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Service Advisor Jobs in Bountiful, UT (NOW HIRING)

Customer Service Advisor

Centerville, UT · On-site

$80K - $100K/yr

Customer Service Advisor The Customer Service Advisor will sell service and parts for customer solutions, while building long-term relationships within a territory to maximize company profitability ...

Showing results 41-60

Service Advisor information

See Bountiful, UT salary details

$11

$24

$42

How much do service advisor jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for service advisor in Bountiful, UT is $24.45, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $28.08 per hour, depending on experience, location, and employer.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

Do service advisors get paid more than mechanics?

Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.

What cities near Bountiful, UT are hiring for Service Advisor jobs?

Cities near Bountiful, UT with the most Service Advisor job openings:

Infographic showing various Service Advisor job openings in Bountiful, UT as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $50,849 per year, or $24.4 per hour.

Service Advisor

Karl Malone Plaza Cycle

West Valley City, UT

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago


Job description

Karl Malone Toyota is looking for a Service Advisor. As a member of our team, you will help deliver a unique customer experience that creates a memorable and outstanding impression.  Starting with greeting each customer, you will help them from start to finish in the process of repairing or maintaining their vehicle.

What We Offer

At Team Karl Malone, everyone is essential, customers and employees. With value placed upon each individual, you will enjoy a family-center environment that goes beyond the competitive pay. Here, you will find a place where your voice matters. We strive to listen to all customers and employees in hopes of gaining new ideas and different perspectives. With Team Karl Malone, you can build a successful career with paid training and great opportunities for advancement in a rapidly growing company. 

Just a few of the benefits we have to offer are:

  • Medical, Dental, and Vision Insurance
  • Company-Sponsored Counseling Services
  • Paid Vacation
  • Paid Training Program
  • 401K Savings Plan
  • Basic Life Insurance
  • Opportunities for advancement through internal promotion
  • Inclusive Family-centered environment for customers and employees
  • Sundays off!

Responsibilities 

  • Greet customers promptly and in a friendly manner.
  • Obtain customer and vehicle information.
  • Obtain a detailed description of the customer’s concerns/needs. Provide a detailed report for servicing technician(s).
  • Update customer on needed repair, cost, and estimated timeline.
  • Provide excellent customer service to all customers.
  • Complete all tasks assigned in a timely manner and maintain accurate records.
  • Monitor the progress of each vehicle throughout the day, and update customers frequently
  • Explain all completed work and charges to customers

Requirements 

  • Previous retail sales or customer service experience preferred
  • Outgoing and friendly, especially while handling customer’s concerns
  • Working knowledge of automotive design and mechanical technology. 
  • Demonstrate organizational skills with the ability to handle multiple tasks simultaneously.
  • Strong customer service skills and sales 
  • Strong interpersonal and communication skills both in-person and over the phone
  • Ability to listen and focus on the customer’s needs to enhance dealership and personal sales
  • Willing to submit to a pre-employment background check & drug screen

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

At Karl Malone Powersports SLC we are powersports enthusiasts, and we are excited to help you experience the fun and adventure that a quality CFMoto, Honda®, Honda Power, Kawasaki, Polaris®, Star® Motorcycles, Yamaha and Yamaha Power can bring into your life! We are a powersports dealership serving the Salt Lake City, Utah area, offering the best in new and pre-owned ATVs, UTVs, motorcycles, scooter, PWC, snowmobiles or power equipment. Our friendly and knowledgeable sales, financing, service and parts departments are ready to offer outstanding service at every point, from assisting while you're making your choice to ongoing maintenance and customization. At Plaza Cycle Motorsports, we value the opportunity to create a long-term relationship with our customers, and we do that by making sure to exceed your expectations.