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Service Architect Jobs (NOW HIRING)

Accenture Federal Services

ServiceNow Architect

Springfield, VA · On-site

$74.50 - $93.75/hr

Industry experience as a ServiceNow developer or architect with superior group/team facilitation skills such as experience in client-facing roles, strategic advisory services, system implementations ...

Realtech Services

ServiceNow Architect

Charlotte, NC · On-site

$69.50 - $87.75/hr

Architect, design, configure, and implement ServiceNow modules including CMDB, SPM, SAM, APM/EA, Discovery, and Service Mapping. * Customize and extend platform capabilities utilizing scripting ...

Acuity INC

ServiceNow Architect

Reston, VA · On-site

$74.25 - $93.50/hr

Define the target ServiceNow platform architecture including service taxonomy, service catalog structure, CMDB design, and platform governance standards. * Design and guide implementation of CSDM ...

Kanak Elite Services Inc

ServiceNow Architect

Atlanta, GA · On-site

$68.50 - $86.25/hr

... IT Services LLC. I am reaching out to you regarding the following job opportunity. If you are ... SERVICENOW ARCHITECT LOCATION : LOCAL CANDIDATES TO ATLANTA, GA (ONSITE ROLE) DURATION: 6 MONTH ...

9th Way Insignia

ServiceNow Architect

Manhattan, NY · On-site

$98K - $120K/yr

9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative ... Professional Level Information The ServiceNow Architect aligns as an E3 position at 9th Way ...

9th Way Insignia

ServiceNow Architect

$98K - $120K/yr

9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative ... The ServiceNow Architect aligns as an E3 position at 9th Way Insignia. The position is a Senior ...

IT America Inc

ServiceNow Architect

Louisville, KY · On-site

$68.50 - $86.25/hr

ITOM (Discovery, Service Mapping, Event Management, CMDB) * ITAM (HAM and SAM) * Own CMDB architecture, data models, relationships, and data quality governance * Build and maintain Business Rules ...

9th Way Insignia

OR

$71.25 - $89.75/hr

Team (Project) Introduction The Service Management Platform (SMP) Management Support Services ... The ServiceNow Architect aligns as an E3 position at 9th Way Insignia. The position is a Senior ...

Esolvit Inc

Enterprise Architect

Austin, TX · On-site

$68.50 - $88.25/hr

... services. Esolvit's objective is to integrate People, Process, Technology and Training. With our ... Architect-level knowledge of DARPA Nexus 7, MEMEX portfolio and XDATA programs 2 Years of Skills in ...

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Service Architect information

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How much do service architect jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for service architect in the United States is $77.92, according to ZipRecruiter salary data. Most workers in this role earn between $68.51 and $86.30 per hour, depending on experience, location, and employer.

How does a Service Architect typically collaborate with cross-functional teams during the service design process?

A Service Architect works closely with stakeholders from various departments such as IT, business operations, and customer support to ensure that service solutions align with organizational goals and customer needs. This collaboration often involves facilitating workshops, gathering requirements, and integrating feedback from different teams to design scalable, reliable services. Regular communication and documentation are essential, as the Service Architect must bridge technical and non-technical perspectives to achieve consensus and deliver effective service solutions.

What are the key skills and qualifications needed to thrive as a Service Architect, and why are they important?

To thrive as a Service Architect, you need a solid understanding of IT service management principles, systems integration, and solution design, usually backed by a relevant degree and experience in IT architecture. Familiarity with frameworks such as ITIL, cloud platforms (like AWS or Azure), and enterprise architecture tools is commonly required. Strong communication, stakeholder management, and analytical thinking are important soft skills for translating business needs into effective service solutions. These skills ensure that services are designed to be scalable, reliable, and aligned with organizational goals, supporting long-term business success.

What is a Service Architect?

A Service Architect is a professional responsible for designing and structuring IT services within an organization. They ensure that services are aligned with business goals, scalable, and meet quality standards. Service Architects work closely with stakeholders to define service requirements, create service models, and oversee the implementation of new or improved services. Their role is critical in ensuring that IT services are efficient, reliable, and able to support the organization's objectives.
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Service Architect jobs near you
ServiceNow Architect

ServiceNow Architect

Accenture Federal Services

Springfield, VA • On-site

$74.50 - $93.75/hr

Other

Posted 26 days ago

Accenture Federal Services rating

8.4

Company rating: 8.4 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

46th of 425 rated business services

Job description

The Work:

As a ServiceNow Architect, you will play a crucial role in designing, developing, and implementing robust and scalable ServiceNow solutions. Your primary responsibilities will include translating business requirements into technical blueprints, overseeing integrations with other systems, and ensuring the platform's integrity, security, and optimal performance. To excel in this role, you must possess a deep understanding of the ServiceNow platform, including ITSM, ITOM, HRSD, and CSM, as well as strong scripting and development skills in JavaScript for client-side and server-side development. 

Here's what you need:

  • 5 years of ServiceNow experience with any of the following: ServiceNow Platform Depth (ITSM, ITOM, HRSD, CSM) Scripting & Development in JavaScript for client-side and server-side development Integrations with other systems using REST, SOAP, SAML, LDAP, JDBC, and web services Database & Architecture knowledge (RDBMS design, CMDBs, network, and application architecture) Cloud Technologies DevOps & CI/CD
  • Industry experience as a ServiceNow developer or architect with superior group/team facilitation skills such as experience in client-facing roles, strategic advisory services, system implementations, business process definition, gap analysis, maturity assessments and recommendations for clients in the public and private sectors. 

Bonus Points if you have:

  • Advanced Degree
  • 10+ years of industry experience
  • ServiceNow Technical Architect certification is preferred
  • Certified Master Architect (CMA)
  • Ability to enter client environment and provide recommendations after assessing the requirements and the current state
  • Demonstrated experience managing the expectations of high-profile clients and building a reputation of trust
  • Possess strong oral and written communication, presentation skills, project management, and mentoring skills

Clearance: 

  • US Citizenship required
  • Must have an active TS/SCI federal security clearance

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