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Service Advisor Jobs in Fishers, IN (NOW HIRING)

Matt Bowers Auto Group

SERVICE ADVISOR

Brownsburg, IN · On-site

$70K - $120K/yr

We are seeking a skilled Automotive Service Advisor to join our Indy team. Responsibilities: - Greet customers and listen to their concerns regarding their vehicles - Inspect vehicles and provide ...

ANDY MOHR

Service Advisor

Fishers, IN

Service Advisor responsibilities * Greeting customers promptly * Obtaining customer and vehicle information * Clearly reporting all vehicle symptoms as described by the customer * Determining and ...

ANDY MOHR

Service Advisor

Fishers, IN · On-site

Service Advisor responsibilities * Greeting customers promptly * Obtaining customer and vehicle information * Clearly reporting all vehicle symptoms as described by the customer * Determining and ...

ANDY MOHR

Service Advisor

Plainfield, IN

Service Advisor responsibilities * Greeting customers promptly * Obtaining customer and vehicle information * Clearly reporting all vehicle symptoms as described by the customer * Determining and ...

ANDY MOHR

Service Advisor

Plainfield, IN · On-site

Service Advisor responsibilities * Greeting customers promptly * Obtaining customer and vehicle information * Clearly reporting all vehicle symptoms as described by the customer * Determining and ...

ANDY MOHR

Service Advisor

Avon, IN · On-site

Service Advisor responsibilities * Greeting customers promptly * Obtaining customer and vehicle information * Clearly reporting all vehicle symptoms as described by the customer * Determining and ...

ANDY MOHR

Service Advisor

Avon, IN

Service Advisor responsibilities * Greeting customers promptly * Obtaining customer and vehicle information * Clearly reporting all vehicle symptoms as described by the customer * Determining and ...

Toyota

Service Advisor

Whitestown, IN · On-site

Service Advisor - Tom Wood Toyota Location: Whitestown, Indiana Join a Premier Automotive Team Tom Wood Toyota, located in Whitestown, Indiana , is seeking an experienced, customer-focused Service ...

ANDY MOHR

Service Advisor

Avon, IN · On-site

Service Advisor Responsibilities: * Greeting customers promptly * Obtaining customer and vehicle information * Clearly reporting all vehicle symptoms as described by the customer * Determining and ...

ANDY MOHR

Service Advisor

Avon, IN

Service Advisor responsibilities * Greeting customers promptly * Obtaining customer and vehicle information * Clearly reporting all vehicle symptoms as described by the customer * Determining and ...

ANDY MOHR

Service Advisor

Indianapolis, IN

Service Advisor responsibilities * Greeting customers promptly * Obtaining customer and vehicle information * Clearly reporting all vehicle symptoms as described by the customer * Determining and ...

Ford

Service Advisor

Indianapolis, IN · On-site

Service Advisor Join a Premier Automotive Team Tom Wood Ford is seeking a high-performing, customer-focused Service Advisor to deliver an exceptional service experience for our clients. This role ...

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All JobsService Advisor JobsService Advisor Jobs in Fishers, IN

Service Advisor information

See Fishers, IN salary details

$11

$24

$42

How much do service advisor jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for service advisor in Fishers, IN is $24.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.88 per hour, depending on experience, location, and employer.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

Do service advisors get paid more than mechanics?

Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.
More about Service Advisor jobs

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What job categories do people searching Service Advisor jobs in Fishers, IN look for?

The top searched job categories for Service Advisor jobs in Fishers, IN are:

What cities near Fishers, IN are hiring for Service Advisor jobs?

Cities near Fishers, IN with the most Service Advisor job openings:

Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Fishers, IN as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $50,489 per year, or $24.3 per hour.

SERVICE ADVISOR

Brownsburg, IN • On-site

Matt Bowers Auto Group
See more jobs at Matt Bowers Auto Groupexternal

$70K - $120K/yr

Full-time

Re-posted 12 days ago

Job description

Are you a driven and customer-focused individual with a passion for the automotive industry? We are seeking a skilled Automotive Service Advisor to join our Indy team.

Responsibilities:

- Greet customers and listen to their concerns regarding their vehicles

- Inspect vehicles and provide accurate estimates for necessary repairs and maintenance

- Communicate effectively with technicians to ensure all work is completed on time and to the customer's satisfaction

- Maintain a high level of customer service and strive to exceed customer expectations

- Keep detailed records of all service and repair work performed

Qualifications:

- Previous experience as an Automotive Service Advisor or in a similar role

- Strong communication and customer service skills

- Knowledge of automotive systems and repairs

- Ability to multitask and prioritize in a fast-paced environment

- Valid driver's license and a clean driving record

If you are a team player with a positive attitude and a passion for delivering exceptional service, we want to hear from you! Apply now to join our dynamic team as an Automotive Service Advisor at Indy Chrysler Dodge Jeep Ram.


Apply