selling groceries, we're on a mission! Every business decision we make is based on our "Boomerang Principle"--empowering our associates to make decisions and take actions that will "Bring the Customer Back". We are proud to be a family and employee-owned company.

    Industry

    Retail

    Company size

    5,001 - 10,000 Employees

    Headquarters location

    De Pere, WI, US

    Year founded

    1946

    View All Festival Foods Jobs

    Apply