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Service Advisor Jobs in Pasadena, MD (NOW HIRING)

BELTWAY COMPANIES

Service Advisor

Annapolis, MD

$45K - $65K/yr

Description Beltway Companies is searching for a Full-Time Service Advisor to join our team! Pay Range of $45,000 - $65,000 per year based on experience Benefits: - Health, Dental and Vision ...

asburyauto

Service Advisor

Windsor Mill, MD · On-site

$60K - $140K/yr

As a Service Advisor , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer ...

Asbury Automotive Group

Service Advisor

Baltimore, MD · On-site

$60K - $140K/yr

As a Service Advisor , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer ...

Antwerpen CJDR

Service Advisor

Baltimore, MD · On-site

$60K/yr

AUTOMOTIVE SERVICE ADVISOR - Hyundai of Catonsville Job Type: Full-Time ($60,000 -1$00,000) Yearly NOW HIRING!!! Experienced Service Advisors who would like to write service and join our team here at ...

All Roads

Service Advisor

Annapolis, MD · On-site

$60 - $80/hr

Service Advisor Department: Service Employment Type: Full Time Location: Vermeer All Roads - Annapolis Junction Description Service Advisor Annapolis Junction, MD | Vermeer All Roads Vermeer All ...

Antwerpen CJDR

Service Advisor

Baltimore, MD

$60K/yr

AUTOMOTIVE SERVICE ADVISOR - Hyundai of Catonsville Job Type: Full-Time ($60,000 -1$00,000) Yearly NOW HIRING!!! Experienced Service Advisors who would like to write service and join our team here at ...

Beltway Companies

Service Advisor

Halethorpe, MD · On-site

$40K - $80K/yr

Beltway Companies is searching for a Full-Time Experienced Service Advisor to join our team! Pay Range of $40,000 - $80,000 per year based on experience Benefits: - Health, Dental and Vision ...

asburyauto

Service Advisor

Windsor Mill, MD · On-site

$60K - $140K/yr

As a Service Advisor , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer ...

Beltway Companies

Service Advisor

Annapolis, MD · On-site

$45K - $65K/yr

Beltway Companies is searching for a Full-Time Service Advisor to join our team! Pay Range of $45,000 - $65,000 per year based on experience Benefits: - Health, Dental and Vision Insurance offered ...

Antwerpen CJDR

Service Advisor

Baltimore, MD · On-site

$60K/yr

AUTOMOTIVE SERVICE ADVISOR - Hyundai of Catonsville Job Type: Full-Time ($60,000 -1$00,000) Yearly NOW HIRING!!! Experienced Service Advisors who would like to write service and join our team here at ...

Antwerpen CJDR

Service Advisor

Baltimore, MD

$60K/yr

AUTOMOTIVE SERVICE ADVISOR - Hyundai of Catonsville Job Type: Full-Time ($60,000 -1$00,000) Yearly NOW HIRING!!! Experienced Service Advisors who would like to write service and join our team here at ...

BELTWAY COMPANIES

Service Advisor

Halethorpe, MD

$40K - $80K/yr

Description Beltway Companies is searching for a Full-Time Experienced Service Advisor to join our team! Pay Range of $40,000 - $80,000 per year based on experience Benefits: - Health, Dental and ...

Ourisman Nissan

Service Advisor

Laurel, MD · On-site

$54K/yr

The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair ...

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All JobsService Advisor JobsService Advisor Jobs in Pasadena, MD

Service Advisor information

See Pasadena, MD salary details

$12

$26

$46

How much do service advisor jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for service advisor in Pasadena, MD is $26.33, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $30.24 per hour, depending on experience, location, and employer.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

Do service advisors get paid more than mechanics?

Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.
More about Service Advisor jobs

What job categories do people searching Service Advisor jobs in Pasadena, MD look for?

The top searched job categories for Service Advisor jobs in Pasadena, MD are:

What cities near Pasadena, MD are hiring for Service Advisor jobs?

Cities near Pasadena, MD with the most Service Advisor job openings:

Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Pasadena, MD as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $54,758 per year, or $26.3 per hour.

Service Advisor

BELTWAY COMPANIES

Annapolis, MD

$45K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

Description

Beltway Companies is searching for a Full-Time Service Advisor to join our team!


Pay Range of $45,000 - $65,000 per year based on experience


Benefits:

- Health, Dental and Vision Insurance offered after 60 days employment

- Company Match 401k after 6 months employment

- Immediate PTO Benefits

- Paid Certifications

- Supplied uniforms and PPE equipment


Beltway Companies is the Largest Heavy-Duty Truck Dealership in the Mid-Atlantic. Our Service Advisors play a pivotal role in our Service Department, ensuring seamless communication and workflow between our clients and internal teams. Your dedication will directly impact our customers' satisfaction and our dealership's success. Our Service Advisors also have the opportunity to thrive in a supportive environment that values your contributions and growth. Come be a part of our dynamic team and help us continue to set the standard for excellence in the industry!


POSITION OVERVIEW:

  • Greet customers promptly, gather vehicle and customer info for repairs and invoicing
  • Accurately document vehicle issues, concerns, and maintenance needs
  • Confirm payment methods, purchase orders, and estimates at write-up
  • Build customer relationships through updates on vehicle status and work explanations
  • Understand and communicate manufacturer warranty guidelines and policies
  • Ensure vehicles are parked correctly, locked, tagged, and keys are stored properly

Requirements

  • Recommended minimum 1 year of Service Advising/Writing Experience at a dealership level
  • A valid driver's license is required for this position
  • High degree of product and technical knowledge of service maintenance
  • Team player with a strong sense of commitment to the customer
  • Self-motivated with exceptional organizational, written, and verbal communication skills

SCHEDULE:

  • Full-time
  • 8-hour shift
  • Day shift
  • Monday to Friday
  • In Person

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