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Service Advisor Jobs in Draper, UT (NOW HIRING)

Point S Tire

Automotive Service Advisor

American Fork, UT · On-site

$30 - $40/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our Service Advisors act as the primary point of contact between customers and the service department. This role is pivotal in ensuring customer satisfaction by accurately understanding customer ...

Ken Garff Auto Group

Automotive Service Advisor

Orem, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Honda of Orem, a Ken Garff Automotive Dealership, is currently looking for a Service Advisor that aligns with our core values and acts with respect, integrity, growth, humility and teamwork. Looking ...

Dave's Complete Auto

Service Advisor

Centerville, UT · On-site

$65K - $100K/yr

  • Medical

  • Retirement

  • PTO

Position Overview: We're looking for a motivated, organized, and customer-focused Service Advisor to join our team full-time. This position serves as the primary point of contact between our ...

M&M Automotive

Service Advisor

Draper, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Karl Malone Toyota is looking for a Service Advisor. As a member of our team, you will help deliver a unique customer experience that creates a memorable and outstanding impression. Starting with ...

Karl Malone Polaris Heber

Service Advisor

Heber, UT · On-site

$50K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Karl Malone Toyota is looking for a Service Advisor. As a member of our team, you will help deliver a unique customer experience that creates a memorable and outstanding impression. Starting with ...

Karl Malone Group of Draper

Service Advisor

Draper, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Karl Malone Toyota is looking for a Service Advisor. As a member of our team, you will help deliver a unique customer experience that creates a memorable and outstanding impression. Starting with ...

Karl Malone Plaza Cycle

Service Advisor

West Valley City, UT

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Karl Malone Toyota is looking for a Service Advisor. As a member of our team, you will help deliver a unique customer experience that creates a memorable and outstanding impression. Starting with ...

Karl Malone Provo Powersports

Service Advisor

Provo, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Karl Malone Toyota is looking for a Service Advisor. As a member of our team, you will help deliver a unique customer experience that creates a memorable and outstanding impression. Starting with ...

Burt Brothers

Sales & Service Advisor

American Fork, UT

$18 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Service Advisor We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for ...

Burt Brothers

Sales & Service Advisor

American Fork, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Service Advisor We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for ...

Burt Brothers

Sales & Service Advisor

American Fork, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Advisor We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

Burt Brothers

Sales & Service Advisor

American Fork, UT · On-site

$18 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Advisor We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

Karl Malone Heber Powersports

Service Advisor

Heber, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Karl Malone Toyota is looking for a Service Advisor. As a member of our team, you will help deliver a unique customer experience that creates a memorable and outstanding impression. Starting with ...

Stotz Equipment

Service Admin/Service Advisor

Bluffdale, UT

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A Service Advisor is vital to ensuring an excellent customer experience by serving as the main link between the customer and the service department. This role requires strong communication ...

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All JobsService Advisor JobsService Advisor Jobs in Draper, UT

Service Advisor information

See Draper, UT salary details

$11

$24

$42

How much do service advisor jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for service advisor in Draper, UT is $24.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.88 per hour, depending on experience, location, and employer.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

Do service advisors get paid more than mechanics?

Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.
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Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Draper, UT as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $50,427 per year, or $24.2 per hour.

Service Advisor

Salt Lake Valley Buick GMC

Salt Lake City, UT • On-site

$80K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 19 days ago

Job description

Salt Lake Valley Auto Group is ready to add to our Service Team for our Chevrolet and Buick GMC Locations. We are looking for Customer Oriented, Dependable, and Punctual Service Advisors to join our team with or without experience as we will train the right person. Serious candidates only please.
Commission based with our top producers averaging well over $80K a year and the potential to make over $100,000.
Benefits
  • Medical
  • Dental
  • Holiday
  • Vacation
  • 401(k) Plan

Responsibilities
  • Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
  • Ensure the daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work between technicians efficiently.
  • Answer technical questions about vehicle problems, warranties, services, and repairs.
  • Maintain Customer Happiness scores at or above company standards.
  • Assist in diagnosing vehicle problems; order parts and tools as necessary.
  • Oversee administration of warranty claims as well as training and supervising of service department.
  • Set schedules and assigns tasks to service department employees.
  • Reinforces company policies and adheres to company standards.
  • Encourages compliance with applicable laws and regulations.
  • Maintain good working relationship with factory(s) and foster positive employee relations.
  • Collaborate with upper management to make service department hiring and discipline decisions.

Qualifications
  • Organized and friendly personality
  • Ability to follow processes and procedures
  • Time management skills
  • Fantastic communication skills with your customers and coworkers
  • Professional, well-groomed personal appearance
  • Consistent record of service and sales success
  • Strong record of positive customer satisfaction results
  • Team oriented and self-motivated
  • Able to work with little supervision
  • Clean driving record and valid driver's license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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