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Service Advisor Jobs in Redding, CA (NOW HIRING)

Blue Compass RV Redding

Service Advisor

Redding, CA · On-site

$16.90 - $18/hr

The Service Advisor plays a critical role in delivering exceptional customer experience while driving service department success. This position serves as the primary liaison between customers and ...

Blue Compass RV Anderson

Service Advisor

Anderson, CA · On-site

The Service Advisor plays a critical role in delivering exceptional customer experience while driving service department success. This position serves as the primary liaison between customers and ...

Camping World Holdings, Inc.

Service Advisor

Anderson, CA · On-site

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

Camping World

Service Advisor

Anderson, CA

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

HMG Careers

Remote Sales and Service Advisor

Redding, CA · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

HMG Careers

Remote Sales and Service Advisor

Igo, CA · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

HMG Careers

Remote Sales and Service Advisor

Oak Run, CA · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

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Service Advisor information

See Redding, CA salary details

$12

$27

$48

How much do service advisor jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for service advisor in Redding, CA is $27.59, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $31.73 per hour, depending on experience, location, and employer.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

Do service advisors get paid more than mechanics?

Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.
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Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Redding, CA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $57,390 per year, or $27.6 per hour.

Service Advisor

Blue Compass RV Redding

Redding, CA • On-site

$16.90 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Start your journey with Blue Compass RV as we are looking for a Service Advisor to join our team!
THE ROLE: The Service Advisor plays a critical role in delivering exceptional customer experience while driving service department success. This position serves as the primary liaison between customers and technicians ensuring clear communication, accurate service recommendations, and efficient workflow.
We are looking for a sales-minded professional who can confidently guide customers through their service needs, identify additional opportunities, and handle challenging situations with professionalism and care.
This is a salary + commission-based role, offering strong earning potential for individuals who thrive in a performance-driven environment. $16.90-$18.00/hourly + Commission
OUR BENEFITS INCLUDE:
  • Medical, dental, vision, disability, FSA's, and life insurance
  • Paid Time Off and paid holidays
  • 401K
  • Pet Insurance
  • 5-day work week
  • Employee Assistance Program (EAP)
  • Legal Coverage and Identity Theft Protection
  • Referral Program
  • Ongoing Training and Development Programs
  • Structured Career Path with advancement opportunities

WHAT YOU'LL DO
  • Serve as the primary point of contact for customers from service check-in through completion
  • Build relationships with customers and identify service needs with a sales-driven approach
  • Provide accurate estimates for repairs and installations prior to scheduling
  • Communicate clearly with technicians to ensure accurate diagnostics and timely completion
  • Keep customers informed of repair progress and manage expectations
  • Address customer concerns and escalated situations with professionalism, empathy, and a solution-oriented approach
  • Identify upsell opportunities to maximize service revenue
  • Maintain accurate documentation, work orders, and communication records
  • Manage multiple tasks in a fast-paced service environment

WHAT WE ARE LOOKING FOR
  • Strong sales mentality with the ability to recommend and close additional services
  • Excellent communication skills both verbal and written
  • Proven ability to navigate customer concerns and service recovery situations with confidence and professionalism
  • Ability to multitask and stay organized in a fast-paced environment
  • Strong attention to detail and follow-up skills
  • Solid computer skills and ability to navigate service systems
  • Team-oriented mindset with the ability to work closely with technicians and leadership

WHAT YOU CAN BRING TO THE TABLE
  • Minimum of 1 year of service advisor, automotive, or related experience preferred
  • Previous RV or camping lifestyle experience is a plus
  • Automotive or service industry background preferred
  • Strong customer service and problem-solving skills
  • Ability to work daily on a computer and perform internet searches as needed
  • Valid driver's license required

WHAT WE HAVE TO OFFER
Blue Compass RV, based out of Fort Lauderdale, is the fastest-growing RV company with over 100+ dealerships nationwide. We staff each dealership with the best people in the business and are known for the great care we take with both our customers and associates. You are not just an employee - you are family. We invest in our team through training, development, and clear career growth opportunities.
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