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Service Advisor Jobs in Rio Rancho, NM (NOW HIRING)

Infiniti of Albuquerque

Service Advisor

Albuquerque, NM · On-site

$40K - $90K/yr

INFINITI of Albuquerque is looking for a motivated, customer-focused Service Advisor to join our growing team. If you're passionate about delivering a premium customer experience and enjoy working in ...

Infiniti of Albuquerque

Service Advisor

Albuquerque, NM

$40K - $90K/yr

INFINITI of Albuquerque is looking for a motivated, customer-focused Service Advisor to join our growing team. If you're passionate about delivering a premium customer experience and enjoy working in ...

Infiniti of Albuquerque

Service Advisor

Albuquerque, NM

$40K - $90K/yr

INFINITI of Albuquerque is looking for a motivated, customer-focused Service Advisor to join our growing team. If you're passionate about delivering a premium customer experience and enjoy working in ...

Infiniti of Albuquerque

Service Advisor

Albuquerque, NM · On-site

$40K - $90K/yr

INFINITI of Albuquerque is looking for a motivated, customer-focused Service Advisor to join our growing team. If you're passionate about delivering a premium customer experience and enjoy working in ...

DONNY'S AUTOMOTIVE LLC

Service Advisor

Albuquerque, NM · On-site

$580 - $680/wk

Donny's Automotive LLC in Albuquerque, NM is looking for a motivated and customer-focused Service Advisor to join our team! This is a fantastic opportunity to be the bridge between our valued ...

DONNY'S AUTOMOTIVE LLC

Service Advisor

Albuquerque, NM · On-site

$580 - $680/wk

Donny's Automotive LLC in Albuquerque, NM is looking for a motivated and customer-focused Service Advisor to join our team! This is a fantastic opportunity to be the bridge between our valued ...

DONNY'S AUTOMOTIVE LLC

Service Advisor

Albuquerque, NM · On-site

$580 - $680/wk

Donny's Automotive LLC in Albuquerque, NM is looking for a motivated and customer-focused Service Advisor to join our team! This is a fantastic opportunity to be the bridge between our valued ...

Camping World

Service Advisor

Albuquerque, NM

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

Santa FE Mazda

Automotive Service Advisor

Santa Fe, NM · On-site

$18 - $25/hr

Automotive Service Advisor Location: Santa Fe NM Company: Santa Fe Mazda Position Type: Full-Time Are you passionate about cars and customer service? Join our dynamic team as an Automotive Service ...

Santa FE Mazda

Automotive Service Advisor

Santa Fe, NM

$18 - $25/hr

Automotive Service Advisor Location: Santa Fe NM Company: Santa Fe Mazda Position Type: Full-Time Are you passionate about cars and customer service? Join our dynamic team as an Automotive Service ...

Santa FE Mazda

Automotive Service Advisor

Santa Fe, NM

$18 - $25/hr

Automotive Service Advisor Location: Santa Fe NM Company: Santa Fe Mazda Position Type: Full-Time Are you passionate about cars and customer service? Join our dynamic team as an Automotive Service ...

Drive N-Motion

Automotive Service Advisor

Rio Rancho, NM · On-site

$65K/yr

A DAY IN THE LIFE OF AN AUTOMOTIVE SERVICE ADVISOR As an Automotive Service Advisor, you are the crucial link between our customers and our technicians. When clients come into the shop, you greet ...

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All JobsService Advisor JobsService Advisor Jobs in Rio Rancho, NM

Service Advisor information

See Rio Rancho, NM salary details

$11

$24

$42

How much do service advisor jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for service advisor in Rio Rancho, NM is $24.54, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $28.22 per hour, depending on experience, location, and employer.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

Do service advisors get paid more than mechanics?

Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.
More about Service Advisor jobs

What cities near Rio Rancho, NM are hiring for Service Advisor jobs?

Cities near Rio Rancho, NM with the most Service Advisor job openings:

Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $51,044 per year, or $24.5 per hour.

Service Advisor

Infiniti of Albuquerque

Albuquerque, NM • On-site

$40K - $90K/yr

Full-time

PTO

Re-posted 2 days ago

Job description

INFINITI of Albuquerque is looking for a motivated, customer-focused Service Advisor to join our growing team. If you’re passionate about delivering a premium customer experience and enjoy working in a fast-paced automotive environment, we want to hear from you.

Compensation & Benefits:

  • Annual pay range: $40,000 – $90,000 (based on experience and performance)

  • 3 weeks of paid time off after 1 year

  • Competitive pay plan

  • Supportive management and team environment

  • Opportunity for growth within the dealership

What You’ll Do:

  • Greet and assist service customers in a professional, friendly manner

  • Write up repair orders and clearly explain recommended services

  • Act as a liaison between customers and technicians

  • Provide accurate estimates and timelines

  • Ensure a high level of customer satisfaction from start to finish

What We’re Looking For:

  • Previous Service Advisor experience preferred (automotive or dealership experience a plus)

  • Strong communication and organizational skills

  • Ability to upsell services ethically and transparently

  • Team-oriented mindset with a positive attitude

  • Valid driver’s license

Why INFINITI of Albuquerque?
We pride ourselves on providing a luxury experience for our customers and a respectful, rewarding workplace for our employees.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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