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Service Area Team Leader Jobs (NOW HIRING)

Guest Service Team Leader /Part time / Evening and weekends availability required   Multiple ... designated area * Assist in the administration of ongoing Guest Service department training ...

Service Team Leader

Arvada, CO

$16.25 - $21.25/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Service Team Leader

Highlands Ranch, CO

$15.75 - $20.75/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Service Team Leader

Surprise, AZ · On-site

$14.75 - $19.25/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Service Team Leader

Lakewood, CO

$16 - $21/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Service Team Leader

Colorado Springs, CO · On-site

$15.75 - $20.75/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Service Team Leader

Longmont, CO

$15.75 - $20.75/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Service Team Leader

Littleton, CO · On-site

$16.25 - $21.50/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Service Team Leader

Arvada, CO · On-site

$16.50 - $21.50/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Service Team Leader

Colorado Springs, CO · On-site

$15.75 - $20.75/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Service Team Leader

Wheat Ridge, CO

$17 - $22.25/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Service Team Leader

Englewood, CO

$15.75 - $20.75/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Service Team Leader

Surprise, AZ

$14.75 - $19.25/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Service Team Leader

Castle Rock, CO

$16.75 - $22/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Service Team Leader

Littleton, CO · On-site

$16.25 - $21.25/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

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How much do service area team leader jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for service area team leader in the United States is $20.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.19 per hour, depending on experience, location, and employer.

What are Service Area Team Leaders?

Service Area Team Leaders are professionals responsible for managing a specific department or service area within an organization. They oversee daily operations, coordinate team activities, and ensure that service standards and goals are met. These leaders provide guidance and support to their team members, handle scheduling, and often serve as a point of contact between staff and upper management. Their role is crucial in maintaining efficient operations and delivering high-quality service to clients or customers.

How does a Service Area Team Leader typically balance administrative tasks with supporting frontline team members?

As a Service Area Team Leader, you'll often juggle administrative duties—such as scheduling, performance reporting, and compliance—with directly supporting and coaching your team. Successful leaders regularly check in with staff on the floor, help resolve escalated customer issues, and provide on-the-job training. Balancing these responsibilities requires strong time management and prioritization skills, as well as open communication to ensure both operational goals and team needs are met. Most organizations value leaders who are visible, approachable, and proactive in addressing both daily challenges and long-term improvements.

What are the key skills and qualifications needed to thrive as a Service Area Team Leader, and why are they important?

To thrive as a Service Area Team Leader, you need strong leadership abilities, organizational skills, and experience in the relevant industry, often supported by a degree or equivalent work experience. Familiarity with workflow management systems, scheduling software, and reporting tools is typically required. Excellent communication, problem-solving, and motivational skills help build team cohesion and resolve issues effectively. These competencies are crucial for ensuring efficient operations, high team performance, and exceptional service delivery.

What is the difference between Service Area Team Leader vs Service Coordinator?

AspectService Area Team LeaderService Coordinator
CredentialsRelevant certifications, experience in team managementCustomer service training, certifications often preferred
Work EnvironmentSupervises teams in service areas, fieldworkCoordinates services, interacts with clients and teams
Employer & Industry UsageUsed in service industries like healthcare, utilitiesCommon in healthcare, social services, customer support

The Service Area Team Leader and Service Coordinator roles both involve coordinating services, but the Team Leader typically supervises teams in the field and manages operations, while the Service Coordinator focuses on scheduling, client communication, and support tasks. Both roles require strong communication skills and relevant certifications, but differ mainly in scope and responsibilities.

What is a good salary for a team lead?

A Service Area Team Leader's salary typically ranges from $50,000 to $80,000 annually, depending on experience, location, and industry. Leadership skills, certifications, and the size of the team can influence compensation levels.
More about Service Area Team Leader jobs
What cities are hiring for Service Area Team Leader jobs? Cities with the most Service Area Team Leader job openings:
What states have the most Service Area Team Leader jobs? States with the most job openings for Service Area Team Leader jobs include:
What job categories do people searching Service Area Team Leader jobs look for? The top searched job categories for Service Area Team Leader jobs are:
Infographic showing various Service Area Team Leader job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 54% Full Time, 39% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $42,094 per year, or $20.2 per hour.
Team Leader

Part-time

Posted 14 days ago


Job description

Guest Service Team Leader /Part time / Evening and weekends availability required

  Multiple venue locations:

  • United Center
  • Rate Field

General Responsibilities:

Provide guests with a safe, comfortable, and enjoyable environment to view events at the United Center and Rate Field through knowledge of available guest services and facility familiarization. Provide supervision, support, and motivation to an event team of 20-25 Guest Service Representatives during events.

Demonstrated Skills:  

  • Ability to follow directions
  • Ability to give direction to team members in a clear and understandable manner
  • Ability multitask and make decisions using sound judgement
  • Consistent high level of customer service in a fast-paced environment
  • Approachable, friendly, and articulate
  • Self-motivator with a positive attitude
  • Ability to work effectively on a team
  • Ability to adhere to scheduling methods and procedures
  • Punctual, proactive, and accountable

Essential Duties: 

  • Promote family atmosphere, guest enjoyment and safety
  • Motivate and coach event staff to fulfill job responsibilities
  • Assist the manager on duty in the resolution of guest concerns
  • Knowledge of all venue amenities/services provided, the venue policies/procedures including evacuation
  • Knowledge of company policies and procedures
  • Communicate event and staff activity to manager on duty
  • Provide company reports and documents regarding incidents when necessary
  • Assign company equipment or keys when needed to employee for a designated area
  • Assist in the administration of ongoing Guest Service department training including AYS New Hire Orientation
  • Actively participation in company and facility incentive and reward programs
  • Actively promote company values, including equality, diversity, and inclusion
  • Miscellaneous operational (day of event) duties as directed

 Qualifications:

To perform the job successfully, the Team Leader must be able to perform each essential duty satisfactorily.

  • Must be 20 years of age or older
  • Must have a minimum of 2 years of supervisory experience
  • Must have a minimum of 4 years of direct customer service experience
  • Must have excellent leadership and team management skills
  • Must be energetic and willing to motivate event staff
  • Must be available to work evening and weekend hours. Report times typically start at 4:30pm on weekdays and any time on weekend days.
  • Must be able to stand and walk for a minimum of 5 hours
  • Ability to lift up to 25 lbs
  • Must be punctual and able to comply with attendance standards
  • Must be willing and able to comply with all grooming and uniform standards. Extreme hair color, extreme facial piercings, and facial or offensive tattoos are not allowed
  • Ability to work both locations (United Center & Guaranteed Rate Field)

Additional Information:

  • Starting Pay Rate = $20 per hour
  • Average hours will not exceed 20 hours per week
  • Average work hours will not exceed 1000 hours per calendar year 
  • The individual may be required to sit or walk up to 2/3 of the work shift 
  • The individual may also be required to use their hands, stoop, kneel or reach with their hands up to 1/3 of the work shift 
  • The individual may also be required to lift up to 10 pounds up to 2/3 of the work shift 
  • The physical demands described here are representative of those which must be met by a Team Member to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions