ZipRecruiter

Log In

1

Service Advisor Jobs in Wichita, KS (NOW HIRING)

CWI

Service Advisor

Wichita, KS · On-site

$50K - $75K/yr

Service Advisor Camping World is seeking a Service Advisor to join our growing team. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services ...

CWI

Service Advisor

Wichita, KS · On-site

$50K - $75K/yr

Service Advisor Camping World is seeking a Service Advisor to join our growing team. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services ...

Camping World

Service Advisor

Wichita, KS · On-site

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

Camping World

Service Advisor

Wichita, KS · On-site

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

Camping World

Service Advisor

Wichita, KS · On-site

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

Camping World Holdings, Inc.

Service Advisor

Wichita, KS · On-site

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

next page

Showing results 1-20

All JobsService Advisor JobsService Advisor Jobs in Wichita, KS

Service Advisor information

See Wichita, KS salary details

$11

$23

$41

How much do service advisor jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for service advisor in Wichita, KS is $23.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $27.31 per hour, depending on experience, location, and employer.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

Do service advisors get paid more than mechanics?

Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.
More about Service Advisor jobs

What are popular job titles related to Service Advisor jobs in Wichita, KS?

For Service Advisor jobs in Wichita, KS, the most frequently searched job titles are:

What job categories do people searching Service Advisor jobs in Wichita, KS look for?

The top searched job categories for Service Advisor jobs in Wichita, KS are:

What cities near Wichita, KS are hiring for Service Advisor jobs?

Cities near Wichita, KS with the most Service Advisor job openings:

Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Wichita, KS as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $49,444 per year, or $23.8 per hour.

Service Advisor

Wichita, KS • On-site

CENTRAL POWER SYSTEMS & SERVICES
Retail • 51 - 200 employees

8.0

Company rating: 8.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

181st of 495 rated machine equipment manufacturers

Great coworkers

People enjoy working here

Good employer

Learn more about CENTRAL POWER SYSTEMS & SERVICESexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Position Title: Service Advisor
Reporting to: Service Manager
Department: Service
Central Power Systems & Services is a privately held company with deep roots going back to 1954. Our Mission Statement is forging long-lasting partnerships by providing first-class customer support. We live that statement every single day. We are looking for a Service Advisor to help support that mission.
JOB SUMMARY
The service advisor is expected to be a Liaison between the Service Department and their Customers. The Service Advisor is expected to take ownership of all Repair Orders (Customers) that they open as well as support all other Repair Orders (Customers) as needed until the time they are completed and closed. Compensation includes a competitive, team-based incentive plan based on department performance!
RESPONSIBILITIES
  • Greet customer, establish rapport and gather repair issue information
  • Communicate intake of repair orders to the Foreman
  • Create and present Customer(s) with Estimate(s) and or Repair Plans
  • Maintain communication with Technician, Foreman and Customer to ensure timely repair completion and customer satisfaction
  • Collaborate with Parts Dept. to ensure timely ordering and prevent delays
  • Identify, manage and process Warranty Repairs, working with Warranty team for compliant documentation
  • Update Customers on status throughout repair process
  • Meet or exceed service upselling goals
  • Customer Pick-up
  • Process customer invoicing and payments
  • Adhere to all safety policies and maintain safe environment for customers and employees
  • Other duties as assigned

Great Benefits
  • Competitive Salary
  • Tool Programs available for entry level technicians
  • Health Benefits including Medical, Dental, Vision and Life insurance
  • 401(k) with a company match
  • Paid Time Off + 7 Company Paid Holidays
  • Productive Work Environment with opportunity for internal growth

QUALIFICATIONS
  • High school diploma required, technical education in Automotive, Diesel or related field a plus
  • Experience in a shop environment, heavy-duty diesel shop experience preferred
  • Excede software experience preferred
  • 2+ years sales experience, specifically upselling service
  • 3+ years experience and industry knowledge preferred
  • Strong written and verbal communication skills

WORK CONDITIONS
Physical Demands/Work Environment:
This position regularly requires walking, standing, sitting, stooping, bending, kneeling and climbing stairs. It also often requires pushing, pulling, twisting, lifting 50+ lbs. and working in a variety of weather conditions and noise levels. This list is not meant to cover every possible scenario but simply provide an outline. Employees may be assigned other tasks as needed.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates must be legally authorized to work in the United States. Employment eligibility will be verified at the time of hire.
CPS&S is a smoke-free and drug-free work environment. Employment offers are contingent upon successful completion of a background check and drug screen (including THC).

What Central Power Systems & Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply